I had previously been very happy bringing Max here, which makes this review particularly…read moredisappointing to write. The staff have always been sweet and friendly with both of us. Unfortunately, my experience when something went wrong changed my confidence in continuing to trust them with his care. Max went in for his a grooming appointment with no irritation or injury to his belly. I requested a shorter summer cut and trusted the professionals caring for him to determine how to safely execute that request. He was not himself the following day, and by Friday I discovered significant irritation in the area that had been closely groomed. It continued to worsen and ultimately required an emergency veterinary visit, antibiotics, pain medication, a cone, and several days of wound care. When I contacted the business, their response focused on the fact that they had not observed an injury during his appointment and that I did not identify the irritation until after the grooming. They declined any responsibility or reimbursement. I wasn't looking for an admission of wrongdoing or expecting them to cover a large veterinary bill. Maybe a refund of the grooming fee, a discount, or another meaningful gesture would have shown me that they took what happened to Max seriously. What concerned me most was the lack of accountability once there was a problem. I sent a final message explaining why their response had damaged my trust and asking them to cancel Max's future appointment, and I received no response at all. My dog is family to me. I willingly pay for quality professional care because his safety and well-being matter enormously to me. I need to know that the people I entrust him to will not only treat him well when everything goes right, but will respond with care and accountability if something goes wrong. Unfortunately, after this experience, I no longer have that confidence and will be taking Max elsewhere.

Everything' when I went in to check them out they wanted to meet Boxler.So went home and got him…read more Made the app.Have never taken a dog to a groomer so a little in easy, My groomer of 30 years under the weather. Took him to the app. They so happy to see him.He was beautiful- hard to do as he a show poodle- When I picked him up he ecstatic and every one. there took beautiful care of him. Saw other dogs going home and they too were beautiful!

I've owned my American Akita since he was 8 weeks old, and he's now 7 years old. After years of…read moreprofessional grooming appointments, I know when he's ready to be groomed and I always pay for the de-shedding package with the additional brushing because that's what his double coat requires. When I picked him up, I was told he did a great job overall. The groomer mentioned he gave a couple of warnings because he didn't like the brush, so I specifically asked if that affected the quality of the groom. I was told it did not. I waited several weeks before saying anything because I wanted to make sure the shedding wasn't just leftover loose hair. Unfortunately, he continued shedding heavily throughout my home. I even provided photos. What convinced me the de-shedding wasn't thorough was that very little hair was coming from his undercoat. Instead, the loose hair continued coming from his outer coat every time I rubbed him, even weeks later. When I reached out, I was told the brushing had been intentionally limited to avoid brush burn. While I appreciate wanting to avoid making a dog uncomfortable, I paid for the additional brushing service and don't feel I received the level of de-shedding I paid for. I was also confused by the explanations I received. At pickup, I was told my dog's behavior didn't affect the groom. Later, I was told he had actually been more difficult during the appointment, although I was again told that wasn't the reason for the outcome. I was also told maybe I brought him in too early, but after seven years with my dog, I know when he's ready to be groomed. To be fair, I don't place all of the blame on my groomer. My biggest disappointment was how the owner handled the situation. After I was told the owner would call me, I instead received a lengthy text message. I responded respectfully, answered every question, and provided photos, but I was never offered a touch-up, another de-shedding treatment, a partial refund, or any other effort to resolve the issue. Eventually, my messages stopped receiving responses. This salon charges premium prices, and I was willing to pay them because my first experience was so positive. If someone had simply called me and made a reasonable effort to resolve the issue, I would have gladly remained a customer. And as you can see from the picture he was clearly ready to be groomed Update as of July 22nd 2026 still not even a phone call from the owner

We took our geriatric chi mix for her first grooming. The team did a fantastic job. We will see…read moreyou again, next month.

Shannon is very professional and friendly and our dog Leia took to her, which is big because she's…read morepretty anxious. Shannon was able to help with matting and undercoat removal that almost filled her truck. Very friendly and convenient, will use again!

One of the few groomers who replied to me in a timely manner with a reasonable price when I went…read morelooking for service earlier this month. Initially , I wanted a mobile groomer to come to my home for my dog's comfort until I found out that they take themselves more seriously than the Navy SEALs do. Meanwhile, Shannon's assured me that they had a tub that would accommodate my older, larger dog who desires comfort at all times. It was easy to get an appointment and they were clear about their processes and rules. They were ready for my dog on time and he was sparkling clean and ready to go an hour later. The cost was good for a short haired dog that doesn't need a lot of fussy clipping or styling. He told me on the ride home that he liked it there and everyone was nice to him, so I will gladly come here again when he needs his next bath and groom.

