Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the…read morefloor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller

This has to be the most unprofessional experience of any business I've ever encountered. Because we…read morewere not satisfied and were charged over $500 for work not done, my husband and I gave this business a bad google review. (After requesting a refund that was refused). Unfortunately, when you own a business you get good and sometimes bad reviews. The owner was so mad at the review, and that my husband voiced his frustration on his personal social media, she contacted his employer through facebook. She harassed his employer continuously to let her know her feelings about my husband's character and that she wouldn't support her business because of his involvement. She was literally trying to get him fired for bad reviews. I owned a business for 10 years. I got a couple bad reviews along the way about employees work and had requests for refunds. I did so willingly because the customer satisfaction outweighed my ego. I would NEVER call a clients employer after they left a bad review to voice my personal opinion of them. It's absolutely insane that the owner took this route instead of just refunding the money. The owner did offer to have someone else come to do the work but our trust in the company had been diminished. We wanted a second opinion and got one. That's also the prerogative of the customer.

They sent a severely injured technitian to my house in fact he could barely walk. He was in no…read morecondition to do any work that required lifting tools and unfortunately he did nothing. I gave the tech a knee brace I had that was custom made for me when I tore my ACL/MCL and cost over $4,000 because I felt so bad for him. Chimney sweep still charged my card that I had given them to book the appointment for no services rendered. They offered to come back and "re-do" work that was never done and the owner admitted as much in writing, but at this point the way they spoke to me on the phone, wanting to bring back the injured tech basically to shame him in front of a customer and even told me if there were no brush marks in the chimney he is fired, I don't want anything to do with your company. They told me my fireplace needed a new liner amongst other things and was not usable so why would you charge me to clean it? They also charged me for an oil flue cleaning and I didn't notice this till a few days later but there is a giant tag on it that says it was cleaned on 1/6/26 by the woman we bought the house from (just closed on it weeks ago). I have confirmed the cleaning with the company that services the oil burner and they are sending me the paperwork confirming this. They quoted me a price of almost $10,000 for repairs verbally but never sent the estimate. I also had 2 chimney companies come in for repair estimates and they both confirmed (in writing) no cleaning was done here and I had company that day and they can confirm no vacuum was ever run and no cleaning ever happened. I was told my dryer vent would be cleaned for free on the phone and they wanted over $100 to clean it the day of. With all this they refuse to refund the money they charged me. This is unethical business at its finest. The pic of the cleaning door shows its rusted shut and was never opened.

Quick & friendly service. Very responsive & excellent at communicating. Highly recommend an…read moreinspection if you can not remember the last time you had one done.

Ken did an excellent job. After arriving on time, he told us that we only needed cleaning for one…read moreout of our three fireplaces. He was a pleasure to work with -- professional, friendly, and thorough. I'll look forward to having Horizon work with us again.

If I could give them 0 I would, purchased a gas fireplace , went smooth , installation was seamless…read more, now the problem needs to be services couple of years later, no one person answers the phone, I've left several messages days have gone by not one phone call back... When I tell you frustrating it's been a nightmare !! Do Not Purchase from them !!!! Warning to you all , they are horrendous! I had to call the fireplace store in Warwick RI on bald hill rd, they picked up the phone e I made an appointment no problem..

Technician Patrick Campbell at The Fireplace Showcase in Seekonk delivered outstanding service. His…read moreprofessionalism, immaculate knowledge, and attention to detail were evident from start to finish. Patrick clearly diagnosed the issue and executed the solution flawlessly--true expertise you can trust. If you need fireplace service, I highly recommend reaching out to The Fireplace Showcase and requesting Patrick if you can. Exceptional experience all around!

Nick from chimney ninja is the best and most knowledgeable person doing this work right now. He is…read morekind, courteous and doesn't leave a mess. He tre your house like it's his house.

We had a great experience. Great quality work for a very competitive price. We had a cleaning and…read moreliner installed. I plan to contact again for regular cleaning.

good pricing good quality work refered to my parents as well did a great job great group of guysread more

From the owner: Elite Home Solutions stands out because we are a Chimney, Roofing, and Masonry company all under…read moreone roof!. Instead of calling multiple contractors and companies, our customers can trust us for complete home exterior solutions backed by skilled craftsmanship and years of hand on experience. We provide our customers will a Free written estimate No Fee or Obligation.

Mrs. Brodie- the absolute worst company ever. please, don't call or waste your time. I gave them…read more5 chances after they came and took my stove apart and left it in pieces, after they said they would come back to finish. 5 th no show was today. I am worse off now than ever. They only created a problem for me. My stove sits in pieces and disconnected in my living room. All phones are answered by a different person. with only digital answers that make no sense. if I could give minus 5 stars I would. It has been a nightmare and I have been so patient. They are the worse Scammers I have met in a long time. Keep asking me for money...said initial consult was free, charged me 150$. then said it was 250$. Wanted credit card, but I paid them in $150 cash for obvious reasons. call anyone else.

From the owner: Local Chimney Services is New England go-to team for chimney repairs, cleanings, inspections, caps,…read moreliners, and rebuilds. Fast scheduling, honest pricing, and expert work that lasts. Protect your home, call the pros today! 508.978.1064

Once again, they were professional, on time, friendly, and did a great job cleaning a stove we…read morepurchased from them-- best stove we've had by a lot. It saves a lot on heating bills and has a big viewing window. Steve Cook

Live in a condo complex, having to have all of our dryer vents cleaned, and unfortunately, for two…read moreweekends in a row, they were a no-show. They didn't even call to explain, just chose to not show up. Inconvenienced all of us, like only their time matters. This is terrible business practice and won't be recommended for sure!

Never came back to install wood stove for the permit to be inspected per building dept in Warwick &…read moremy homeowners insurance. We called several times and they ghosted us. We even went to their place of business in Aponaug and the man there working out of his garage said somebody would contact us. To this date nobody has ever contacted us. Fortunately, I don't owe any money because I only paid 2/3s. Never paid the balance of $8000 because they never finished the job.

Fraudulent company that didn't complete work to code. They offered discounts to close the deal…read more They called from multiple numbers once they butchered the work. The plumber that came out after them was horrified and asked if it was professionally done. Such a nightmare.

Excellent! The guys are all well trained at Certified Chimney Inspections of North Smithfield…read more (401-337-7938) They offer all kinds of information, answer my questions and are very timely. They have always shown up on time and are very respectful. The quality of their work is top notch. I am more than pleased. Side note: Through ignorance, I was burning some wood that created a lot of creosote in my wood boiler and chimney. They explained, in detail, the best way to avoid that in the future. Now I'm confident that I will avoid a dangerous creosote build up again. I highly recommend this company to everyone. One more thing; as a single older woman, I've been screwed over a few times from other people. Certified Chimney is the polar opposite. The cost of their work is consistent and fair.

If I could give a 0 star I would. I have been schedule to have my chimney cleaned and inspected…read moresince Oct 22nd, I have now been rescheduled 4 times, usually at the last minute. I have been reasonable each time and asked them to please commit to getting the next appointment done. They continually promised they would come to the appointment each time, and when I called to complain I was told "its not my fault - this comes from the boss". They are liars.