This is very bad location to go. you have to go to the office to sign the contract to cancel the membership. Otherwise, they will continue to charge you. The manger Baily is so mean. she will call the police office if you "yell" to her because you speak loudly. so just do not go to the this studio. It will be a nightmare. read more

Very very poor customer service. Owner is so rude talks to her staff like they are stupid right infront of clients

The ladies at the front were super sweet and welcoming. Annie did my refill and they came out wonderful. I previously went someplace else and she had to correct the bad job that they did. She took her time and explained what she was doing. Plus I was in and out in a timely manner. I loved them so much I got a membership. I recommend Amazing Lash and Annie to everyone. read more

Amazing Lash Studio - Refill by Annie - Eyelash Service Near Me - Katy, Texas

0 stars! I got my lashes done here with a stylist and left my eye swollen. I've never had a good experience getting my lashes done here. Tried it 3 times, and every time something went wrong. All of the times, I've been pinched, left gaps in my lashes, and excessive fall out. The people at the front are very nice but some stylists are not good! Be careful! read more

Lashes don't stay on for more than 10 days. I came in today to do a fill with the same amount of lashes I always come in with and was told my lashes couldn't be done unless I did a full set. Canceled my membership because having to come in every 10 days is time consuming and way too expensive for the amount of time the lashes stay on. read more

This glue and application is not real lash extension product. My lashes are attached to my skin as well as multiple lashes. I can feel the roughness of the glue on my eye lid when I close my eyes. I am so annoyed. This is tabbing, not extensions. I even paid an extra 30 for an experienced tech...Horrible! It took me a week to do this review because I am in the beauty biz, but this is such a rip off. I have touched all of my friends lashes this week...soft smooth beautiful. What I got is hard and rough a complete rush job. As a matter of fact my eyelids are tender so I need to take this off in less than a week. To top it off they make you sign all these releases, but the do not tell you anything about maintenance or removal. Please save yourself the pain and expense...if you know better do better. My client said she left Amazing lash because she got two styes in a year. I wish I knew before visiting. I went because they had a location close to my home. I called the studio and spoke to Kristen who said she was the manager. She recommended that I go to another studio because they all use the same cheap glue and faulty technique at Amazing Lash. I asked for a corporate support line and she said she has no contact. The fish stinks from the top. Corporate needs to stand by the brand. read more

Amazing Lash Studio - 6 lashes attached to two lashes...this is the job of the more experienced tech... these are not lash extensions. - Eyelash Service Near Me - Katy, Texas

I have visited other Amazing Lash locations and have had good experiences but this was the best one yet! Everyone at the salon was so friendly and the check in process was efficient, all while observing COVID safety measures. Deysi is the most professional and talented stylist I have ever met. She was careful and delicate with my lashes, I barely even felt her working on them! I am so pleased with my lash refill, and I will absolutely be visiting this location for my next service. read more

Amazing Lash Studio - 6D Volume Refill by Deysi - Eyelash Service Near Me - Katy, Texas

Dont go my lashes already need a fill after 3 days and I went for them to fix it and they were late and i cancelled my membership and left. Dont go read more

Would you like me to post the text messages you sent me or possibly the recorded conversations. I also have a text message of the appointment confirmation from you when YOU booked my appointment. Again instead of an apology for your mistake you continue to escalate the situation. You have absolutely no customer courtesy. You will continue to loose customers. read more

In AWE with how awesome this place was! Christina and Devon we're so sweet as soon as I walked in. They explained to me the membership (which is a real $ saver BTW). Anna, my stylist, was so sweet and gentle. A little quiet, but definitely made me feel comfortable. My lashes turned out beautiful. Even walked out with some products (discounted with membership)! Definitely my permanent lash place. Disregard any of the old reviews, cause the new management completely turned the place around. 10/10 recommend!!!! read more

Amazing Lash Studio - Eyelash Service Near Me - Katy, Texas

There super nice and very helpful. When I had questions they were very helpful! Super sweet people that work here !

