These guys are truly professionals. From start to finish, I was very impressed with their team's…read morecommunication, planning, problem solving, execution, and dedication to completing the job right. When Carlos came to get an understanding of the job, he immediately stood out as having a deep understanding of what was needed to accomplish my goal. My job was small but a bit complex, pulling 2 conduits 80ft underground through a shared driveway, with a lot of slopes and tree roots involved. He thought about everything and came up with a plan and provided a clear price estimate on the spot. After getting 3 other quotes, TrenchFree had the most compelling one, both in price and plan to get my job done. They were flexible in scheduling and worked with me to fit their job into my overall backyard project timing-wise. Armando came out the day of work and again he was very professional, detailed, and made sure everything looked correct before the actual drilling began. He took the time that morning to double check 811 markings and even my private lines to ensure no utilities would be in the way. The job took a bit longer than anticipated due to the ground being filled with roots, but they kept going at it and finished the job in 2 days. I can tell it was a very physically demanding job and all the workers I encountered, Miguel, Pablo, etc were very courteous and made sure to clean up and leave everything in good condition before leaving. Overall, I am very impressed at the outstanding job they did and would definitely reach out to them again for any underground drilling work. Thanks again.

Installed a 2-way sewer cleanout. These guys are great: -…read moreThey tell you what work you do *not* need. Always a plus. - They do a complete guided tour while they are doing the work, and explain everything step-by step. It's quite interesting. - They are really fast. They did the cleanout install in under 3 hours. - They have good schedule availability; They came out within 2 working days. - They use an SMS-based scheduler that streamlines the booking and scheduling process. Very convenient. They are tech-savy. - They have top-of-the-line professional equipment. Always a plus.

I have been a Coast Gas Amerigas customer for over 40 years. I can no longer speak with Carol,…read moreAndrea, or any other local person. The person in the Philippines, India, or wherever, does not regard me as an "authorized user," even though the checks that I write with my signature, address, etc. are regularly cashed. My deceased husband is the only "authorized user." For 5-6 years or more, I have been told that I need a new tank. The work order can be found in Amerigas files I have agreed to the exchange, but the tank has not arrived. I was just billed twice in one month for (different amounts) for a single delivery. The tank is kept full, which I appreciate, but the customer service, in my situation, has been non-existent. I'm shopping for a new propane company.

they are the rudest people ever especially the woman that's working right now. Ask a simple…read morequestion. You get a rude answer. No customer service skills. I'm surprised she's kept the job. Spend your money where you get good customer service. I wouldn't shop here again if they paid me to take their gas. Customer service is not their strong point business gas station has gone downhill recently. It must've sold because previously the customer service was great. the three women working today January 22 at 2:30 leave a lot to be desired

It's the 2nd time when we use Aaron's Plumbing & Rooter service and we are very pleased in both…read morecases. This time, the water from the upstairs bathtub-jacuzzi leaked to the garage's wall downstairs. This happened when the kids were taking a bath. We suspected it's due to overflowing to the certain limit. (The water did not overflow the bath boundary). NOTE: The bathtub is not used on a regular basis, but only when our grandchildren are visiting and staying. We called Aaron's Plumbing & Rooter and scheduled a diagnostic appointment. We were afraid it would be a major repair. Aaron came on the next day, examined the bathtub and explained what might have happened. He looks very professional, calm and clearly explain the possible options and solutions. He examined the overflow cover on the bathtub. He cleaned and sealed it, asking us to wait for 24 hours before testing. He also explained us the possibility of another solution if this one did not work. The 2nd solution was much more complex and expensive and we were hoping that the 1st solution would work. We followed his suggestion and tested the leak in 2 days. It was the success. We are very happy with the outcome and definitely recommend this company to anyone.

Aaron's plumbing is an exceptional company. They are positive, solution oriented and the outcome…read morewas a well thought out process that made a complex plumbing process easy. The workers are great, communication terrific and we are very happy to recommend Aaron's Plumbing for all things plumbing.

Shane is careful, thorough, and gets the job done. Very impressed! I also appreciated his…read moregenerously given advice on taking care of my home's plumbing. 100% recommend.

Shane is reliable and takes care of us in Th community. He knows how to solve any problem and has…read morea great little sidekick who helps him out. You won't go wrong!!

