My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

Huge selection of anything electronic or digital; great people and service. Lots of parking. A tech…read moreheaven

I'm surprised that I'm the first to write about CMS. Columbus Micro has been my computer store for…read moremany years; I'd say 15-20 years or more. The advantage over Micro Center has always been that at CMS you could bring in a machine for service and buy a new motherboard or graphics card and either install it yourself or have them install it for you. I think that over the years, they've gravitated toward one brand and fewer add-ons. But I still use them for service. Just last month I took my machine in for a new motherboard. Their prices for repairs is very reasonable and their service is pretty fast.

I took my laptop to him because the screen went out. Every week (3 weeks total) I had to call him…read moreto get an update. He kept telling me he couldn't find a screen for it. I went and picked it up after 3.5 weeks, still not repaired. I took it to Cellworx on W 5th Ave. He diagnosed it (not the screen), repaired it and had it back to me in less than 1 week. If you want your laptop diagnosed and repaired in a timely manner don't go to Compumax. I gave 2 stars because he was polite.

Great place for fair, knowledgeable and professional computer service. Max Fini, the owner, has…read morerepaired both my laptop and desktop and he actually custom built my current desktop. He is extremely knowledgeable and he can troubleshoot most any problems. His prices are also very reasonable.

William was awesome and very knowledgeable and really helped us another and the price was very…read morereasonable. I highly recommend him. Five Star Rating for sure.

Convenient, professional and reasonable. Pick up and delivery service provided. Would recommend…read moreand use again.

Andrew is a great guy to work with, very professional, meets deadlines, great at his job, plus he…read moreoffers very good prices. Any can work any sort of job you want. Definitely would contact him for any handyman job. John Williams

Andrew is a joy to work with. He's prompt to answer calls and is clean!!!! He's done several…read moreprojects for me and I plan to have him here at least once a month. He's a true HANDYMAN! Dr. Smith

When I walked into the store I was like wow I haven't been here in years and when I was walking out…read moreI remembered why I stop going to this location the customer service experience is the worse not sure how they train or even why they got 100 employees and none of them know how to help ! They stand around and just talk to each other not working ...it looked like a high school all the different groups of employees standing around talking . I didn't purchase anything I walked out fussing saying I will go somewhere else to get help with what I'm Buying

The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

This company is the best!! We have used Help Wizards for all our IT needs for 13 years. They have…read morealways been able to fix our problems and provide us with hardware and software to fit our small business needs.

From the owner: Making Technology Productive...and Business Profitable. At…read moreHelp Wizards we provide support for small and medium size businesses in Ohio. Our goal is to get to know you and your business needs, we manage your IT infrastructure so you can focus on your business instead of your tech.

Changed my screen protector on my phone for ten dollars after a 5 dollar phone appt discount. Did…read morea really good job as well.

Thank you Gideon for responding back so quickly with a quote to repair my daughter's iPhone 8 +…read morescreen after she stepped in it while in Columbus for a softball tournament!