Jade is awesome. My wife left her eyelash artist of 8 years. A top master makeup artist Brandi Fowler @brandiannbeauty recommended this eyelash salon. They are ! read more

I definitely recommend coming to this location. Everyone is super friendly. My lashes look amazing.

I love this place n I love Stylist Anna's work. I do Hybrid n they have changed my Daily life look. Maintaining eye lashes aren't ez n can cost one a lot but Anna did such a great job that mine stay for long n without any issues. I'm so ever grateful to find this place n also the stylist recommended by my friend. I already recommend everyone who like my Lashes done..I always get compliments Fr my hybrid Lashes now n it made me so much more confident in my every day look as I'm not much of a make up person! Last but not least their service is amazing too...I'm so happy it's so near by of my place. Kaniz Fatema read more

Horrible experience! I've been a good customer over a year. Called them to cancel my membership and to get refunded, because I'm working out of state. They said NO! because they had already taken it out of my account. So I explained there was no services rendered so why couldn't they just refund my card back...... So they kept my money. Bad customer service!! read more

SOOOO BEAUTIFUL!!! Anne did my eyelashes! Such a beautiful job! Her hands are so tender to so she's not rough at all (reason why I stopped getting my lashes done a while ago). Ask for Anne! You won't regret it! read more

Amazing Lash Studio - I'm so in love!! Thanks Anne!!! - Eyelash Service Near Me - Katy, Texas

Would give a zero stars if possible. Don't let them fill you into a "membership", they make it impossible for you to get out of, then you say, wait, you guys said I could cancel with 30 day notice and they will make up 100 excuses as to why you are committed. I was able to out on hold for 6 months then I was given the option to put on hold again until the end of the membership but of course, only if you go in person! So there I go and the receptionist says I could've cancelled at anytime, changing policies all the time! I said ok, filled out the paperwork and was charged again with no warning, I called and now they are citing the 30 day notice window. I just paid two months in a row before being free and received no services. Not worth the drama. read more

Went here due to a referral from a friend who gave this tech great reviews. I set my appt online. They text to say I need a card on file. I call to add the card and they tell me I'm with a master tech and it will be $30 more. I was fine with that and told them I want the same lashes as the person who referred me. I get to my appt and the master tech tells me she don't have time for volume which is what I wanted all she could do was classic. I didn't argue because it was Xmas eve and I needed my lashes done. Once I got to the desk and told the ladies they didn't book me enough time with this master tech I was told she had the time and could have done it. I don't like classic lashes and hate paying all this money for classics that I know don't last on me. She just didn't want to do the job the day before Christmas. My friend wants me to try her again but I'll pay less with a regular tech instead, Deysi won't be getting my money again. read more

Having a membership was one of the best decisions I've made with Amazing Lash Studio upgrading my membership is exactly what I needed. I get two refills a month so that I can always look amazing‼ my appointment is tomorrow and I'm very ecstatic about seeing Kelly before I head out of town to Dallas!! Bring on the volume read more

They literally told me my lashes won't look good as I laid on the table. I was shocked!!! Got up and left!!! I will NEVER go there again!

Staff is rude, unprofessional and disrespectful. They didn't care that I waited 32 minutes for my appointment!!!! They called me and left a VM asking if I could come in 20 minutes earlier than my scheduled 6:10 appointment. I called them back 25 minutes after they called and told them I could come in. I arrived at the studio at 5:46. The eyelash person came out to get me at 6:19, way past my 5:50 time I was asked to arrive. At that time, I was told I needed a full set, and would have to re-schedule because there wasn't enough time to do my lashes because they closed at 7:00. WOW!!!!!!! I felt so powerless! I needed my lashes done so I have to go back. read more

This location is the worse i had a bad experience because of my RACE!! , i am a african american & they treated me different and some negative things were said to me as well , if your going to be colorist don't work at a public place were u have to treat all your clients good. & in order to post my review i gotta leave a star ignore that y'all dnt get no type of damn ratings tht shit is a no for me. read more

Consistently great service. Been going here for a few years now. Marissa is the best!

