Love this place. They are super nice and accommodating. They give me the time I need to wash and dry my dog unlike other places . Very large verity of pet items. read more

Our 7 month old golden retriever mix got a bath for the first time here. I have to say I did like the setup. No reservations needed. They have 9 stalls. They provide everything but the shampoo. For $18 that's a great deal! The staff was nice too. read more

Pet Depot - Clean pup - Pet Training Near Me - Timonium, Maryland

Great spot to take your dog swimming to get a good exercise. We have been taking our dog here to swim in the pool for two years. The staff is friendly and the facility is easy to navigate through. There are toys, food, and pet supplies for all dogs and cats. read more

I just took my dog swimming at Pet Depot. The employee helped us put the life jacket on . He was amazing guiding her around the pool while on lead. My girl is high anxiety and it was her first time . The guys that work here are amazing. Pet Depot also carries Zignatures brand food for my girl. My girl has food allergies and only eats Salmon and Whitefish. They also carry the salmon training treats we use . I highly recommend ! read more

Pet Depot - Athenas first swim ! - Pet Training Near Me - Timonium, Maryland

I took my dog for a swim today. Andrew made it a great experience for us. Place was immaculate. Able to bathe my dog afterwards. Highly recommend read more

Great, high-quality store for pet supplies. They have top food and treats and supplies and competitive prices. They also have helpful staff and that isn't as easy to find these days, especially in the big box stores, which this is not. They even have a large hydrotherapy pool for dogs (people aren't allowed). Been here a few times when I left something of my dogs at home while visiting family. If I lived locally this would be my regular go-to pet store. Highly recommend!! read more

This pet store is absolutely one of the best places to take your pet shopping. Every single person who works there is knowledgeable and nice and kind. I highly recommend going! And, they have the best self washing doggie stations. read more

Your staff is awesome and very knowledgeable about the products. They know the store layout also. That is very important to me.​ I pass many pet stors to get here and would change nothing. Your location is worth the drive. Thank you read more

L-O-V-E. I've got 3 big dogs, and sometimes it's really difficult to wear them out. Enter Pet Depot. My pups love the pool here. Even the one who doesn't like to swim much, loves to do laps around the pool. 15min doesn't sound like much, but if your do it right, your dog will be TOAST when you're done. Add on a dog wash and I guarantee you'll be taking home a fresh & clean, sleeping dog. The staff is young and can be a little distracted (they're teenagers, not customer service professionals) but if you talk to them, they will help you out with whatever you need. I should also mention, all 3 of my dogs have orthopedic issues. 1 previously shattered leg that has left deficits, 1 with hip dysplagia, and 1 with Panosteitis. Swimming does wonders for their range of movement and their comfort. If you have a dog suffering from aches and pains, water therapy might be just what the doctor ordered! read more

Pet Depot - Pet Training Near Me - Timonium, Maryland

I took my sisters 8 month old Pit-Bull for her first swimming session. It was ADORABLE. A D O R A B L E. The young guy who helped us was very sweet, knowledgeable and made me feel comfortable putting her in his hands for her swimming lesson. After rinse & dry we walked around the store. Prices are decent and they have everything you could ever need. Also, I had reservations about using a public "dog" pool but it was really clean and the pool seemed very nice! read more

THE place to go for your pet needs. The staff is so knowledgeable, and is always looking to help. While we haven't been to the doggy swimming pool yet, we can't wait to go! read more

Perfect place for your pet needs! Even if he's a horse in Lab clothing! He loves getting his baths here! Thanks for your idea and store! read more

Pet Depot - Pet Training Near Me - Timonium, Maryland

Can I just say my dogs know the words Pet Depot. Their favorite place! The staff is absolutely the best. Friendly and always attentive. They also have great products if you get the chance to look around. The way the pool set up is fantastic. You get 20 minutes for $20 the pool all to yourself with a staff member making sure your pups are good to go. In the summer time on Friday's they have happy hour specials of $5 swims. Who could beat that! Kudos Pet Depot and I am sure see you soon! read more

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I never even knew this place was here until a friend of mine recommended I check it out for higher quality food for my cat (she's itchy, and always hungry, so I was looking to switch to something better). I drove up to Timonium to check it out on a weeknight; it's a really neat little place. Much bigger on the inside than it is on the outside. They have a hydrotherapy pool for your dog. That's pretty effin' awesome, if you ask me. It makes me want a dog. Well, want a dog more, anyway. Several people brough their dogs in while I was wandering around the store checking out the selection. But alas, no one went swimming. I think I'll have to go up at a busier time, because I'd really love to see that. They also have a self-serve dog washing area. Staff was very friendly; I didn't really have any questions, so I didn't get a read on their expertise. I did, however, talk to the one gentleman behind the counter about cats for about fifteen minutes after I made my purchase. Almost too long. Great store; definitely recommend it if you're looking for food and treats and whatnot but want something higher quality (at least food-wise) than what you find in a regular pet store. read more

