This is a great place to get raw dog food. Customer service is top notch! They have gone above and…read morebeyond more than once to be accommodating.

Our 7 month old golden retriever mix got a bath for the first time here. I have to say I did like…read morethe setup. No reservations needed. They have 9 stalls. They provide everything but the shampoo. For $18 that's a great deal! The staff was nice too.

I used Bark Avenue Edgewood groomers and Jayme and Melanie were so great with all my pets only…read moreDiggzy was groomed but all others were nail trims and they were so great will definitely be back, I loved the fact that my pup was not in a cage all day.

I bring my long haired Norwegian Forest Cat here to be groomed and they get him in and out quickly,…read morewhich he and I both appreciate. They do a great job with him even though he's not the easiest "customer". I like that they only do a couple animals at a time and get them done rather than have everyone come all at once in the morning and then my cat has to stay there all day with a bunch of dogs like the other groomer in Bel Air does. Plus Bark Avenue is close to home. Try them, you won't be sorry!

Fantastic service, wonderful care for our fur babies, thoughtful interactions and helpful…read moreinformation!

l had the pleasure of meeting Paige this week and l want to say she is GREAT! She came to my house…read moreto groom my 1yr old Newfie ...she was so kind and patient with him...very knowledgeable about dogs ..she did an absolute Awesome job..He sat on her lap and kissed her through some of the grooming.. its very scary to find someone you trust to work with your much loved babies but l will be using her from now on... very kind trustworthy groomer...thank you Paige...

If you're in the Hampden area and looking for a pet store, check them out!…read more As a cat owner, I did not specifically look through the selection so can't say much but just upon walking in most of the items looked like it was for dogs. For cats, they have a small room dedicated and they even had free samples of kibble. They also have a cute kitty named Louis walking around greeting everyone! He was such a sweetheart and I would've stayed there petting him all day if I didn't have brunch reservations. The staff were super friendly and took a moment to chat with us as we loved up with Louis. The pricing here seemed comparable to other stores.

TLDR: After years of loyal regular large orders, staff rudely dismissed my accessibility issue,…read morewere rude about me spending a lot at their store, and pushed me to stop shopping here altogether. I've been regularly shopping here for years with very large orders. This year I usually placed the orders online, but then I noticed an issue where some cans are only available to be purchased only "by the case" and not as singles, even though they actually were available as singles in the store. I politely explained the issue and started ordering through the phone to get around it. Then one day, over the phone, a cashier who I'm familiar with was extremely rude to me and told me that no one else is having that online issue. (I was shopping there for so long and didn't realize the issue until a couple of years, so I'm sure others have just been assuming things are out of stock, when in reality they are not.) I tried to explain to him what the issue was, but before I could even start he cut me off while I was speaking and said he would take my order and when we were done just hung up abruptly. I had always felt that staff were friendly before, but the unwillingness to address or even try to understand this issue and on top of that be rude to me unprompted was just so hurtful. It honestly hurts so much after being such a big supporter of them for years There is an element of ableism to this story too. As they know, the reason I only do online orders and have a friend pick them up is because I'm disabled. Their unwillingness to try to understand or address the issue I brought up is an issue of accessibility. This weighs so heavy on me. I would have been fine if they had told me they were looking in to it, and can't fix this issue right now, but just to call them. But with the rudeness on this call, the cashier made it clear that they didn't want me to make call orders. This effectively means I have to stop shopping at the store. Also, the three different cashiers I spoke to on the phone over the months I was phone ordering were aware of the website issue I brought up, so to ignore it was clearly a Howl team decision, not just a matter of one cashier being rude to me. But I did have many positive experiences here, which is why I was so loyal. Back when I used to go in person, the staff used to help me bring my order to the car and pack stuff in my car because I was not able to carry things. Everyone was so friendly to me. I also appreciated how they encouraged masking throughout the pandemic. I used to love going in to this store! I appreciated their selections and it made me happy. I would like to add that there was another uncomfortable experience I had at the store which I ignored since it wasn't that hurtful, but it's worth mentioning in this review. As I said, I place very large orders, because I have three cats that only eat wet food, and this was the only place I got their food from. One of the cashiers (different person than above) started routinely making comments to me about how much money I was spending on cat food. It wasn't just once or twice, he made these comments on the order of ten times. Then, one day my dad was in town and came into the store to pick up the order I had placed online. This cashier made comments to my dad about how much money I was spending on cat food. My dad then gave me a lot of trouble over it I just found those comments to be so inappropriate. Also they seemed to imply me spending money at their store was a bad or shameful thing. I've only ever been friendly to them! I've never been rude or to my knowledge done anything to be a bad customer. I have stopped shopping here. It doesn't really seem like I had a choice. They seem to not want my business for whatever reason. And what was once an accessible store to me is no longer. I think that hurts more than a store being inaccessible right off the bat, because I supported them heavily for so long and they knew me. So much for supporting small businesses. I never did any price comparisons before because I truly wanted to support them and not Amazon. But I found out that the cans I was ordering are cheaper elsewhere. I guess the Universe just wanted me to save some money. I hope they fix these issues. I won't be recommending Howl to anyone anymore. Thank you to Howl for all of the cat provisions throughout the years, and goodbye

If you're on the fence about visiting this small business, just go. Unlike some small businesses,…read moreMutt Mart offers reasonable prices, if not better than the big stores. We were there today because we adopted a dog from MAS Rescue and MM allows them to use their store as a meet and greet location. The owner was extremely nice!! We were able to get a dog tag printed on the spot before we left, along with some other goodies. There is also an upstairs sales floor. Parking is available behind the store if you turn on Hampnett Ave. You can either enter the store through the back or walk around the block to the front entrance (we did this due to the rain and mud). I highly recommend this pet store!

OK....this place is small! However what it lacks in size, it makes up for in customer service,…read moreand obvious support of the local rescues. This is a local neighborhood store, where the staff know a lot of the customers by first name. When was the last time THAT happened when you bought dog food. The local vibe is whata makes this place special. There is a patio area out back, and a porch out front.....just in case you want to relax a bit. Welll worth the trip!! I loved the pitty rescue support!!! Pibbles....are SOOOOO scary......lol (not).

Wow, just wow. I just changed groomers after many years with the same gal. I was searching for…read moregroomers near me, and JES Grooming popped up. I decided to make an appointment. Going with a new groomer can be iffy, especially if you're nervous about how you want your dog(s) to appear. Dropped my Collies off today at 1:45 and they were done a bit before 4:00. My Collie boy has massive amounts of hair, and my female does not. Jo did everything I asked her to, and I was very impressed with her work and her professionalism. She even cleaned out my boy's ears. Huh...maybe that's why he isn't paying attention. LOL I am definitely going back. I don't normally leave reviews, but I had to in this instance. Thanks again, Jo, for good service.

Great service. Does exactly what you ask. Cheaper than groomers in the area and faster.read more

It's rarely crowded and pets are welcome too. Customer service is friendly. If you keep 12 barcodes…read morefor Fromme, you'll earn a free bag. Check out the bulk treats which are grain-free $5.99/lb. There's plenty of parking and it's attached to their veterinary, boarding, and grooming services.

I highly recommend, they are always able to fit us in when we find out with little advanced notice…read morethat we need dog walkers. Their rates are lower than others I've found in the area. I so appreciate the text photo updates of my dogs out on their walks or playing in the yard.

Best pet service ever. They take amazing care of our special need pups and are wonderfulread more