This is one of my favorite secondhand stores. They have a great selection of items. I find the…read moreprices a bit high for used clothes, but they are discounted after a certain period of time. I just hope the items I want are still there when I go back later. It's also a bit difficult to get an appointment to sell your items. The store is pretty popular and the appointments book quickly. I missed out on selling my items here last season :( The workers seem very nice as well. I've never interacted with them other than checking out, but I've overheard their conversations with other customers and they seem friendly. Overall, a great place to shop for stylish secondhand clothes.

I love the variety of clothing brands. There are 3 dressing rooms. The prices are reasonable. If…read moreyou wait and come back to buy a item the price goes down.

Another 5 star experience at the JJill in Acton, MA. Maryellen is outstanding in customer service…read more She is a joy to work with!

Very nice person on phone made my appt today and also greeted me when I entered today. Despite…read morehaving appt for "fitting", when I entered store another customer came in after, who received hearty greeting and spent time talking about her home renovations with 2nd sales person supposed to take my appt, while I stood waiting to be acknowledged by 2nd sales person. Even after first nice sales person told her I was waiting. Was given a bra that didn't fit, at all. Person supposed to take care of my appt continued to other dressing room to 2nd customer while I as trying one on. Think because I showed up in jeans and tee, not dressed up, she didn't realize was about to drop cashola to get right products. First sales person tried to convince me to stay (she was very nice), but, was miffed how 2nd sales person supposed to help with my first time ever appt, didn't handle. Won't waste time going back. Didn't mind waiting a few minutes, but being ignored, didn't make good impression, especially when ready to make investment.

As requested by the store's website, I called to make an appointment for a fitting. I am not sure…read morewhy I even bothered since the salespeople spent more time helping walk-ins. Perhaps it was unrealistic to expect that an appointment meant some level of individualized attention. Clearly the salesperson was more interested in the long-time client who walked in after me rather than honoring my appointment. Evidently, the salesperson doesn't understand how you get long-time clients is by treating each and every customer like they were rather than they are expendable and not worth their time. I selected one bra. Normally good salespeople will ask would you like additional items in that size or a different type. Nope, not this salesperson; because she was too busy picking out items to try on for her other client. I was willing to spend some decent money on a good set of bras. I reluctantly bought the one and really should have just left without buying anything. I will not be back.

Great place to find decor and clothing. All volunteer run and all proceeds go to charity.read more

Staff is incredibly nice & helpful ( will offer fitting rooms, tell you the day's deals & are…read morefriendly at the register! )

From the moment you step inside, you're greeted by a warm shopping ambiance that effortlessly…read moreblends modern chic with trendy style. The staff are incredibly accommodating and responsive, ensuring a seamless experience from walking in to checkout. Their attention to detail is evident in every aspect of Loft Acton, making it clear that they truly care about their clients' comfort and shopping experience. The store is visually appealing and laid out in the perfect way to find everything you want, and more. Overall, Loft Acton is a hidden gem that offers both style and substance. . Highly recommended for anyone looking to experience the Loft we know and love in this small town store. Natalie

Chico's Acton is my new favorite store And Elaina - the…read morestore manager is very helpful She definitely makes my shopping experience better!

I am a regular customer at Chicos Acton store, Massachusetts. I just want to say that the store…read moremanager Elaina is super nice and always goes out of her way to help her customers. She would always help me find my style and even browse if I'm not able to find anything on the rack. Elena is amazing!!!!

It seems they welcome certain patrons, but not others. The manager needs to learn how to smile…read morecustomers and answer questions with more than one word. One older employee who used a walker seem to be the only one who said hello to people and offered any help. The lack of friendliness or emotion becomes evident when a customer asked for help. The Burlington store, however, emits smiles from their staff and we welcoming and friendliness, and Acton could take a few lessons from them.

Not a first time customer and love them for my size. For this specific store , I would recommend…read moreyou to add proper descriptions / signs to restrict entries to certain areas in your store ( as I believe it works different from other stores in the country ) No point creating a scene and embarrassing your customers. Careful people, Rude racists around ! The staff will not stand for you, will not stand for the right !

I was looking for classic and beautiful attire for a Sangeet and wedding in late May. After a…read morefrustrating shopping trip to NJ, and unsuccessful searches in New England, I was referred by a friend to Choonri Collection in Boxborough, MA. From our first meeting, I was confident that Seema would help me select the perfect attire for both evenings. She had an excellent sense of the colours and fabrics that would best suit me, and although I presented her with a challenging timeline, she assured me her seamstress would have my saree blouse ready, with time for adjustments if needed. Her collection is beautiful - my husband was very impressed with the quality of her sarees, and I received countless compliments on my attire and bangles from family, friends and strangers! It was a gorgeous wedding, and in a "sea of beautiful sarees" her (my!) saree was a standout. If you're looking for a wonderful selection of beautiful fabrics and original designs, Choonri Collection will not disappoint. No need to shop around - Seema Kapoor's designs stand head and shoulders above all the others. I look forward to my next visit.

