the last young lady glued lashes together then ripped o mean ripped my lashes open. I clearly asked for shorter length showed picture and when I left they were longer. was not as modest as I asked for. read more

I've been coming to Amazing Lash Studio Tempe Marketplace for a while now and I honestly can't stop coming back! The entire team is amazing: Shelby, Natasia, Tabitha, and everyone else always make me feel so welcome. Shelby is my absolute favorite. She's so sweet, easy to talk to, and always makes my appointments such a great experience. On top of that, she does an incredible job with my lashes, they always come out looking so beautiful and natural, exactly what I want every time. Highly recommend this place if you're looking for consistent, quality lash work and a friendly, relaxing vibe read more

Amazing Lash Studio - Eyelash Service Near Me - Tempe, Arizona

I've tried a few lash studios, and nothing compares to Amazing Lash Studio Tempe Marketplace! The booking process was easy, the front desk team was super friendly, and my stylist was extremely knowledgeable. She customized my set based on my eye shape and the look I wanted, and the retention has been amazing so far. The entire studio feels professional, clean, and relaxing, which makes such a difference. I left feeling confident, refreshed, and honestly a little obsessed with my lashes! read more

If you want your lashes to start falling out 1 week after paying $119.99 for a monthly membership and an additional $20 for a "Master Stylist" (ask for Daniella) then also have to pay to have the lashes that didn't fall out removed because the irritation you started feeling after having the lashes applied turned into a full blown infection .... Then this is the place for YOU !! Have had lashes applied for years with no issues- ALS response: "Must be allergies " NOPE !! because, surprise, once the rest of lashes were removed the eyelid started to heal. But, hey, you be the judge..... read more

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I'm not sure what the misunderstanding is. You charged me a no-show for an appointment that I called in and canceled and you failed to do so. That is why I am upset and I don't understand where the disconnect is. I called in and canceled my appointment and my membership on the exact same day. You did not cancel my appointment and when you supposedly sent me the reminder you sent it to a phone number that I no longer have, which was very convenient for you. read more

Hands Down the Worst Lashes I've ever had. I should say lashes down since one of my eyes went completely bald within 9 days!!! From day one, they were falling out at such an alarming rate I had to go back to have them fixed by a master stylist by day 3. Even the fix only bought me less than a week before that same eye went bald. Spent most of my vacation hiding behind sunglasses because there wasn't enough mascara magic in the world to make one bald eye match one semi full eye. I've had lashes installed professionally for over 8 years now and am very well versed in lash retention and care. Master stylist mentioned not all the stylist there use the same quality bonding glues and techniques - so this is a matter of POOR QUALITY MATERIALS and/or AMATEUR APPLICATION. Staff was very friendly but sorry to say the lash service itself was absolute trash. No shade intended but for future reference my lash stylist was Felipe. read more

Naomi did an amazing job! I explained how I wanted something a little more than a natural look, but not full glam, and she did an excellent job at providing exactly what I wanted. This is my first time getting my lashes done and I am obsessed. I will definitely be returning. The place was very nice and well kept. Clean and comfortable! The girls were all super friendly and helpful! read more

Amazing Lash Studio - Eyelash Service Near Me - Tempe, Arizona

Tabitha is one of the best lash stylists I've ever had! My lashes are perfect! They also stay on! I get compliments daily!!! I will never see anyone else! read more

Good luck trying to get your membership cancelled! I have been charged repeatedly in full for a membership on a monthly basis despite cancelling and filling out the needed paperwork and confirming in writing that the membership has been cancelled. Whatever you do, do NOT sign up for the membership. They have you jump through hoops to get a refund even when you've cancelled and their response time for help reversing the charges is awful as well. read more

DO NOT GO HERE! Worst lashes ever and a scam with their crazy high prices and a contract that you have to cancel IN PERSON! My daughter paid $168 to get lashes and went back one week later to get them corrected. They still looked terrible. Now they want MORE $$ to cancel. The full set was supposed to cost $79 plus an extra $45 for the "Volume Upgrade". Throw in cleaner and tip she paid $167 for her lashes. This place has terrible quality and even worse customer service. Don't waste your time and money. They are looking to take advantage of young people and intimidate everyone with a "contract"making it impossible to cancel without you paying more $. read more