Been here a few times. Mainly to wash dog in doggie wash. THE GOOD... -doggie wash -good amount of healthier pet foods, along with other supplies -has a pool for dogs -easy to park THE BAD... -use of pool is a bit expensive (you can get the bath and wash for 28 I think...still kinda pricey) -the employees that work there should be more customer centric Overall Pet Depot is the only spot I know of with an indoor doggie wash. Mom's Organic Market also has healthier pet food options...Some less, some more expensive than Pet Depot. If you care what you feed your pets or need to wash your pooch than consider Pet Depot. read more

I like Pet Depot a lot. The staff is attentive and helpful. In response to other reviewers, I've never seen an employee there using a cell phone. They greet you and will answer any qurations. When I go in to bathe my dog, I always think that $16 seems a little steep for DIY. Then, when I'm done, I look at the massive amount of plumbing-clogging wet dog hair we're leaving behind, and $16 suddenly seems like a great bargain. read more

What a phenomenal place for a dog (and other maybe other pets). Immediately greeted by staff directing me where to go with my questions. I had time to kill and my funky smelling dog in tow so I wanted to give her a bath. I came in, paid $16 to use the facilities and they offered to loan me some shampoo. The wash bins have a ramp for your animal, two collars, a hose with both hot and cold water, and a blow dryer. They also have an apron, towels and paper towels. What else do you really need. I washed my pooch and she came out smelling great. Then... we take a tour of the building to check out prices. I personally think these places are all too expensive for me (except food) b/c my dog will tear up the toys anyway. Well you run right into a big dog pool where you can have your pooch swim around with other pups! How great is that??? Please build in Washington, DC!!! read more

There's a good chance you'll drive right by the Pet Depot and not give it a second look. But behind the tiny store front in a massive warehouse building is the best variety of natural and holistic cat/dog food as well as a hydrotherapy pool and self service pet wash for your dogs. We went in there knowing we wanted to switch our dog's food but didn't have a specific brand in mind. The really helpful and knowledgeable staff took the time to talk with us about our dog and even our budget. From there, they suggested three types for us to consider and even gave an additional free sample bag of our selection since we were first time customers. We had a great experience and will be coming back to the Pet Depot from here on out. read more

Manager Jack saved my dogs life. My dog is a 14 yr old diabetic black lab and we took him swimming for his birthday. His blood sugar dipped too low while in the water and we had to reach in and drag him out. He became unresponsive and his tongue started to turn blue. I ran to the front and asked for help. Jack gave me treats first but the dog wouldn't eat. Jack quickly googled and ran a honey stick back to us. He literally saved my dogs life. I was in crisis mode and kept asking for syrup, which they don't have (obviously). When we gave the honey to my dog it took about 30 seconds for him to start responding. After another minute he was accepting treats. Jack stayed with us and talked us through it. Trevor came back to check on us to see if we needed anything while Jack was with us. These guys really care. He asked about the dog, how old, etc. In hindsight I think Jack was trying to keep us calm and it worked. We will always go to Pet Depot for anything we need. Our next dog (hopefully many years away) will be named Jack. read more

My dog and I were visiting from out of town and he had such a good time visiting MD that he got a bit dirty. I wanted to get him a bath as he is a service animal and would be traveling back to our home by plane and he was kind of smelly. I looked on the website and it said they were open until 5pm and they had self serve dog wash. When we arrived at 4:30 the staff had already sprayed the tubs with cleaning chemicals. The staff were very friendly and provided my dog with a treat to take with us. It would be beneficial to state what time the tubs close on the website or in the store. The sign at the self wash in the store says they are open until 5pm read more

This store is unbelievable! They have a huge selection of premium foods and toys that I have not been able to find at other store. You can tell they take pride in this store, as the staff is extremely knowledgable, friendly, and it's always extremely clean. They also had self-serve dog washing stations and a pool in the back (which I've never seen before for dogs)! I'd highly recommend checking this place out-not like any other store that I've been to! You won't be disappointed. read more

This is a 5 Paw Review!! My girl literally drags me to the pool. Everyone is so nice and professional. She's an English Lab-they live for water. It is wonderful to see her excitement. Great bonding. read more

Amazing staff and great prices and selection of the best treats and food. They are always willing to help. If you try a product and dog won't ear it, easy return. Highly recommend! read more

They do have a large inventory and selection compared to most "boutique" pet stores, but every time I have been there the staff has been less than helpful and seem preoccupied with thier phones or something else. I will drive further (and pay more) to go to Howl next time. read more

Just tried out their self-serve dog wash for the first time. We live in Catonsville, but it was easy to get to (and find) off of 695. My 2yo golden retriever is probably the most anxious golden ever, but she was immediately right a home in the store. The setting is a lot more homey than the big box pet stores, and the staff members love animals and are invested in making them as comfortable as possible. The staff helped me move her into the sink, since she didn't trust the ramp. They provided an apron, shampoo, and towels. We even tried out the dog dryer- a first for her, since she's scared of the hair dryer. Now I know how they make the goldens at Westminster so fluffy! The store has a great selection of foods, toys, and beds, including a weigh your own dog cookie "bar", like the loose grains section of Whole Foods. Athena's looking smart in her newest collar, and she hasn't put down her squeaky toy since we got home yesterday. Definitely coming back. read more

