William was awesome and very knowledgeable and really helped us another and the price was very…read morereasonable. I highly recommend him. Five Star Rating for sure.

Convenient, professional and reasonable. Pick up and delivery service provided. Would recommend…read moreand use again.

My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

Adam was great in helping us figure out our issue. We thought it would be an easy computer fix but…read moreit was out issue in not remembering what email to use. He was very patient and kept encouraging us to try any and all emails we had. Well it worked and we finally found the one that worked. Thanks again Adam

I was without internet for days and frustrated beyond belief. But one call to Adam is all it took…read moreto get the problem solved and me back online. Can't say enough superlatives about his work and 5 star customer service! Thankfully, he will be my one call when the computer gremlins visit again.

Ok, so it's snowing cats and dogs outside and wouldn't you know it... the good old computer fails…read moreto boot up. Having had the thing for 6 years I figured a funeral was in order, but before that I decided to see if anyone could resuscitate the old beast. Enter Computer Wizard... an at home operation of a young guy named Dale who is passionate about helping people just get back to their electronic social lives, or I have heard he even can help people create their own computer works of genius. Having no idea what the hell was wrong with my computer. It was WAY past my mere level one comprehension of any and all IT issues... I give Dale a call and he said, "Sure! Bring it over!" He was really professional had us sign a couple forms and explained his diagnostics process and then we were on our way. He in no way made us feel inferior or technologically unintelligent .. (although we probably are). Dale tries to stock up on parts during really good sales, which saves US money in the end, so he ended up installing a HUGE new Hard-drive to replace my failing old one for a fair amount and after diagnostics and all that jazz... my bill was cheaper than most repair places would charge. Also, he runs deals here and there (Like on YELP!), so keep an eye out. It may save you some extra dough. My computer was ready to go after a couple of days.. although I wasn't able to pick it up until the weekend, but it's working like new and he was able to save the 6 years of files I had on there from wedding pictures, to artwork files... to my music library! I HIGHLY RECOMMEND COMPUTER WIZARD!

Fast, friendly, efficient and reasonably priced computer services (mine was for a hardware and…read moresoftware transfer from one laptop to another). The job was done just right for me and I couldn't be happier.

Andrew is a great guy to work with, very professional, meets deadlines, great at his job, plus he…read moreoffers very good prices. Any can work any sort of job you want. Definitely would contact him for any handyman job. John Williams

Andrew is a joy to work with. He's prompt to answer calls and is clean!!!! He's done several…read moreprojects for me and I plan to have him here at least once a month. He's a true HANDYMAN! Dr. Smith

Changed my screen protector on my phone for ten dollars after a 5 dollar phone appt discount. Did…read morea really good job as well.

Thank you Gideon for responding back so quickly with a quote to repair my daughter's iPhone 8 +…read morescreen after she stepped in it while in Columbus for a softball tournament!

I set up a appointment with Justin. He came the next day. It was a Sunday. He ran diagnostic test…read moreon my Printer, and figured out what was wrong with it and how to fix it. He kept in touch with me until it was fixed. And offered his to me at anytime I need help..

From the owner: At JustinCase Tech Rescue, technology problems don’t stand a chance. Serving Central Ohio, we…read morespecialize in in-home and phone tech support tailored for seniors, families, and anyone who wants stress-free solutions. Whether it’s setting up a new smartphone, fixing Wi-Fi and printer issues, troubleshooting a computer, or installing smart home devices, we make it simple and easy to understand. Patience, clarity, and reliability are at the heart of everything we do. Why Choose Us? • Senior-friendly service with special discounts (55+) • Local and trustworthy — right here in Central Ohio • Affordable rates with clear pricing • If we can’t fix it, it’s free! Call today at 614-218-6155 or email justincasetech@outlook.com to schedule your tech rescue today!