I've gone to Amazing Lash Studio twice so far both with LAUREN and I will keep going back to her. She has an AMAZING touch and great calming energy always checking in with me to make sure I'm comfortable. I had two different looks the first one "natural" and second one bold and both held up great and I did all of the recommended lash care. After the 1st time my lashes actually GREW (I went 8 weeks in between). Highly recommend! read more

Tabatha has been my lash Stylist for I believe the last five years. she's amazing and does great work... And Amazing lash is clean and always courteous and on time for my visits read more

Scam! They billed my card on file 4 months after going in for any service when I was apparently given the "wrong" steps to putting my account on freeze! Took for me to call five times in order to finally speak with a manager (who was no help). Finally was able to cancel my membership, and of course they tell me I will be billed one more time before cancellation. MAKES NO SENSE! read more

I have been on a lash journey these past months. I found a lash artist that I adore at another location but I was finding myself needing a NEW SET every other week. Like clockwork, my lashes would start falling out about mid week into having them or as soon as I brushed them. I was very close to giving up on my lash dreams seeing that it was starting to cost more money than I felt they were worth. I'm so glad I came back to this location and had Tabatha work her magic. I can definitely understand why she is a master stylist. She listened to the struggles I was facing with my lashes from other lash artists and suggested I go either shorter in length or volume. The new set she put on me is absolutely perfect! The retention is blowing my mind. These babies look just as good as the day she put them on. This is the first set I actually feel was worth every single penny. I'm so grateful for Tabatha, she has restored my hope for my lash dreams. read more

They are liars and the employees are not well informed on how the memberships work! They are not very informative and at the Tempe location the manager is very rude. I wouldn't recommend coming here. I'm glad I found my lash tech and never again would I ever come back here. If I could I wouldn't even leave a star but in order to post I had too. read more

I am so upset by the treatment I was given by the "district manager" today. After my previous review I was told I could go in for a fill and it was put into my notes because I do not live in Phoenix. So by the time I came back the 3 month rule would have expired. Totally fine I appreciated it. I called yesterday since I would be in town today I asked 3 times on the call if it would be complimentary like they claimed. The front desk girl said yes all 3 times. 10 min before my appointment they call to reschedule it. Changes my whole day plans but it's okay I'm trying to be flexible. She then tells me it isn't free... like. What? She says she is the district manager and the manager who told me that isn't there and there is nothing she can do. She proceeds to offer me 20% off.. 20% off lashes that MIGHT turn out good. No thank you! They wasted my time and money. DO NOT GO HERE!!!! I can't stress this enough. They only offer you services to get the bad reviews taken down then don't follow through. I think that is against the rules tbh? read more

Nice job & friendly service with Daniela. Thanks for getting me in with last minute trip plans.

I have never had such poor service ever. The manager on site was so incredibly rude to me when I tried to be kind and work along her multiple times. I had a coupon that stated when it was active directly on it. While talking to me in a severely egoistic and rude way, she stated the coupon expired. I explained further and showed it to her. Once she finally realized I was right, she rolled her eyes and said "I guess this one time I can make an exception." It was not an exception the coupon was correct. The second time was when I tried to cancel my membership. I was asking about my cancellation. She made me feel completely dumb and stupid for asking a question that was never stated or clarified before. Not only have I had these experiences, but I also witnessed other customers getting similar experience. All I ever do is to try and be a kind costumer, and even when I do that I received such a negative response from her. I will never say anything positive about this location because of her. It was very rude and disrespectful. Don't add negativity to your day and ruin them by coming here. read more

Shelby is amazing. She's expert on her craft. I needed her to make my lashes fabulous!! Thank you so much!! read more

Just had an apt to be a lash model for Shelby. She was great! I have had lashes for years, but hadn't gotten them done in a few months. The opportunity came up to be a model, and I took a chance, but so glad I did! Shelby had great attention to detail and didn't leave any natural lashes out! She took her time, had a sweet personality, made sure I was comfortable, and happy with the apt. Would recommend :) read more

Bianca was amazing. I asked for a full volume look but still natural look. She did just that and took her time making sure all the lashes came out perfect. I enjoyed having conversation with her as well. She made me feel super comfortable and relaxed since it was my first time getting lash extensions. Must see her! read more

Amazing Lash Studio - Lash extensions volume - Eyelash Service Near Me - Tempe, Arizona

