I thought this was a good vet for my 7 month old puppy however I was deceived. This was my second…read moretime at this facility. After waiting over 40 minutes for my scheduled appointment I left very angered and disappointed. My puppy which was there 30 days ago received a booster vaccine which I was aware of. However when it was time for payment I was hit with unexpected charges which were not explained to me. They advised me that my puppy would be charged for a wellness exam every time she came which was surprising to me because she was just there for a full exam. I complained however that did nothing. They just wanted my money. Before I even went into the exam room a dog that was sick urinated from the cage into the floor from being sick. The owners advised the people up front of what had happened. They stated someone would clean it up but after a 40 minute wait I watched the urine dry to the floor. No one cleaned anything. My mother in law referred me to this clinic, however after what I saw I made the choice to never return here again. Highly disappointed!

Amazing team of vets and the supporting staff are awesome!! Have been using Mountainside for 30…read moreyears!!

Unable to help us euthanize our dying cat even though he was a patient at Main St. They refused to…read morehelp us.

I have used them for 17 years but now need to find a provider with more workable hours. With the…read morelast appointment at 5:00 and no Saturdays I can't make an appointment that doesn't cost me a half days wages ( I have to take leave hours by the half day) so my dogs care has had to fall off. Since COVID I have not seen the same Dr twice. Used to really like Dr Han and she was wonderful with my previous dog that had some serious health issues but again, I can't make an appointment I can afford to go to. Sad that it has come to this as the location of the clinic is hard to beat as my dog and I used to walk to her apartments.

everyone who handled my little cat was caring, gentle, kind, friendly and understanding…read more you handled my sheba with loving care. and thanks for taking her out then back in the car for me. we appreciate you all: doc, sara, katie, mary & cole, (if i left someone out, i'm sorry). thank you. thank you. thank you.

Every time I come to this vet- I leave feeling supported and relieved…read more I've had to bring a cat in to have her tooth removed and I brought Brak in for an ear infection. They explain prices upfront (they can't over the phone but will email an estimate) They are kind and super smart and loving. They spend time explaining options and I can tell they love what they do!

Wow! What a great vet! Super caring staff; they ask questions and wait for responses from the pet…read moreowners, and I can't say enough about my first visit with them. As a matter of fact, after that first visit, which was so incredibly comprehensive and very surprising compared to other vets I have been to in the area, I will be seeing them for all of my pets' care for the remainder of their lives. I was also able to get in quickly, even though this was my first visit and I'm not an established patient yet. Emily, Darian, and Dr Morgan were super helpful and caring, and I loved the environment. Plus, it is super close to home for me. We will be back for follow-up visits soon. or follow-up

The Doctors here are fantastic. I was referred to this practice by my mom-in-law who is a dog…read morebreeder, Balt County Kennel Club and AKC member. (She knows every Vet practice within 30 miles). Our little kitty has been in their care for 5 years. I wouldn't go anywhere else. They've been affordable and provide great advice and care.

Dr. Bonnie is a very wonderful, knowledgeable kind vet. When my 7 year old black lab was diagnosed…read morewith lung cancer, she was there every step of the way. We finally had to have Shadow put to sleep and Bonnie was so considerate of our feelings. She did not rush us to remove "Shadow" until we were ready. Our cat Grey Cloud doesn't like to go see the vet, so this works out great as Bonnie comes to our house and gives him his shots, examination and gives him a little lovin.... Our dog Lucky Blueberry is only three years old now and Dr. Bonnie has taken care of him since we got him. She is a wonderful vet and I think she should be your vet too.

Dr. Silverman and her husband have cared for our dogs over the last 10+ years. Recently our Golden…read morebecame very sick and was discovered to have cancer. Dr. Silverman replied to all my many messages and text thru this painful process. She worked with the ER vet to make sure we were well information thru the journey. She comes to our home and it's less stress for our pets. I feel blessed to have her care for our pets.

I was freaking out when I brought my dog Scarface here with lacerations deep into his skin. Mr. Dr…read more Man, I forgot his name but he's a really nice guy and took great care of my dog. The price is also worth every penny as they are not as expensive as most people charge. I'm more than happy now my Doggo has to heal. Thank you, doctor and thank you staff.