Had them for Solar for three years . Very hard to get back…read moreyour accumulated energy production at true up. If you don't have more than 200 dollars of accumutaled energy they won't send it back . If you do you have to fill out a form and constantly bug them to get it back . So I switched back to PGE. I am in Santa Cruz not San Jose Also they where suppose to pay a higher rate than PGE for excess Solar Power.

For the past six months I have been trying to get my true-up credit. PG&E shows that I have earned…read more$300 as a solar customer, but MBCP doesn't recognize that and has of recently told me that my credit is about half of that. Although MBCP claims that their true-up is in January, I still haven't seen any credit to my account. First it was the fault of the third party accounting company, now they were not able to process all credits. More and more, MBCP sounds like a Ponzi scheme where they take your money and just invent reasons not to pay you back.

I go to this school and I get books from the library the lady who works there she is so nice to…read morethere she is so sweet when you get the books all you need is your Student ID so she can scan the barcode she is really nice I recommend going there if you ever get joined in the school just go to the library when you get your book and go to class that's all you need to know :)

I had questions about tank installation and replacement and they got back to me really quickly!…read moreVery helpful!

We needed to install a french drain along two sides of our house due to drainage issues that had…read moreleft standing water in our crawl space. Buck was able to come out to assess our issue and provide an estimate and plan within a couple of days. He and his team worked several long days to complete the job, and he kept us updated throughout the project. We were relieved to have the project completed quickly and with such clear, honest communication. We'd highly recommend their work.

I've had MG Plumbing and Rooter out to my home three separate times through my home warranty, and…read morethey have been consistently excellent. Most recently, Mark handled a garbage disposal leak and a kitchen faucet leak for us. Mark is incredibly knowledgeable and performs a very thorough inspection before starting any work. Beyond just fixing the issue, he provides expert guidance--for example, he suggested I order parts directly through Moen to ensure the best fit and warranty coverage. The repairs and replacements were flawless. Scheduling is always easy, and Mark is punctual with great communication throughout the process. Highly recommended!

We contacted MG Plumbing due to a gas smell coming from our water heater when it was in use, which…read moreis a serious safety concern. Before the appointment, my husband explained the issue in detail and sent photos of the make and model of the unit. When Mark arrived, he looked at the unit and said he needed to contact the manufacturer and would follow up on Monday. We never received that follow-up. There were no missed calls, no voicemail, and no text message. My husband does not block unknown numbers and must answer all calls for work, so there is no record of any attempt to contact us. During this time, we were also dealing with our son unexpectedly needing surgery, which delayed us from calling back sooner. Prior to MG Plumbing's visit, we had already contacted PG&E when we first noticed the gas smell. PG&E did not detect a gas leak, even while running hot water to try to reproduce the issue. Out of caution, we have been turning the gas off when the unit is not in use. The smell appears to occur only when hot water is used in our children's bathroom. When we finally followed up later in the week, we were informed that Mark is not certified to work on Rinnai units, which prevented him from getting information from the manufacturer. Given the safety concern involved, this should have been clearly communicated sooner. Due to the lack of follow-up and communication, we had to start over with a certified plumber. I hope this review remains visible so others can make an informed decision.

I purchased a new dishwasher from the Home Depot and was told I needed to install an air gap. Zeke…read morecame out on New Year's Eve to install a new rubber pipe to accommodate the appliance. When the rubber pipe developed a kink which caused water to run out of the air gap and onto the floor, he immediately came back out and molded the pipe so it would be kink free. He didn't charge me because it was covered by his 30 day guarantee. When the dishwasher installers came a second time and said my valve was frozen, Zeke agreed to come out again on a Saturday to install a new one. Zeke has also come out to solve clogged drains and to install a new toilet. Zeke is great and he doesn't mind getting into tight spaces to solve problems. Also, he doesn't complain about the previous service person's performance (don't you hate it when a plumber comes in and says the previous person you hired didn't know what he was doing and why did you hire him?)

This guy Zeke is extremely reliable and very reasonable. I've used him a few times and he's a very…read morenice guy and easy to deal with. Last Friday night we had a backed up drain in the rear house where my tenant rent a one bedroom. It was 545 Saturday night and Zeke was there by 6:30 PM. Didn't charge me extra because of the timeframe. I highly recommend this guy if you have a backed up drain and you are in a pinch. Thanks Zeke Jim Peña