rosè all day. she's very skilled and makes sure to get EVERY SINGLE hair and imperfection!read more

They raised the rates on my monthly subscription WITHOUT the REQUIREMENT of notifying me 30 days in…read moreadvance. They do not care about customers at all!!!! I asked for a copy of all agreements I signed with them-never received. I disputed the increase, I cancelled my agreement and today they charged me AGAIN This is fraudulent activity-has been reported to the state and FTC A few years back they did something similar with transaction fees-I called them out, provided the legal details and they fixed it. This is horrible service!!!!

I've been a satisfied customer since 2009 and I came back for a touchup. The Town Center location…read morehas been remodeled since the last time I was here and it's very nice and inviting. Both the receptionist and the lady doing my touchup (Heather) were very friendly. Heather in particular was very attentive because she noticed I was flinching a bit at the speed of the laser pulses (there's a sting each time), so she slowed down her pace to something I could handle. Great staff and I was in and out in 15 minutes!

Clean facility, friendly and relaxing atmosphere. Almost painless treatments. I've been going there…read morefor over a year and nothing has changed but the name.

This was my first visit to Waxlab. I was scheduled with Hallie & she did a great job! In addition…read moreto providing a great wax service, she was so friendly and we had a good chat throughout the appointment. I will definitely be booking with her again. Note: the salon uses a separate POS system for tips that required a second transaction at checkout & includes a transaction fee. I recommend bringing cash for the tip.

I took a short break from waxing, but returned in February for a Brazilian and full legs as part of…read moremy wedding prep. Hallie was absolutely amazing--her calming energy, friendly demeanor, and efficient technique made the experience so smooth. I've continued seeing her for Brazilians and full leg even after the wedding because she's consistently skilled and professional. I also love the atmosphere at Wax Lab's reception--everyone is incredibly polite, welcoming, and helpful.

Highly recommend Milan laser if you're in the market for hair removal!! I've been coming for almost…read morea year now (7 or 8 treatments in) and am really excited by my results! As well as the continued consistently positive experiences I have every time I come in for a treatment!! The space itself is very clean and has a calming energy, everyone who works there is extremely nice and happy to answer any questions you may have! When I went in for my consultation I really connected with the manager, Olivia (I'm not sure if she's there anymore but she was super kind and answered my extensive list of questions). The consultation was super chill, we went over pricing, treatment plans, etc. I wasn't ready to make a decision that day so we planned for a follow up phone call the next week. I really appreciated that they weren't pressuring me into making a decision! I think my consult may have been on the chiller side in part because I had received laser hair removal a decade ago in a different city, so I did have some idea of what to expect. Anyway! I was already pretty convinced I wanted to go with Milan because of the lifetime guarantee (as someone who had laser done years ago and needed more treatments- you may be able to understand why that'd be appealing) and after the consult, seeing my payment options broken down, etc. I was convinced! I've now seen 3 different laser hair technicians and all have been incredibly kind and patient (obviously it's a very painful and uncomfortable thing, so it's really important you feel as comfortable as possible with the person zapping a laser at you), so am very appreciative of that! Also really communicative in explaining how the laser works, when changes are being made to the settings as my treatments progress etc., so I can understand what's going on as well, which I really appreciate! Milan laser is also really accommodating about scheduling issues, rescheduling, etc which is super nice! Overall I think Milan offers the best possible experience for laser hair removal treatment ! It is expensive but it's one payment and then you have access to treatment for life so it really is worth it, in my opinion. Loving my results so far and really excited to be on this hair-free journey!

So the business model is flawed in my opinion. Laser hair removal HURTS. And it's more painful in…read moresome areas than others. They should offer a discounted rate for one treatment and then allow you to determine if you want a package. They pressure you into a package that costs thousands of dollars without

Crea just did a service for me. Great energy, fast and…read moreeffective . The pain was so minimum.

The environment was welcoming and friendly. My tech did an amazing job on my eyebrows and was very…read morefriendly.

I love this place! This was the first place I ever had a wax and the only place I go to. The…read moreBrazilian is the only wax I've ever had and they made it as painless as possible. I started off with one Esthetician and I recently tried AJ due to needing a same day within the hour appoinment. AJ is AWESOME! She is now my go to Esthetician. She took her time and made sure my hairs were ALL gone. She uses small strips to minimize the pain. AJ is very particular and makes sure you're pleased with the end result. Love her work!!! I would MOST DEFINITELY RECOMMEND AJ for ANYONE that DOESN'T LIKE PAIN! Their prices match the QUALITY OF WORK. My wax is $55 plus whatever tip I leave, which apparently is what most places charge with lower quality results.

This spa in this place is awesome! The associates are professional and quite friendly. AJ is a…read moredoll! She takes her time and makes sure you are comfortable and pleased with the services you ask for. She doesn't pressure you into adding a ton of things you do not need. I've had Brazilians, my underarms, my eyebrows, and now half legs wax services here. The latter two of which I've never done before. Totally painless and quick! I definitely recommend coming here if you live in Jacksonville or just happen to be in town. #TeamAJatMercuryBlue!

I went today and got some botox. I saw CeCe sorry if the spelling is wrong. She was amazing! Took…read morethe time to talk to me and learn how I wanted to look and feel. She asked questions and made me so comfortable! This is the only time Ive had botox without pain. I barely felt it and was shocked. STILL AM if Im being honest! I text my friend right after and told her she has to go try it. She has a low pain tolerance and will love CeCe and her professionalism. I already rebooked for 4 months from now!! I have a referral code if you wanna try them that gives you $50 on your second visit!! Also they have a $65 botox rebate you can use. It was such a great experience!!

I absolutely love coming to OVME and couldn't recommend Cici enough! She is so sweet,…read moreknowledgeable, and attentive. I've had both Dysport and filler done with her, and I've been extremely happy with my results every time. She takes the time to listen to what I want, explain everything, and make sure we're completely on the same page before starting. I especially appreciate how honest and thoughtful she is with her recommendations. She focuses on what will actually benefit me and never makes me feel pressured into doing more than I need. She has also recommended some amazing skincare products! Cici makes the entire experience feel comfortable and personalized, and I always leave feeling great about my results!

Just finished my 8 visit pkg for the bikini area. What a great experience. They were polite and…read moreprofessional. Today I had Jenny and she was the best. I would recommend this location. They are not pushy trying to make you buy more than you need. I am thinking about the next area to treat now:))

I wanted to add I am upset to learn that I have to pay to access my photos and documentation of my…read moretattoo removal journey. $10 fee, for what? The photos are digital so I am not sure why I need to pay to have photos of my body emailed to me.

Great place. I previously went to a salon closer to 207 that butchered me. The lady cleaned them up…read moreperfectly and my face wasn't red and puffy.

I have mixed feelings about this location. Closest to my home, nice inside appears clean. Quick and…read morefast service. I like my eyebrows fine. I consider eyebrow threading outpatient surgery but this wasn't bad. I wish they would take more time and care with each client. This is like fast eyebrow-threading service. One in, one out. No wipe down of the chair between or head rest. No aloe for the eyebrows or tissue even if you needed. It's the little things I look for when it comes to my care needs. I'm still on the fence about this location. Maybe I'll check out the others or find another eyebrow threading service altogether.

Actually insane. They unexpectedly closed down in August 2025 after promising their customers…read more"laser for life" with purchase of a package. I was deployed for 6 months so didn't realize they closed until I got back, I didn't even receive an email in August saying they were closing.

I've had my 4th treatment here and it's been amazing, the results aren't instant but noticeable…read more This is a great business and all the employees are welcoming and down to earth... plus they got snacks