Mark's very knowledgeable about his business and a wide range of intercom products. He's also a nice guy and cares about delivering good service. We had a bit of a scheduling miscommunication the first time we spoke, so to make up for it Mark offered to make a special trip, free of charge, to evaluate my broken intercom. Within a minute of arriving he'd diagnosed the issue and got the system working again - but he didn't stop there! He pointed out a couple things that could develop into future issues, but instead of trying to upsell me, he just tinkered around to see if he could fix them outright. At the end of his visit my intercom was working again and he refused to take a penny! I'm very impressed with his commitment to service and his knowledge. If I ever have issues again, he'll be the only guy I call. read more

I had an old system, Nutone IK 15, very simple system that replaces a standard door bell up. Had one company spent 2 days trying to make repairs on the system and instead caused more problems This outfit, that shall remain nameless, wanted 2800 USD to repair the wiring and install another system. As it turned out, the wiring was fine, this other outfit had no idea how to trace the wiring and determined that it was necessary to open the wall board to find the open circuit and/or run new wiring. AAA installed a new Airphone system for less than 800 USD and only took a couple hours to complete and test the system operation. Recommend them highly; 5 stars! read more

Sadly, I believe the other reviews may be true, this person is no longer in business. His colleagues are still referring him and his voicemail states he's still working- but he never returns calls. Completely unresponsive. read more

Mark went above and beyond to help us. Mark was more than gracious to make an appointment and in that appointment he not only installed the system flawlessly but was also a pleasure to talk to. The man truly knows intercoms. I promise you will not find a better service for intercoms. If you need a new state of the art system installed or a small system you cannot go wrong when you employ mark and his company. I will be using mark for all our buildings. The 2 persons who left the only negative reviews, look at their other reviews and you will notice a trend of unreasonable reviews. That negative review is completely bogus. Don't believe it folks. Mark is the BEST. read more

*** OUT OF BUSINESS *** I waited a long time to give this review, hoping I'd see what other reviews in years past spoke so highly of, but the time for patience is long gone. I called Mark (AAA Intercom Systems DBA Amark Electric) in early September of 2019 looking for a solution to lowering my monthly intercom cost. Mark proposed a low cost solution that no other vendors were offering. We set the appointment a couple weeks out, for September 20th. I call Mark to confirm a few days before and he tells me he has the materials he needs and we're confirmed. Twenty minutes before he is scheduled to arrive at the property, he calls to tell me to say, oh-uh, actually he doesn't have the modem in stock and it'll take a week to arrive and he'll call me when it is delivered to his office. Okay... A week goes by...then another. Nothing from AAA Intercom Systems dba Amark Electric. I call Mark to find out what is going on and the guy is radio silent. Another week passes and I try him again. He gets back to me a few days later by text at 2:18am on October 4th to say the modem arrived and he is ready to schedule an appointment (not exactly business hours but I didn't really care because I was awake and at this point we're well past him acting "professional"). I say "Great. When? Tomorrow? Saturday? Monday?" I'm available. Again, no response until October 15th 11 days later! At this point you're probably wondering "why even bother with this guy? Why not go to someone, ANYONE else? Well, everyone else was offering solutions costing thousands of dollars and Mark was offering an installation solution under $400 plus $30/month (the DIY instructions are at the bottom). Plus, my current system was working, it's just expensive with an at&t phone line, especially if you aren't under contract. So we make an appointment for October 22nd. The day before the appointment arrives, and I call mark to confirm. He tells me he (and AAA Intercom Systems dba Amark Electric) are now officially out of business because he got a sweet contract with Amazon for $2 million but I can easily order the consumer cellular modem that he would have and have my maintenance crew do what he would have (In a later text message Mark actually told me he just doesn't like traveling out of the city which is probably the real reason he bailed twice but who knows if he'd even make the effort in SF either). Oh and the "too good to be true" $400 solution? Turns out after ordering the consumer cellular modem for $30 to replace my expensive AT&T landline, and spending a few hours installing it, we find out first through trial and error and then directly from Consumer Cellular that you can't use touch-tone response with their Phone Base landline replacement (like pressing "6" or "#" so your tenant cannot open the door remotely for the guest), so this won't even work for intercom purposes, unless you don't mind not being able to buzz people in. TLDR: This guy is super unprofessional and totally unreliable. read more

AAA Intercom Systems - This guy ghosts like I've never seen before. - Security Systems Near Me - Daly City, California

