I have been using Associated Security Alarm Company for over 10 years. I am always pleased with…read moretheir service. I recently needed some technical help with a system and Bill was able to walk me through the solution. He is great to deal with. I highly recommend them. Dave Thomas

The place I work at has been going to Associated Security Alarm Company for years. When I became…read morethe point of contact, I immediately saw why we stayed with them for several years. Bill, Paul, and Ernesto are all so kind and knowledgeable. We have a very old fire system but they never pushed us to get a new one. It wasn't broken so no need to fix it. It really changes the customer-company relationship when you know you're not constantly being upsold. You can trust that when you're encouraged to upgrade then it's really time. I appreciate how patient and calm Bill is when walking us through tech issues over the phone. You would think Bill is standing with me in person when he's walking me through the diagnostic steps. He remembers our system better than I do! I also appreciate how quick Bill and his team responds to calls. They give you a window of time of when they will come for service unlike the big companies who make you wait all day. They are punctual. If something changes, they're good about communicating with you. Overall, excellent work and excellent customer service!

I have a great connection with Neftali, highly recommend their services to anyone. They provide…read morequality care and great customer service. Quote they gave was affordable as well! Staff was easy to talk to, always kind, and helpful.

Talo and his team did an excellent job with my upgraded system. I had an older system wanted newer…read morepanels. He installed 2 new panels and they configured well with the original system. He is very professional, knowledgeable and won't try to sell you more than you need. The monitoring company is awesome and very responsive and the annual monitoring fee is better than some of the other quotes I received. Definitely recommend this company. 10 out of 10 recommend.

Unresponsive Does not respond to service calls even after…read moredays Find another company for your fire and burglar alarm needs

Have used residential system with Denalect for many years. Their system is local, dependable and…read morereasonably priced.

I requested a quote to install three TVs and provided a clear, written scope room by room, with…read morephotos. All communication was in writing only. There was no phone call and no additional scope discussed beyond what was explicitly outlined. The scope also specified the exact equipment to be used: two manufacturer-included mounts and one standard off-the-shelf mount already owned and being used in another room. No custom mounting or fabrication was requested. To be clear, all major electrical work had already been completed by a licensed electrician prior to this visit, including an in-wall media box and power where applicable. The written scope did not include infrastructure planning, signal design, or custom fabrication. The work requested was limited to: Mounting three TVs In-wall cable concealment on two TVs using existing wall paths/media boxes One new in-wall outlet (clearly called out and requested to be included in the quote) No drywall repair, no structural work, no permitting Despite this clearly defined written scope, the estimate was later characterized as covering "custom mounting," "infrastructure planning," and other items that were not part of the work requested and were never discussed. The quote came in at roughly 10× higher than multiple other licensed and insured installers for the same scope. The public response provided appeared to be boilerplate and did not address the specific written scope. It even referenced "[X] years of experience" without a number filled in, which suggested the response was copied without reviewing the details of this project. Before deciding, I verified licensing through the California Contractors State License Board (CSLB) using the business name listed on their website. The CSLB records show the associated contractor licenses as expired, with a status stating the license is "expired and not able to contract at this time." Screenshots are included. For additional context, California limits unlicensed or handyman work to projects of $1,000 or less. Being quoted $5,000 for this scope made the pricing and justification even more difficult to reconcile. Experience and tools matter, but pricing and representations should align with the actual written scope of work and current licensing status. Attention to details matter as well, not clearly understanding the SOW, rushing quotes, and replies. Replying without understanding the issues. I will not being doing business with Basil as trust is important. I recommend getting multiple quotes, keeping scope in writing, and independently verifying license status before proceeding.

Basil and his son Jay came and installed my 75 inch TV. They were prompt, kind... Clean and…read moreproficient. I couldn't have asked for better service, it was exactly as I expected... No wires no muss ,no fuss. I highly recommend this family owned company.

We have used DEA for the past 20+ years for full home security…read more Drake is responsive to a fault and the back up and reporting system is excellent. I have never had a problem that hasn't been addressed immediately and with concern to ensure I understood the issues and solutions. Ken Sproul

It is very worrisome when your security system does not work or it goes off for seemingly no reason…read moreat all. On several occasions, I have called DEA Security and Drake came and fixed the problem. Drake is competent, understanding and a friendly person to have assisting you with what ever the security system problem might be. On one occasion he even adjusted our sliding glass patio door, making it easier to open. This help had nothing to do with the security system but he took the initiative just to be helpful. It is a relief to know that we have such support from DEA at the other end of a phone.

John is an amazingly talented, humble electrician! He came to fix a burned-out electrical socket,…read moreand we added a few other projects when he arrived on-site. He was really helpful in troubleshooting issues and fixing them. He asked how we found him, and I mentioned on YELP, and he said he did not know how that worked, but was grateful that it does. I showed him the many positive reviews, and he was humbled. We would totally recommend him and will definitely use him again!

John is a great electrician and a great guy! Very responsive, personable, professional. Very fair…read morerates and sensible advice. He solved a number of issues around my house efficiently. He carries a great number of spare parts, and was able to replace several pieces of equipment that had failed. I will be using him again on a more complex project. I have used different electricians at my house over the past 15 years, and have never been satisfied with the ones I had used before. I am so happy with John Cahalane - now I have an electrician!

AvidWorks Technology installed 5 Ring cameras and 1 Ring Video Doorbell at my home. The project was…read morecompleted on time and on budget, exactly as promised. Their team showed excellent knowledge and installation skills, making the whole process smooth and professional. The equipment works flawlessly, and their attention to detail is impressive. I highly recommend AvidWorks Technology to anyone considering a home security project. They delivered excellent service, and I'll gladly use them again in the future.

I worked with them to replace old ADT cameras with new Reolink cameras. They are probably the most…read morethorough contractor of any kind I've ever worked with.

I had a new dryer installed and the power on it didnt work. With two small kids we needed to make…read moresure this was debugged / dealt with quickly. Jeff didnt have time to drop in but he walked me through a few diagnostics over the phone and assured me that it wasnt the home wiring , but rather the dryer that was at fault. He was patient, kind and super helpful over the phone. I dont look forward to more electrical issues, but if they come up, I will be calling Jeff first.

I had a circuit breaker that kept tripping. I called Jeff and he first walked me through several…read moreactions to make sure I really needed an electrician. Well, I really needed an electrician. He was here within a couple of hours, diagnosed the problem and fixed it. Jeff showed up with a mask and made sure we were always socially distant from each other. I would definitely recommend him and his work.