Not a great location for me as a Catonsville resident, but my aging golden retriever loved to swim here when he was alive. They make all dogs wear life preservers, which was new for him, but I ended up buying one on the spot since it seemed to make a big difference for his mobility. After swimming, I gave him a bath there, which was no good for us. I left sopping wet and dirty, and Gonz didn't like the water sprayer and leaped out of the tub injuring himself when he fell down on his back. Lesson learned--we'll stick to outdoor showers and occasional stinkiness! :) Don't forget to bring lots of extra towels and shampoo and stuff. read more

The only place I was able to find grain free Instinct in the area...they have really good quality food and products and the people who work there are incredibly nice and helpful...they gave me great advice on what kind of food to give my cats and were very attentive and friendly. read more

Pet depot has a great selection of natural foods, treats and tons of supplies for dogs. They also have a lot of self serve dog wash stalls which is what I go there for usually. I like washing my dog myself. I like their facilities, I just wish the blow dryers were more powerful to quickly dry long hair dogs. read more

I have been here a few times and the staff has always been pleasant, knowledgeable and helpful. We have a smaller Mastif, 145 lbs and gave him a bath there and he fit very well. Overall a great experience. read more

Best variety of quality dog food. They sell everything you could need. The two gentleman working yesterday were above and beyond courteous and helpful. We got to watch a dog go swimming for the first time. We're definitely coming back. read more

The staff is very knowledgeable and kind. I am a new dog owner and they helped answer all of my questions and helped put my mind at ease. I'll definitely be frequenting this store! read more

This place is wonderful. I took my dog for swim therapy and the staff was awesome. Very patient, new what they were doing. Same wonderful customer service at the counter. Highly recommend this place for great customer service alone. Products are great. Swim therapy pool for dogs is great. Five stars! read more

I went here for a food recommendation for my standard poodle puppy, who would not go near the food we had for her, which was a Fromm puppy food. The guy who helped me made some great suggestions, and together we settled on one we both thought would be great. Fortunately, she loved it, but even if she hadn't he said they would take it back for any reason at all. The customer service combined with the selection and knowledgeable staff make it impossible to not shop here. read more

As Neale O. said, the store has a great selection but the staff is not great. They tend to seem preoccupied or inconvenienced by questions or inquiries. I shopped at Howl for years until I moved to the county, and today I drove back there. Not only did the staff at Howl remember me after a three year absence, they were friendly, helpful, and to top it all off, their prices were$5-$15 less than Pet Depot! I'll never shop at Pet Depot again, the ten minute drive to Howl is worth every penny and minute in the car!!! (And Howl carries the entire line of Instinct!) Also note, all the positive reviews of Pet Depot here and elsewhere are years old. They might have been good once, but they are bad now. read more

I used to take my dog here for swimming despite the swim sessions costs of 20$ for 15 minutes in a small indoor pool. it's a bit much but I always paid it since they'd let you blow dry the dog for free after your swim. I recently took two dogs for the swim session. turns out if you bring a second dog. your 15 minutes of swimming in THE VERY SAME POOL FOR THE VERY SAME AMOUNT OF TIME Becomes 30 dollars. that's A 50% increase in cost with no additional overhead to justify it. and now they're charging to dry my pup after the swim. I'd spent hundreds there on equipment and supplies. Now I'm done. Also they push all these unresearched foods. pity. read more

Love, love Pet Depot! Great service, fun place to take your pooch for a swim. Pool is clean, the self dog wash is easy on a sore back, and their food and other inventory is tops. read more

Terrific store! I go there to buy premium cat food and also gifts for my clients (I'm a pet sitter). The staff are friendly and always willing and able to answer questions. They have a wonderful bakery section with fresh baked dog treats that make excellent gifts. Most visits I take a few minutes to check out the pool. The pups and their owners seem to always be having a great time there. read more

Pet Depot is the best pet store ever for knowledgeable staff helping with dog food choices. Our new Westie puppy (now 1.5 yrs) had digestion issues and likely has IBD. I wanted to find a kibble that would work for him. Starting with the owner Dan, I was allowed to buy different kibbles and return partially used bags if they didn't work well for my dog. Al also has helped me on many occasions. I was focusing on grain free and I must have tried 10 or 12 foods. They were always patient about returns and trying something new. The last time I went in and talked to Al about still having issues, he suggested that maybe I was over-thinking the grain free thing. He suggested trying California Natural Lamb and Rice with 4 main ingredients. I can't believe how well our dog is doing on this new food, and I truly credit the patience, knowledge, and willingness of Pet Depot and their staff to help customers with their precious dogs. Many many thanks for all the help- I will go nowhere else!! read more