Mark was difficult to get a hold of but when he called and explained that he had been in a car accident, I appreciated his follow-up. Everyone has things happen and at least Mark apologized and made amends. I ended up using Mark for the job and he was excellent. I would definitely recommend him to anyone needing intercom assistance. read more

SO impressed with this place. After many people could not figure out why our intercom system would not work, Mark came over and we were all up and running within 10-15 minutes. Then, he noticed the latch on the door was loose, and fixed that. Then he did some other adjusting and fixed the lock on the box so that it would lock even tighter and made it a 100 times more secure. And made several other minor adjustments just to give the system a tuneup. He went way above the call of duty, when most people would of fixed the issue you called about, he took the time to give our system a little over haul for NO EXTRA CHARGE! I was paying for the one hour service call (super reasonable by the way), so he took care of me. Nice man, definitely highly recommend this company. read more

Scheduling an appointment was easy enough, but then Mark showed up a week early. Since I wasn't home, he gave me a quote over the phone but then would not return my calls, emails, or texts asking for the promised written quote. read more

Rencenty had Mark outfit our apartment building in San Francisco with a new intercom system. Mark is an old fashioned service oriented & honest guy & we'd highly recommend him for intercom installation sand telephone entry systems. One more note - Mark is straightforward and gets to the point which is an excellent feature - when he answers his phone, he simply says one word: "intercoms". read more

A guy came to fix my intercom yesterday and he was great! I forget his name but he knew what he was doing and had tons of experience. He had all the tools he needed including a wand that traces phone wires. I didn't know something like that existed but it was very useful. He was able to identify the problem and his price for the visit was reasonable and exactly what I would expect to pay. Although he couldn't fix the problem on the spot because it involved phone wires, he told us exactly what to tell the phone company, showed us where the problem was, and they patched everything the next morning. Although we didn't need to replace the intercom system we will definitely call this company if we do. The tech showed us an example that he did.. right next door. Next time your intercom doesn't work, forget about calling your locksmith and call this guy! 5 thumbs up! read more

Mark called and apologized on a mixup of contact information and came to install a new 8 unit intercom this past week. We have it up and running with no glitches. The work was smooth and the system is a real improvement over our out of date phone dependent one. I can recommend Mark to others who have intercom system needs. read more

They stand by their work! A few years ago, Mark at AAA Intercom installed an intercom system for our condo building. Recently, the intercom in one of the units was having some issues. Mark came by, and resolved the issue, free of charge. Would highly recommend going with AAA Intercom Systems. read more

Mark came in less than 2hrs of my call. He was efficient n professional.didn't charge for the estimate. I was happy that he fixed our intercom in half hr. Reasonable rate n reliable. I liked has work n I hired him for another job at the spot. read more

Mark came out. He called telling me he was running behind so that was fine. He arrived and in 10 minutes had diagnosed the problem. I was glad to pay for his time even though it was only 20 minutes of work. I would recommend him. read more

We have had Mark service intercoms as well as purchasing new. He has vast experience and been great. Thanks Mark.

I called Mark to come out and look at our intercoms as we had a problem with the front door of a large apartment building! He showed up with all his tools and was ready to go and knew his trade! He has been doing this I think for over 30 plus years! So, he is old school and is ever so experienced and has seen it all! We decided after consultation with Mark that we should replace all our intercom panels so we have no more problems! He asked to look at our wires and he said they were excellent and that the price would not be too bad to replace all ! I like how he was honest and explained things in a way I could understand! He showed me samples of intercoms and we ordered that evening! I highly recommend Mark and look forward to doing more business with him! He is fast, and knows his trade! read more

The "best". Mark installed the intercom-doorbell system for our apartment building. His is a small, personal operation, straightforward, nothing fancy. He did everything he promised, no excuses. We are totally happy with the results.. Yes, I also like that he answers the phone right away read more

Mark is hard working, honest, and more importantly, he knows what he's doing. He quickly fixed the doorbell intercom system in my 2-unit building, rewired everything, and did it at a fair price. The whole repair service took less than three hours. I had two intercoms that he offered to fix, but I declined as I only needed the doorbell and gate buzzer functions to work in both units. Mark is not a salesman. He's a repairman that will do everything he can to fix the problem before buying new equipment. He doesn't have a glowing personality, but that's not why I hired him. He is a nice guy and I think the one bad review he has here on Yelp should be taken with a grain of salt. read more

