I have visited this groomer twice and both times have been extremely happy. They will now be my…read morepermanent groomer. I previously used a local mobile pet groomer but after not being called back in a timely manner by them I will not be using the mobile groomer again. Pawsitively Perfect does a great job and has great prices. My Abby looks beautiful!!! Highly recommended.

I love bringing my dog to this groomer. They know him by name and he always looks so cute. The…read moreowner and her staff are always helpful and very timely. I would highly recommend them!

no call no show left 3 voicemails and texts and no response on day of appointment. aggravating and…read moredisappointing!

Never responded. Made phone calls, sent texts and emailed…read more Inaction speaks louder than words.

Fantastic service, wonderful care for our fur babies, thoughtful interactions and helpful…read moreinformation!

l had the pleasure of meeting Paige this week and l want to say she is GREAT! She came to my house…read moreto groom my 1yr old Newfie ...she was so kind and patient with him...very knowledgeable about dogs ..she did an absolute Awesome job..He sat on her lap and kissed her through some of the grooming.. its very scary to find someone you trust to work with your much loved babies but l will be using her from now on... very kind trustworthy groomer...thank you Paige...

Update after he stayed there all weekend…read more We couldn't be happier with Bourbon's boarding experience! From the moment we dropped him off, we knew he was in great hands. He got to play with sprinklers, enjoy one-on-one time with staff, cuddle during story time, and even have chicken and rice for dinner -- talk about VIP treatment! The staff did a wonderful job managing his energy, giving him time-outs when needed, and making sure he felt safe and loved the entire time. He came home happy, tired, and clearly well cared for. We're so grateful for the love and structure they gave him. Can't recommend them enough! -- Lindsey, proud pup parent of Bourbon

Dinorah was SUPER awesome and genuine. Jazzy was cared for extremely well and I was very grateful…read moreand pleased. My baby rescued me 8 years ago and this is her first time being boarded. She acclimated very well and after the first day I wasn't as nervous. I appreciated the reports, pictures and notifications. They also responded to my email inquiries. This is now Jazzy's home from home.

Shannon is very professional and friendly and our dog Leia took to her, which is big because she's…read morepretty anxious. Shannon was able to help with matting and undercoat removal that almost filled her truck. Very friendly and convenient, will use again!

One of the few groomers who replied to me in a timely manner with a reasonable price when I went…read morelooking for service earlier this month. Initially , I wanted a mobile groomer to come to my home for my dog's comfort until I found out that they take themselves more seriously than the Navy SEALs do. Meanwhile, Shannon's assured me that they had a tub that would accommodate my older, larger dog who desires comfort at all times. It was easy to get an appointment and they were clear about their processes and rules. They were ready for my dog on time and he was sparkling clean and ready to go an hour later. The cost was good for a short haired dog that doesn't need a lot of fussy clipping or styling. He told me on the ride home that he liked it there and everyone was nice to him, so I will gladly come here again when he needs his next bath and groom.

Shiney Hines's is by far the best groomer in this area. The groomers are all very professional and…read moregreat to work with. My golden male, Hoot, loved all the ladies that worked there. Hoot loved the attention that they gave him and enjoyed coming here. I have been coming here since they opened and I have never been disappointed.

Tried Shiney Hiney's for the first time today after finally getting fed up with low quality…read moregrooming jobs from the last place. The woman who checked my dogs in was very thorough going over what I wanted done to each one of my two dogs (head, muzzle, body, tail), and she even took notes of my preferences which I loved, because I always worry in the chaos of the day they'll forget! My only downside is that they only take cash or check, a little inconvenient, but not a deterrent for me! My dogs looked SO good upon pickup, and they smell so lovely. I will definitely be returning!

Staff is and has always been very rude. Making fun of…read morecustomers is one thing, doing it so they can hear you is another...... Staff has a lot to learn about respect .

Love these little peanet butter calming treats. They are cheaper than melatonin gummies and work…read morejust as good. My dog really likes them and I have gotten used to the taste.

Rogue loves her spa days with Laura. Her nails were nicely buffed and ears are clean. Rogue's teeth…read morewere brushed and her coat came out shiny. Price is steep but definitely worth it.

Clipped nails of my elderly neighbor's cat. I took her as a walk-in, since her nail were extremely…read morelong, and was able to have them trimmed right away. I know sooner looked at my phone and she was brought back to me - I didn't hear any screeching either! The provider was extremely pleasant and the price was outstanding, much less than I have paid at my Vet's!

1 Star - Pet Supplies Plus (Aberdeen, MD) Dog Wash Station…read more I have been using the self-service dog wash at Pet Supplies Plus in Aberdeen for over five years with my 90-pound Golden Doodle, Aloe. Until recently, I've had a number of poor experiences. Unfortunately, my most recent visits were extremely disappointing. When I arrived to bathe Aloe, I was informed that customers were limited to only two towels because the store's dryer machine was broken. While I understand equipment issues happen, I don't understand why customers should receive less service because of a problem with the store's equipment. Anyone who owns a large dog knows that properly drying them requires multiple towels before using the blower. Aloe is a large Golden Doodle, and I typically use several towels to remove as much water as possible before turning on the dryer. I politely asked for a third towel and was refused. What made the situation even worse was the employee's attitude. Rather than trying to find a reasonable solution, I was essentially told that if I wasn't satisfied with the towel limitation, I could simply not use the wash station and go back home. This was after I had already traveled to the store, carved time out of my day, and prepared specifically to bathe my dog. As a paying customer and someone who has supported this location for more than five years, I found that response completely unacceptable. The interaction felt dismissive, unaccommodating, and lacking any genuine concern for customer satisfaction. Providing one additional towel for a large-breed dog would have been a simple and reasonable accommodation. I was also disappointed by the condition of the dog wash station itself. The store displays signs stating that stations are disinfected between customers, but the cleanliness of the equipment told a different story. The blower nozzle was covered with dog hair. The shampoo bottles had visible hair and residue on them. Hair was present on equipment that customers are expected to handle. The station did not appear to have been thoroughly cleaned or disinfected despite signage indicating otherwise. The photos I took speak for themselves. As a customer, I expect three simple things: * Clean and sanitized equipment * Adequate supplies to complete the service I'm paying for * Respectful and accommodating customer service when concerns are raised After more than five years of bringing Aloe here, this was by far the most disappointing experience I've had. Management should take a closer look at both the cleanliness of the dog wash stations and the way customers are treated when legitimate concerns are raised.

I love the Aberdeen pet store. All the employees are knowledgeable and very sweet. They know me as…read moresoon as I come in. They ask about my pets. It is my favorite pet store.