If you're looking for a reputable, kind, and trusted vet to care for your pets, look no further!…read more Both doctors at this practice are superb veterinarians and all the vet techs and reception staff are helpful and pleasant. Dr. Crowl specializes in the surgeries and Dr. Taylor does the rest, both handling the steady practice with ease. It's a cozy office that emphasizes the loving, home town vibe, and feeling that we're part of a family. I can honestly say my two dogs and I have never been treated better and we've been to three vets in MD and four in AZ. I'm able to take both my dogs in at the same appointment, saving time and usually an office visit charge. I often get an appointment the same or next day and never had to wait longer than four days to be seen, including days the clinic is closed! My fur babies have had immunizations, routine care, seizure medication maintenance, small growth removals, pathology, blood work, and even medical treatment after car accident injuries saving me at least $3,000 from what the pet ER wanted to charge. The shampoos and meds they sell are reasonably priced. The doctors accommodated filling obscure seizure meds from a out of state prescription, with no questions asked, no unnecessary tests or up charging. They tell me exactly what's going on and why they picked a particular treatment over another one, and are open to hearing my perspective on my pet's care. They understand what my pet's are experiencing even when I (nor my dogs!) can describe it well. They follow appropriate COVID practices too! I really can't say much more other than-- this is the vet you've been looking for!!

We have been a patient of Dr. Hawkins for YEARS now. We adopted a 2 year old cat which was in an…read moreabusive home and we couldn't leave the house with the cat without him hyperventilating to the point of breathing issues. A friend of mine recommended Dr. Hawkins and we've been in love with her since. She is knowledgeable , calm, and has an excellent bedside manner. She extended the life of our cat to the ripe old age of 16 before just recently succumbing to cancer. I will always have a special place in my heart for Dr. Hawkins

Dr. Hawkins is the most kind and intelligent veterinarian in the state or maybe even the country…read more She believes in caring for your pet, only. The bottom line for her is that your pet is healed. You can trust Dr Hawkins and her staff. Especially when you are nervous and worried about your pet's health. Call and leave a message. She will call you back.

So this was my first time visiting this vet. I just got a new fur-baby. The visit and staff were…read moreVERY nice. However, the level of care and attentiveness was deplorable. I had to ask questions of the doctor, which he answered. But he answered each question without looking at the animal?! When one of the issues that he made seem so simple and unimportant got worse (2-days later), it was VERY hard to speak with the doctor. When I finally got a call back, I was asked to bring my pet in for another exam...DUDE, we were just there!! Why didn't you take the time to check it out then? I will own a small portion as I should have pushed the issue. But when you (as the resident expert) acts like it's no big deal, I believe you and found comfort in your prognosis. I don't have time to come back for you to address an issue that you opted to brush off. I was advised that a medication for another issue for my pet was available. I tried to call to see how much it would be. I was put on hold for 10-minute. I called back and was put on hold without the person so much as saying hello (4-minute). I hung up and called back and was put on hold again (5-minute)...ok you MUST be super busy. I'll just swing by. I go to the office to pick up medication. I see a "tech" take a dog outside. The dog poops. The tech and the dog came back inside and left the poop outside?!?!? How in the world do you work for a vet and leave poop outside?!?? No thanks, My pet and I deserve better!! Lesson learned, Yelp-nation warned me and I should have listened!

The absolute BEST vet in the area. I have a nervous, busy, reactive dog and a small, laid-back,…read moresenior dog both of whom have received stellar care from Dr. Benson and his outstanding staff. I also have two cats that receive their routine care from Advanced Vet... Everyone is very positive, kind, professional, skilled and thorough. They really go out of their way for their clients, and they go that extra mile to make sure that my animals are comfortable, healthy and safe... I will never go anywhere else for as long as Advanced Veterinary Complex is around.

I have been taking animals to this practice for over 15 years and have been very satisfied with the…read morecare the animals received. Prices are very reasonable, Dr. Benson's surgical skills are outstanding, and every vet at the practice actually listens to what you have to say about your pet's symptoms and behavior. The reception staff are helpful and understanding of the stress worried pet owners are experiencing. There is a separate entrance and waiting area for cats, which certainly helps feline stress levels. I am aware that the practice works with rescue groups, particularly greyhounds. Dr. Benson is licensed by the USDA, and can prepare pets for export or international travel.

Yesterday my girlfriend found a badly wounded kitten in the same shopping center as this vet…read more Couldn't walk, was dragging it's back legs and very scared. She went to them for help and was told they don't take strays and would not help unless she assumed all financial responsibility. Blatant lack of caring and compassion. Don't take your animals here. Turns out the kitten had a fractured pelvis and a broken leg. The vet down the street took him in and is treating him. Oh, make that minus 1 star.