I was looking for a place that could reprogram the intercom system for my new apt complex. Contacted few place prior to calling this place. They either told they had to come to look at the system first, in order to make an estimate about the cost or just gave an outrageous estimate over the phone. Once I called Mark, I was pleasantly surprised how well he was aware of the unit that needed to be reprogrammed. He was very flexible and made me an offer that I simply couldn't refuse. Once arrived, he took care of the reprogramming in less than 10 minutes! So if you are looking for a competent, affordable company to do your security system and intercom etc, AAA Intercom Systems is the place you have to choose. Thanks again. read more

This guy is great. Quick, professional, and knowledgeable. Was able to fix our call box issue immediately, which turned out to be an issue with our wiring at a demarcation box. He fixed it on the spot for a reasonable price. read more

Mark was able to set an appointment for the same day that I phoned. He arrived right on time. Within minutes after reviewing our 30 year old Sentrex Intercom he had it working again. This truly is a good as it gets and I base that on fifteen years of prior experience with the service providers scheduled at our building by a former property management company. All of those providers (locksmiths and electricians) charged far, far more and made matters worse, from time to time. This time it truly feels good and re-assuring to have service by an honest, matter of fact person such as Mark. read more

I am a property manager and use Mark all of the time. He really knows how to work on the older system I have in many of my building that other vendors just wanted to replace. I also used him on my new installations. I really like his intercom cellular unit. He knows his trade. I can't find that other places. His prices are very fair. I have worked with Mark for 5 years. He is on the top of my list . read more

Mark is businesslike, gave an accurate and fair bid, and came when we scheduled. He finished the work (replacing three intercoms) and used the existing wiring (other contractors wanted to rip out the walls). I'm very happy and recommend him highly. (This post is overdue, but I'm sincere nonetheless) read more

I am so happy that I called Mark to resolve my doorbell issue. He checked the situation and advised that the entire Intercom system needed to be replaced. This was alarming and unnerving. However, I knew I could trust him to resolve the issue. Mark's competence and knowledge shined from the moment we met. He did a thorough inspection and provided an estimate to complete the job. I am very satisfied with his work, and recommend his services. I appreciate his professionalism and friendly demeanor. Thank you Mark. read more

Our 6-unit door intercom had been out in the weather for 30 years and was pretty funky. When it failed after a big rainstorm we figured it was the end. Mark put his finger on the problem in five minutes and fixed it for a reasonable fee. read more

Intercom repair is what he does and is great at. We got two estimates prior to his and they both said we had to replace the entire system at a cost of around 2k. Mark came by and within 15 minutes had figured out it was just the outside unit that needed fixing and came back and repaired it at a quarter of the cost. Honest. Knows his stuff. Recommend. read more

Mark has specialized in intercoms for over 25 years, mostly telephone entry and dedicated hard wired for apartment building systems in the City of San Francisco. He always answers his phone number even late and on weekends. I first met Mark at City Lock and Intercom at 24th & Valencia over 20 years ago and I still like that I can call Mark and get personal attention. read more

After seeing the Yelp reviews and Mark's electrical background, I decided to give him a call. He first came out for a consultation and estimate, which I approved on the spot. Then he came back out and installed an intercom/gate latch release that needed replacing. He was exactly on time both times. The new unit looks nice, it's smaller, and it works. Mark's workmanship is very good and his attitude, as well as knowledge, was impressive. Mark even removed most of an old alarm system that was not functional anymore. Overall, very well done and deserving of the above rating. read more

5 unit apt building in the SF Richmond district. The original intercom/buzzer system was failing after 45 yrs. Mark assessed the situation quickly and gave a very reasonable quote to overhaul the system. Extremely knowledgeable and got the job completed quickly. read more

Mark repaired our home doorbell/door opener/ intercom system. He's fast, reliably competent, and reasonably priced. When my wife didn't like the sound of the chimes initially installed in the bedrooms, he returned to replace them to her satisfaction and at no additional cost. read more

Mark installed an intercom system 17 years ago in our building. It has worked fine, until the other day when the door buzzer would not work. Mark came right out and rewired the unit so that it worked and our 21 tenants would not be inconvenienced. Now, that is service. read more

Mark first installed our intercom unit last year. He came out quickly after a mishap with the system with a deranged homeless person gained access while tenant was parking vehicle just a month after the installtion. System broke down summer of 2016 and he came out and was able to fix problem through the extended warranty and began the warranty from that point. Thanks again. read more

Mark is a true professional. He knows his craft and was able to diagnosed the problem with the intercom system within minutes and had it repaired before I could get a cup of coffee from my local coffee shop. I highly recommend AAA Intercom Systems for your repair needs. read more