This was the first time I was getting individual lash extensions. I've worn the other lash stripes a handful of times for very special occasions, but in general I don't do much with my eye lids and lashes apart from using eyeliner because my eyes are super sensitive and I get teary eyed so easily. - First Studio Appointment I scheduled an appointment with the Katy location because I was going with a friend who lived close by. The studio space similar to the Pearland location was bright and beautiful with a contemporary design. The lobby had very comfortable lounge chairs and I was greeted by friendly staff. They smiled, welcomed me, answered my questions and helped me get registered before I was escorted to my private session by a licensed lash stylist. - Session Once I got into my suite, I was very comfortable on the cushioned massage table as the stylist briefly discussed what types of lashes I was getting before she started to work her magic. It took about 1 hour for her to get done and I definitely took a quick nap because it was so relaxing and after she was done she gave me a mirror to check out her work and I must say, those lashes were really amazing. They provided 4 style options of lashes and I chose the Gorgeous style. This style gave me longer, fuller and thicker eyelash extensions along my entire lash line. The extensions were also lightweight and comfortable so sometimes I forgot that I had them on. - Pros Long full thick lashes that bring out the beauty of your eyes and makes a statement Enhances your beauty and makes you feel confident Saves you time when getting ready for your day - Cons When the lashes eventually fall off, you will feel naked. You feel the need to never go a day without extensions If it's not applied or taken care of properly you may thin out your natural lashes. It was a great experience and as I'm sharing this, I'm setting a reminder to make my next appointment to get more extensions. Theses lashes are magic and their customer service was the best. read more

Still love this lash studio but I changed techs - I love Sarah now. Michelle will also be a good back up but I don't see myself going to another studio. read more

Don't even bother with calling this location! IF your able to get them to answer the phone expect to wait 9-10 minutes on hold for them to get back with you! I've been a loyal customer for 2 years and over the past ~4-5 months it's pointless to even try and book an appointment in Katy. However, I do highly recommend the Myerland store! Guess what, they answer the phone & are very pleasant to deal with! read more

First impressions are everything. I walk in, say hello out of three women sitting behind the reception table, no one said hello back. I signed in, sat down. The woman who did my lashes did a good job. Her bedside manner was nice, informative and pleasant. read more

I have been coming since 2014 so almost 5 years and get so many compliments on my lashes ~ thank you ladies for taking care of me and making me beautiful! Heather read more

Best place to get your lashes done. Efficient, clean and very accommodating when you are in a pinch. The Manager has really done a great job with the whole place. She's awesome and the technicians know what they are doing. My lashes last 5 to 6 weeks. Although it's suggested to come in sooner to keep your own lashes from breaking or falling out. I travel quite a bit and sometimes it's not possible to get in for those appts. read more

I've had a membership for a few months. I cannot live without eyelashes after having the membership. Keeps me accountable to pay them a visit every few weeks. Being a busy parent, they accommodate to my needs as best as they can. Sarah is a master stylist and well worth the extra $10. read more

I have been getting my lashes done here for years!! Love this place!! All the stylists are amazing and do a great job! The manager there is super sweet and always calls me by name. Great service at this location!! read more

Lovvvve this place !!! Under new management the new manager Christina is AWESOME AND SOOO SWEET but SOO PROFESSIONAL. She really cleaned this place up ;) Katie the assistant manager is also Amazing so now the management is on point now ;) the stylists are the BEST AROUND! Sarah is Amazing as well as Kelly and Jenny and Sydney! What a great team now !! read more

