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Cat Hospital At Towson

3.7 (27 reviews)
Closed 8:00 am - 6:00 pm

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Incredibly calm given her injury, thank you Dr. Smetana and team!
Neelab M.

Wonderful caring environment for our fur baby- they were able to fit us in the same day I called. Dr. Smetana was patient and thorough with her examination. That they attend to cats only relieved Winnie's overall anxiety of visiting the vet.

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3 years ago

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Jenn M.

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13 days ago

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4 months ago

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9 months ago

Very well organized, compassionate team. Cadillac, top notch experience. 10 + yrs client. Thank you.

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1 year ago

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4 years ago

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3 years ago

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Review Highlights - Cat Hospital At Towson

Cottrell and her fabulous staff and the exceptional care they gave my kitty, Abagail, in her last weeks of life.

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Towson Veterinary Hospital

Towson Veterinary Hospital

(38 reviews)

This place is terrible. Every time I pick my dogs up from boarding, they smell of urine and their…read morefur is crusted in it. You could never go back and see the boarding because you have to make an appointment and my guess it's because it stinks back there. I know they give baths before pick up, but they have to because the dogs must sit in their own urine as long as they're there. I even noticed a sign on the computer, reminding the team to give the dogs water over the summer because there had been dogs boarding without water for the weekend. I need a new vet. Expensive, horrific boarding.

Absolutely horrible customer service! Tiffany at the front desk is atrocious and rude!…read more I will start by saying I am a seasoned dog owner, I've had my dog for 12 years. My family and I moved to the Towson area from PG county earlier this year. Transferring from our previous office Union Vet in DC- whom we loved. Towson Veterinary Hospital is very convenient to our new home, and my hope was that we'd found a new home for vet care. I was incredibly wrong. Today I noticed that I was charged for a wellness visit after just having a wellness visit 3 weeks ago- this fee was assessed for booster shot administration, and apparently because it was a Saturday appt there was no way around it. The issue I have is that nobody in the office communicated this to me at the time I made the appointment. Nor did anyone tell me that I could have scheduled my dog for a tech visit on a weekday and avoid the fee. Upon calling them to communicate my concerns I was met with defensiveness and attitude from the front desk staff, Tiffany. Ultimately she gave me excuses as to why I was charged and told me it was my fault that I didn't book a tech visit. I asked for her name and the office managers name and she replied, they aren't in, the doctor is in a visit and I will have to wait for a call back- and she hung up the phone! I promptly called the office back and spoke with Rachel, a very kind member of the front desk staff, who has excellent customer service skills. She was very transparent about the issue and has assisted me with sorting things out. She will put me in contact with the office manager early next week and the expectation is that I will receive a refund for the wellness visit- that my dog didn't need- on Monday. Despite Rachel's efforts, I've requested my dogs records and I will not be returning to this office for future care. As a new member of the Towson community, I can confidently say I've had wonderful experiences thus far. This has been an exception to that and I can only advise that pet owners in the area AVOID!!!

Cat Hospital At Towson - vet - Updated May 2026

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