AH! PREMADE FANS! I've had eyelash extensions for 3 years now. This is not the place to go with your money. They use PREMADE fans. When your lashes fall off, you can see the PLASTIC base that the fans are glued on. It constantly looks like I have eye gunk on my lids/lashes. It's so ugly and embarrassing. I'm new to Arizona, but in California, Amazing Lash Studios are AVOIDED and now I know why. My lash artists in SoCal and the Bay Area all make their fans AS THEY GO. That requires much more talent. Go somewhere else! Can't charge for a master stylist if you're using premade fans. Placement is really far and twisted too (this came from a master stylist). However, if you must go here, Chelsea (who isn't a master stylist), is the person to go to. read more

This studio is in a very busy but nice location. Lots of shopping and restaurants are surrounding it. I came here because I travel quite a bit (Thursday thru Sunday or Monday each week). They were extremely accommodating especially since I am not a member of this specific salon. They gave me a time and I asked them to allow me to fill any cancellation. They did just that. The owner/facilitator was friendly, gracious and extremely welcoming as was the receptionist. I give them both five stars along with the facilities which were clean, easy to navigate and professionally decorated. However, the technician Gabrielle.... smh.... she is the reason I am giving the 3 star rating. She wanted me to get a removal and a new fill, which honestly I should have but was under a time constraint. She was really rude about the whole situation. She tapes up my eyes and LECTURES me about WHY I should not be getting a fill and how horrible my lashes were. She takes off the tape and says "Let me show you something "'she shows me a clump of lashes and tells me that my personal lashes are in the clump and that they will keep coming out until I have no lashes. Mind you the technician I had two weeks ago said my lashes were healthy. I tried to be nice, but at one point I just stopped responding because she was out of line. I had asked for length and volume, she actually REFUSED to give me length and said she could only do so much because my lashes needed to be removed. This is crazy because I had just been to a different lash studio two weeks before when my lashes were in WORSE shape and they were able to fill and give me the length I requested. She didn't do a good job at all and she knew it. She didn't even offer me a mirror to see her work after she finished NOR did she walk me to the front. It was really a horrible experience. She was probably the worst technician I have ever encountered in the many years I have been wearing lashes. This is a shame because everyone else at that establishment went out of their way to make me feel welcome. Guess you can't win them all. read more

DO NOT sign up for a subscription !!!! You WILL NOT be able to cancel it without an exit interview on the phone and ALSO a WRITTEN cancellation letter . Even with that you may get lucky to cancel OR have them continue to suck money from your bank account !!! WARNING Stay away from this company ! read more

The other issue was resolved and everything has been great since. I truly appreciate Danny and Shelby for the amazing job they do on my lashes! read more

I spent over 149.00 dollars at this place and my eyelashes lasted a week! I had eyelashes on when I got there and was advised they needed to come off. I having been wearing eyelashes for two years and I have never had a problem with them.. I contacted them and they didn't do anything. Don't go here waste of money and time! Update the respond given under my review by rep is not true I contacted them again and they don't respond and will not help. read more

Probably the worst lash studio I've ever been too... I've been getting my Lashs done for two years and just moved out here. This is such overpriced crap. I don't know what tf kind of glue they use but the Lashs all fall out with in a few days. Also don't expect to get "full" or "volume" Lashs here... I asked for the fullest they could do and it was just so basic. Never again. read more

Amazing Lash Studio - After 1 wash - Eyelash Service Near Me - Tempe, Arizona

Almost a year later and I still adore this place. My lashes always look beautiful, full, and phenomenal. The staff is all so pleasant and professional, but still fun and friendly. Yuli and Dallas are still the most amazing stylists. The new manager (I think?) is an absolute doll. I love this location so much!!!! read more

Had a fill less than a week ago and my eye is almost bare, in addition to it being the worst lash fill I've ever had. Two days after the fill I woke up to lashes all over my face. I went to brush them out and over half of my lashes fell out. This picture does not even illustrate how many actually fell out. I attempted to contact the studio but they have yet to reply. It is essentially $140 a month to keep up your lashes here and they fall out right away. Do not go here. read more

Amazing Lash Studio - Two days after my fill, about half of my lashes fell out. - Eyelash Service Near Me - Tempe, Arizona

I was very excited to get a lash lift. I wanted to wake up feeling beautiful with naturally curled lashes, so I made an appointment here. The service was nice. The technician was friendly, but my turnout was horrible! My lashes were turned into check marks. They did not have a natural curl like I expected from the pictures on the ad. They looked and literally were stuck to my eyelids. I had them done July 27, followed the advice to not wet them for 24 hours and they simply did not turnout the way I expected. Today, almost 2 months later, they still haven't gone back to my straight or normal shape; they are literally all over the place. Some are still checkmark shape, some are pointing left, right, diagonal. I would not do this to myself ever again! read more