Great Indian wedding attire for bride and groom in a very cozy environment. Very helpful with…read moresuggestions about matching colors and appropriate style of clothes.

Bassy saved my wedding dress and my wedding day!…read more I had originally gone to another tailor recommended by the boutique where I purchased my strapless princess gown. Unfortunately, the work done at the other tailor's shop left my dress butchered. When I realized something was wrong with the original tailoring, it was two months before my wedding. I was distraught because I didn't think a new tailor would take me due to the limited time before my wedding and it being right before bridal and prom season. However, someone recommended I contact Bassy and I'm so grateful for their rec! Bassy listened to my concerns regarding my dress and what the other tailor had planned to do to it, advised me to take back my dress straight away, and booked me for an appointment ASAP. Within a week Bassy had me in her shop to assess all the damage that had been done by the previous tailor: (1) the hem was uneven by inches; (2) the train was lopsided; (3) the bustle was just a loop and a button that would be visible and unsecure; (4) the bodice was taken in so much that three people were needed to zip me up, which (5) left the zipper of my dress straining and puckering; (6) so much of the bust was trimmed away that my chest was exposed whenever I moved; and (7) they made a sash instead of the custom shawl I ordered for my ceremony. The worst part about the original tailoring work is that so much fabric was cut away there was barely any fabric left to correct the shoddy work. My dress was in really horrible shape and I knew I wouldn't be able to find or order another dress in time for my wedding. Despite the multiple problems with my dress, Bassy assured me she would find solutions for the above issues and she did! Bassy evened out the dress' hem by rehemming it and removing a portion of its petticoat to ensure it kissed the floor evenly. For the train, she adjusted it so it would be symmetrical and less oblong. It looked gorgeous trailing behind me as I walked down the aisle. The bodice was a tricky fix, but Bassy executed it perfectly! To expand the bodice, she needed extra fabric and found it within the seam allowance of the bodice's panels. She undid every panel, let out a little bit of fabric from each, and carefully stitched the bodice back up so that each panel was even and proportional. She was able to expand the bodice while also making it look like it hadn't been deconstructed. Bassy's work allowed me to properly breath while wearing my dress and my mother was able to zip me up by herself with no trouble! Bassy also created a custom shawl for me that looked like something Audrey Hepburn would wear! The attention to detail is so incredible! Bassy made the shawl so there was a slight curve in the front that elegantly hugs my collar bone. I love this shawl so much I plan to continue wearing it for special events. The most incredible fix Bassy made to my dress is the bust. I thought I'd have to wear my shawl the entire wedding. Instead, she came up with the incredible idea to build up the bust of my dress with additional fabric. The original bust had a cat eye neckline with draping across it. Bassy was able to expand the bust above my chest and next to my underarms to give me more coverage. She did this by building up fabric that mimics the original bustline's shape. The final result is beautiful! No one would ever know that the work Bassy did was not part of the dress' original design. I'm incredibly grateful for the amazing and transformative work Bassy did to my dress, her professionalism, her expert advice, and her direct and honest communication. She always set realistic expectations and provided alternative solutions that would not compromise the integrity of my dress or its overall style. Bassy is also just a lovely person to be around. I was really sad about the state my dress was left in by the previous tailor. With each visit to Bassy's (and she booked me for as many as needed to get my dress perfect), I felt better and more confident. Bassy saved my dress, my wedding, and my peace of mind. THANK YOU BASSY!!!

Very expensive! Piles of uniforms left ontop of a table and a dress half folded onto of the piles…read more My dress was almost going to be left unzipped in my broken bag. Very very expensive! I found somewhere else and it was more reasonable!

What a great place to find plus sized women's clothing for reasonable prices!…read more This store has now become one of my wife's favorite shops when in the Saugus area. The last few times we have come here my wife had been able to find a few different outfits with little hassle and no headaches. The staff here is incredible polite and the selection is great. The quality of the clothes is also decent in respect to the cost. Overall, this is a great place to shop and we will continue to stop here in the future.

Love their clothes. Perfect for us plus size girls who want to dress sexy and be just as…read morefashionable as the size 2s in express. Plus they're affordable and have great jewelry to match your outfits. Highly recommended.