I cannot say enough wonderful things about this team in every location. One of my dogs recently had…read moreboth eyes removed and they have done everything they can to accommodate him to ensure he has a quiet, stress free experience. It's amazing to take your dogs somewhere and trust that they are being loved on the entire time. I wouldn't take my dogs anywhere else to be groomed. They are excellent with Pomeranians and my dogs smell great for at least three to four weeks after their appointment.

STICK WITH ONE GROOMER! Been here 3 or 4 times so far. Have a 25lb doodle. My experience had been…read moregreat until my last visit. I pay for medium doodle (25lb-50lb) which is I think $105-150 or something - and they always charge 105. His cuts have been great and they have listened to all my requests, including having his ears cut really short. They have you pay and tip prior to seeing the dog which has not been an issue. Usually book appt close to and do any groomer available. This last time I brought him, they charged me 10$ more than usual even though prices are still the same, and my dog is (obviously) still the same. I keep him brushed so absolutely no mats. Thought it was weird but whatever. Gave a good tip like I usually do as they had been consistent. But this time his cut was all over the place. He has long straggly pieces everywhere and it just looks overall uneven. His private area/underbelly was not even shaved, and around his butt has long pieces as well and I don't think it was even cleaned. His nails were not even cut. When I dropped him off groomer asked if I wanted the same thing and I said yes reminded about the short ears. Day later I noticed he had a cut and looked like a pretty big scrape in his underarm that was definitely from the grooming - it was inflamed as well. Upset I had to tip before hand... I was feeling generous. Feeling pretty bummed bc I was so happy with their services up until this point, hence 3 stars. Moral of the story I guess is find a good groomer here and stick with them, book in advance. I'll try that from now on and update accordingly. Update: bathed my dog like a normally do once a week post our last grooming and he was petrified, uncontrollably shaking. Not sure what went on but, even though I have had 75% good grooms I'm pretty wary of bringing him back.

I used Bark Avenue Edgewood groomers and Jayme and Melanie were so great with all my pets only…read moreDiggzy was groomed but all others were nail trims and they were so great will definitely be back, I loved the fact that my pup was not in a cage all day.

I bring my long haired Norwegian Forest Cat here to be groomed and they get him in and out quickly,…read morewhich he and I both appreciate. They do a great job with him even though he's not the easiest "customer". I like that they only do a couple animals at a time and get them done rather than have everyone come all at once in the morning and then my cat has to stay there all day with a bunch of dogs like the other groomer in Bel Air does. Plus Bark Avenue is close to home. Try them, you won't be sorry!

Rogue loves her spa days with Laura. Her nails were nicely buffed and ears are clean. Rogue's teeth…read morewere brushed and her coat came out shiny. Price is steep but definitely worth it.

Clipped nails of my elderly neighbor's cat. I took her as a walk-in, since her nail were extremely…read morelong, and was able to have them trimmed right away. I know sooner looked at my phone and she was brought back to me - I didn't hear any screeching either! The provider was extremely pleasant and the price was outstanding, much less than I have paid at my Vet's!

I shop here for all of my dog's food and treats. Very helpful staff. clean store. come check it outread more

This is a growing business with 2 locations that I know of…read more They have a large variety of Quality Dog & Cat Foods, Snacks, Accessories such as Collars,Leads etc... Oh let's not forget the Squeaky fun toys. Also they have amazing Groomers if you have a needy furry friend. However they also have a DIY Bathing area, Fair prices that are budget friendly. Check them out! Help Small Business Grow

Erin, is such an amazingly talented groomer. She's thorough, patient & focused on your fur babies…read more Compassionate & loving. She has the best ideas when it comes to hair cuts. Also I feel like my baby is protected because she ensures rules are followed & communicates very well. Erin gives a full report on how Royal behaved during his grooming session. He loves her & enjoys bath time.

First time taking our little Yorkie to Erin. He came out looking so handsome! I have scheduled…read moreanother appointment with her for next week. Quick and easy service. Our Yorkie came out looking like a totally different dog!