Amazing Lash Studio - They were stuck to my eyelids for awhile and I could not comb them. Don't recommend the last lift if you have short lashes. - Eyelash Service Near Me - Tempe, Arizona

Thanks to Jocelyn, my eyelashes look the best they ever have! Whether I'm doing a classic cute style or a volume gorgeous style, Jocelyn nails the exact look I want to achieve every time! Plus, the girls at the front are amazing and always willing to go above and beyond to help with any questions, membership setups, etc. 10/10 would recommend Jocelyn and this Amazing Lash Studio location! read more

HORRIBLE SERVICE!!!! Love to charge credit cards without authorization and indicate that it's not fraud !!!

This business made ILLEGAL VIOLATIONS and REFUSES TO REFUND. I have been going here and paying membership fees for nearly two years. I took a break from receiving their services, because of Covid and other personal reasons. I was advised I could keep paying my membership fees and build up credit. In October, I finally scheduled an appointment for an eyelash application.  When I arrived, I was denied service because I could not wear a mask for the entire two-hour service. They canceled my appointment on the spot and refunded me for the month of October. However, they still owe me money for the 6 months of 2020 that I continued to pay for (around $360). They are refusing to refund me while refusing to provide me service without a mask. This is an unlawful violation of the Americans with Disabilities Act (ADA). The government mandate for masks also did not state "no mask, no service." read more

let girlfriend use my card to get her lashes done, they apparently elected to sign her up on a membership and charged $149 for 3 months for services NOT provided and then claimed innocence when confronted with the over charges. read more

Came here for the first time and I had never gotten eyelash extensions before. It's one, very expensive compared to other places and 2, the products they use are HORRIBLE for your natural eyelashes. I got a full set ONCE and I have never gotten eyelash extensions before and once they all fell out most of my natural eyelashes were gone. I've spent years growing my eyelashes so this was very upsetting. Would never go back read more

Ashley B. is an excellent stylist! She helped me pick the perfect lash style for me and did a great job on the application. She also really helped me with my care routine. I had NO idea how to really care for my lashes. I had actually been told something completely different by another stylist at a different location. Ashley told me how I should really be caring for my lashes and I saw an immediate improvement in retention and volume. Previously, I was losing tons of lashes every day but now I'm just loosing a couple a day like normal! This is great because I can stretch out the time between fills, and also because my lashes stay looking amazing even in between! I use the foaming lash cleanser from ALS twice a day and it is AWESOME and lasts forever. I get so many complements on my lashes! read more

Amazing Lash Studio - Eyelash Service Near Me - Tempe, Arizona

Every service I've had, with every lash artist I've seen, has been wonderful. The front desk has always been helpful and knowledgeable, taking time to answer questions and offer suggestions to help me get the look I'm going for. Any issues I have had with my lashes have always been addressed and I've even learned that one of my daily medications was the root cause of excess loss of my extensions. The lash artists pride themselves on putting out high quality work and it really shows--my eyes have never gotten more compliments in my life than they have since I first started getting eyelash extensions ;) After receiving services at this location for nearly two years I can honestly say I've not just had a great client experience, I've made real friends :) read more

My lashes only lasted a weekend. Waste of money. I went in for a promotion deal and they still charged me for regular price plus $30 more because I was set up with a "master" stylist but they didn't tell me until after my service was completed. I would have done better going to a nail salon and for half the price. POOR QUALITY AND AMATEUR APPLICATION !!!!! read more

This place is amazing. Shelea is amazing 100% recommend In Tempe marketplace , I freaking love my lashes, thank you so much for a great job. read more

I've been coming here for a few years now and I have to say I'm not sure I've ever been more satisfied and content with my experience and service. The Clean campaign they are running is absolutely wonderful and has changed the way I care for my lashes completely. Although I've always been told to wash my lashes diligently for the last couple of years I can't say I always would follow through with the highest level of care. Since this location has started the clean campaign, I truly have been dedicated to religiously washing my lashes appropristely and caring for them as they should be cared for... And gosh darn it - I have seen the reward!!! My retention and the health of my natural lash is undeniably better than its ever been! Thanks to the staff at this location for their dedication to lashes and their efforts to spreading care knowledge. I am very pleased and very impressed. read more