I've been with Amazing Lash for several months and literally had the same great quality every time I get a refill. In the past, I've been to many different places for lash extensions. I found that you never really know what quality you will receive at other places even if you pay higher prices. So I was happy to find this studio. You can't beat the prices. A full set anywhere else is around $200+. Refills anywhere else are around $80-$90. So you pay a fraction of the price at Amazing Lash. Their membership is basically paying for a refill each month. So you can come in once a month and get your refill. At other places I had to come back very 2-3 weeks for refill. Here I come back 3-4 weeks and my lashes still look good when I walk in. It's really a time and money saver for me. The company is organize and their estheticians are good at what they do. I referred a couple friends here that jumped around from place to place like I did. It's nice to find an organized, professional place so I can keep up with my beauty routine and NOT break my pocket book. Also, if you ever have an issue or don't understand something, the office manager is AMAZING. I love seeing her when I walk in because I know she takes care of business with such a warm smile! I recommend them to all my closest friends and family. read more

Today was my first time going to Amazing Lash and WOW! I am so glad i made a change in where i get my eyelashes done. The girls at the front are so sweet and made light conversation with me, definitely made me feel welcome. My stylist, Nicole did my lashes and they are gorgeous! They feel so light on my eyes, i don't even notice they are there. It also only took her an hour which is great because I hate staying still for too long. Needless to say i bought the membership and 2 products, so I obviously will be back!!! read more

The Grand Lakes location is amazing. They are always on schedule and the environment is so relaxing. I look forward to my appointment and use it as a power nap! read more

Love Amazing lash studio especially being that I was cursed with no lashed and each time i come out looking like I was born with amazing lashes... I always go to V she is amazing at what she does... I usually get 3D or 6D this time I mixed and my lashes came off pretty quick so Lesson Learned I will stick with 3D or 6D being that I dont have much lashes to work with. This is a goto spot if u want lashed and membership as well remember V does my lashes read more

Front desk was attentive and helpful, my lashes look great, good service. This was my first time there. The Stylist was attentive but did not ask me the lash style I wanted, I found out at the end of my lash application that there are several styles to choose from. I guess I got the "gorgeous" style. Im ok with this style look. read more

Amazing Lash Studio - Eyelash Service Near Me - Katy, Texas

The front desk is beyond uneducated to handle customers! I had an issue with my account and was trying to figure out why they alerted me through text message a month later about my account. The girl who I spoke with was rude. I spoke to three different girls because of the disservice of how they were treating me. The funny thing is is I was calling to pay them and to find out why no one called me to tell me. I didn't even want to be confrontational I wanted to know why. The way they were rude and disrespectful to me and how being a paying customer wasn't important enough is what upset me. One of the girls made sure she told me They alert through text messages because we have a lot of clients and we don't have time to call them. I was shocked that a response like that came out of her mouth. The issue is this was a money issue nothing about appointments this was very important. I put a hold on my account with them for 6months, no reminded me of them processing payment which is my responsibility however I was advised by another staff member they would. I changed my bank acct, and forgot they were even in my auto pay, because at the time I wasn't paying them. She made she she responded with ma'am, we have 1000 customers there is no way we call all of them. Are you serious?! Not everyone has issues with there account for one, for two do y'all want to get paid? I really wasn't that upset until they way they responded and made sure to tell me I wasn't important enough to call. I have a budget, I pay my bills on time and you wait till it a full month later to text me we couldn't process your payment. WTH I guess customer service isn't really customer service anymore. I ended up semi speaking to the Manager until she went straight to let me tell you how things work here. Smh yep I'm no longer going to be a customer. I work hard for money I refuse to give it to people who don't have any idea how listen and help their customers. They ready to react then listen and respond. read more

I have been going to amazing lash studio for a few years now and I love it! Michele is amazing! She always knows what to do for me. I never have to tell her what I need or want. The studio is clean including the bathroom's! Everyone at the front always has a smile on their face and are always very helpful. I would recommend going here if u want amazing lashes! read more

I love my eyelashes!!!! Love everyone there and Christina the manager is so warm and always has a smile on her face. Thank you to everyone there. Thank you for always being professional. read more