1. 24 Hour Veterinary Complex

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Reisterstown, MD

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24 Hour Veterinary Complex

3.0 (2 reviews)

Services - 24 Hour Veterinary Complex

Pet physical or wellness exam

Pet vaccinations

Pet sitting

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8 years ago

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Advanced Veterinary Complex - What kind of DC-esque sign is this? Why was I not informed of this change when I dropped my dog off?

Advanced Veterinary Complex

(49 reviews)

My cat's name was Number 2, a white long hair Persian. He was the sweetest cat with the most gentle…read moredemeanor. He was loving with anyone who would approach him. He loved his belly rubbed and made the funniest face as we tickled him making yum yum sounds. He loved his sleeping spots, he had a basket, a fuzzy house, a pretty carrier but he loved a box we got from Costco he made his own and we could not take it away. He would love everyone who visited even animals. We had him for 9 years and 9 days. He was acting different and was not eating much. His back legs started giving up. I took him to another veterinarian at Animal Care Center in Joppa where Dr. Robert Tishman said he needed Enemas! He had 2 enemas and said he could have cancer or constipation. That dr. said the word euthanasia instead of the word enema! Dr. Tishman has no people skills and He made me cry. I wish I would never taken my cat that other vet, he was mistreated and came home in worse shape. I told my husband and he said we need to find Dr. Benson, if anyone in the world would know how to take care of an animal is him. My husband called his office, in the past Dr. Benson performed surgery to his beloved dog and also was there with him to gently tell him was no hope as he put him down. Based on the past history with Dr. Benson we did not hesitate to take Number 2 to him. Number 2 was weak and had lost so much weight. He quickly examined him and saw his xrays. He put him on an IV. He spent the night there. Dr. Benson took care of my kitten, gave us updates and kept us informed. The following day he said we could come visit with Number 2. My son and I went to see him and gave him love hoping he would recover. His white cell counts were getting higher and higher. We said goodbye to him wishing for the best. Dr. Benson gave us an update that he was put into oxygen, also made another call to my husband. Dr. Benson with his professional and expertise explained how my beloved Number 2 could not recover. The blockages the other inept veterinarian in Joppa said was constipation, there were cancerous tumors that blocked his intestines. He said he might not make it. I asked if I could come to see him. He said yes. I left work in Aberdeen and arranged to meet my husband half way so we could go together. My husband asked me to park and gave me the bad news that he had passed. I have been so sad and missing Number 2. I think of him every day. Dr. Benson offered to cremate him because of this Covid 19 virus and my extreme sadness we have not gotten the ashes this past week. I don't know what I would have done without the care of Dr. Benson and his practice. Everyone has been above and beyond with care and empathy for my kitten's condition. I cannot thank you enough for being there when we needed you.

So this was my first time visiting this vet. I just got a new fur-baby. The visit and staff were…read moreVERY nice. However, the level of care and attentiveness was deplorable. I had to ask questions of the doctor, which he answered. But he answered each question without looking at the animal?! When one of the issues that he made seem so simple and unimportant got worse (2-days later), it was VERY hard to speak with the doctor. When I finally got a call back, I was asked to bring my pet in for another exam...DUDE, we were just there!! Why didn't you take the time to check it out then? I will own a small portion as I should have pushed the issue. But when you (as the resident expert) acts like it's no big deal, I believe you and found comfort in your prognosis. I don't have time to come back for you to address an issue that you opted to brush off. I was advised that a medication for another issue for my pet was available. I tried to call to see how much it would be. I was put on hold for 10-minute. I called back and was put on hold without the person so much as saying hello (4-minute). I hung up and called back and was put on hold again (5-minute)...ok you MUST be super busy. I'll just swing by. I go to the office to pick up medication. I see a "tech" take a dog outside. The dog poops. The tech and the dog came back inside and left the poop outside?!?!? How in the world do you work for a vet and leave poop outside?!?? No thanks, My pet and I deserve better!! Lesson learned, Yelp-nation warned me and I should have listened!

24 Hour Veterinary Complex - vet - Updated October 2026

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