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    24 Hour Veterinary Complex

    3.0 (2 reviews)

    Services - 24 Hour Veterinary Complex

    Pet physical or wellness exam

    Pet vaccinations

    Pet sitting

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    7 years ago

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    Advanced Veterinary Complex - What kind of DC-esque sign is this? Why was I not informed of this change when I dropped my dog off?

    Advanced Veterinary Complex

    (49 reviews)

    So this was my first time visiting this vet. I just got a new fur-baby. The visit and staff were…read moreVERY nice. However, the level of care and attentiveness was deplorable. I had to ask questions of the doctor, which he answered. But he answered each question without looking at the animal?! When one of the issues that he made seem so simple and unimportant got worse (2-days later), it was VERY hard to speak with the doctor. When I finally got a call back, I was asked to bring my pet in for another exam...DUDE, we were just there!! Why didn't you take the time to check it out then? I will own a small portion as I should have pushed the issue. But when you (as the resident expert) acts like it's no big deal, I believe you and found comfort in your prognosis. I don't have time to come back for you to address an issue that you opted to brush off. I was advised that a medication for another issue for my pet was available. I tried to call to see how much it would be. I was put on hold for 10-minute. I called back and was put on hold without the person so much as saying hello (4-minute). I hung up and called back and was put on hold again (5-minute)...ok you MUST be super busy. I'll just swing by. I go to the office to pick up medication. I see a "tech" take a dog outside. The dog poops. The tech and the dog came back inside and left the poop outside?!?!? How in the world do you work for a vet and leave poop outside?!?? No thanks, My pet and I deserve better!! Lesson learned, Yelp-nation warned me and I should have listened!

    I boarded my dog 7/21/24. I was told the latest I could pickup on 7/28/24 was 5:30pm. When I…read morearrived on 7/28/24 at approximately 3:15pm the clinic was closed. The note taped on the front doors said as of 7/22/24 the clinic closes at 2pm. on Sundays. I received no communication from the clinic of the new hours. After knocking and calling for approx 30 minutes an employee came from the back. The employee refused to release my dog. The employee said that it was the office manager's fault for not calling with news of the new Sunday hours. This is the 4th time the clinic has changed hours without notification while my dog was in boarding. I am insulted by the lack of consideration.

    24 Hour Veterinary Complex - vet - Updated May 2026

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