The more I think about this and the more people I speak to about it, the stronger I am in my…read moreconviction that our vulnerability was preyed upon monetarily by this company. Our cat was in desperate need of euthanasia and it happened abruptly - I phoned around that day and this was a vet who could come that same day. His fee quoted was $395 (I was ok with that) and an additional $295 as a new patient! Yes - a new patient who was going to be dead within hours of procuring the service. I'm scratching my head over this and cannot reconcile the - well, the unethical behavior -- The vet was kind and very professional - But this monetary component has left me with a very sour outlook. (I haven't even mentioned that I was told he would arrive at 6:30 --- was then phoned at 6 to confirm that he was on his way -- only to wait another 90 minutes (the location is 25 minutes from my home)). Save for this shady handling of fees, I would readily have considered using this vet in the future as it is closer to my home --- but not now. If I hadn't been so desperate to help my cat, I would have chosen another route.

We take our dog weekly for laser treatments to Loving Pet Care. We also take our cats on an "as…read moreneeded" basis. Dr. Bishop is very knowledgeable and personable. When he is available, he checks in on our dog to see how he is doing. The treatment itself is administered, most of the time, by the technician who runs the desk. She does it all (at least on Saturdays). She checks people out, schedules appointments, gives laser treatments and clips nails. Every once in a while this can cause delays, like that one week where the lady was giving her pet's life story and running through her entire month schedule while trying to set up a follow up appointment. The line got three deep that time. That was an exception. The majority of the time we are in and out with our scheduled appointment. Overall, prices are reasonable and Dr. Bishop and his staff are personable and total animal people. That's exactly what I want from a veterinarian.

Amazing, knowledgeable, caring staff and top notch doctor! Accommodating,, understanding, and cost…read moreeffective. BEST VET IN BALTIMORE AREA! Exactly want I want in a veterinary hospital.

My cat, Ruth had lost two fangs. We found Hillendale after a bad experience with another area vet…read more We had been told that no one could look into a cat's mouth without them being put to sleep with general anesthesia. We'd been told she'd need up to 4 extractions for regressing teeth and a dental cleaning. Dr. Ramappa proved this wrong. He petted Ruth for a good while to put her at ease. When she was calm, he gently pulled on some fur on her chin. She let him look all the way to her back molars. With pet breaks, he was in her mouth for a good few minutes, long enough to see all her teeth. Turns out there were no regressions. The lost teeth had healed fine. There was just a bit of tartar on her back molars that could be addressed with finger brushes. The entire appointment was $75. She needs 2 vaccinations in April and those will cost $180. Dr. Ramappa clearly loves his job. He clearly puts pets at ease and knows how to work with them. Ruth tends to be skittish around new people. So for her to let Dr. Ramappa pet her and poke around her mouth is nothing short of amazing. If you are in the market for a new cat or dog vet, check out Hillendale. Kind staff. Warm, experienced vet. Good prices.

Dr. Chrest is awesome. She has taken care of our three dogs June, Rita, and Lucy for years. She is…read moretruly compassionate and a brilliant doctor. She diagnosed June with lymphoma a few years ago and I am forever grateful. June has passed her 2 year diagnosis thanks to Dr. Chrest's early diagnosis and referral to oncology. I work in the medical field and I know how stressful it is to see patients back to back, along with the charting and phone calls. Dr. Chrest and her staff never seem as though they are rushing through the exam. The staff is very astute and follow up with phone calls. Pups and I absolutely love her and I hope she never retires!

How many Vets come out to car and show you films from X-rays taken on their phone. I cannot…read morecomplain at all with any care received here over last ten years! Amazing doctor with an amazing staff! That's why they rate five stars

I am a volunteer and fostered a sweet pup named Cinnamon (Cinny) and she couldn't have been a…read morebetter Tara's House role model. Manners galore. If I asked her to sit, roll over, down, or wait she did it all. Honestly, if I didn't have a cat that would eat her alive, I would have foster failed her. As far as the rescue itself, you can't ask for a more supportive team. They provide everything you could possibly need. The only thing a foster needs to provide is direction and love, which I had in spades. Foster for them and you'll find out for yourself.

I have adopted five dogs from Tara's House between the years of 2009-2022. This is an all…read morevolunteer organization in which the volunteers are knowledgeable, professional and supportive. Their dogs are well cared for by a team of foster parents and when adopted, the dogs come to the new family spay/neutered and up-to-date with vaccinations. The adoption process was easy and was a good experience.

This is a great place for dog check-ups, though it can get expensive. The doctor's check-up fee is…read morearound $65. Appointments can take up to two weeks of waiting. For emergency check-ups, there is an additional fee. The doctors are all very nice, and the technicians are friendly. My dog doesn't like going to the doctor (just like humans), but we go when we need to.

All over, it is good. Receptionists, vet nurses, and…read moredoctors are good. And nurses and doctors listen to us and easy atmosphere to ask as many questions as we want to. But it used to open on Sat. Now it closes on Sat. and Sun., which is very inconvenient and pain. Because before going to work, leaving the office (company) earlier to take our pets to the hospital. If we have to drop by the hospital or commute there often, we cannot take hours/days off from work at some point anymore. I (we) do wish they will go back to their original open hours, opening Saturday, please.

Truthfully wish I could give zero stars. Ruxton and Dr. Zimmerman started out as a great vet for us…read more- 4 cats that were semi healthy. Dr. Z and the vet techs are very nice, but the actual practice is not equipped to handle the volume or provide a good communication experience. The front desk staff are not helpful, and do not follow-up with you, even when your pet is due for a visit or immunizations. Ruxton is not a good place to establish your animals, and they do not care about your pets in the way that other vets can (and should!). From struggling to get an emergency appointment (that they don't hold, no matter what they tell you) to waiting 5 weeks for an appointment (when you're already established) to threatening calls from their new Practice Manager, Christy, when I expressed my disappointment, Ruxton has embarrassed themselves over and over. We had high hopes for Ruxton after being a customer for almost two years, but were gravely disappointed within the last few months. If you value your pets health, (and your sanity!), I would strongly encourage you to not take your animals to Ruxton.

Great people who care about your pets and don't overcharge or pressure you into unnecessary…read moretreatments.

This place is a joke! I have been trying for 2 years to get an appointment, and told every time…read morethey are not accepting new patient. RIDICULOUS!

Absolutely fantastic vet. They care about your pet. The care is excellent and the prices are very…read morereasonable. I highly recommend this place, but they are brutally honest. If you want to do something that is not in the the best interest of your pet, they will be blunt, and some people do not like being told hard truths.

I chose this Animal health provider when momo was diagnosed with diabetes. We started at Falls road…read moreAnimal Hospital but the prices proved too steep. Then our little momo started to have allergies. It was very frightening and the staff and doctors have been wonderful to us. Unfortunately, we don't have pet insurance so $100 for a few allergy pills to prevent him from scratching his face and biting his paws until he bleeds is what it is. We have always felt MOMO is in good hands here-the doctors have every resource available and seem to be informed of current research. Fortunately, the billing department will consult with you prior to major things (like an overnight stay) so you have an idea of what you're getting into. I could probably find a vet for a little less money but we are very happy and we know to expect the best possible care for our pet and support for us as pawrents.

A very smooth operation with kind knowledge staff. The…read morelocation is perfect for Baltimore dwellers

CHAT has been a blessing to me and our two cats Violet & Mary. The CHAT team has been very caring…read moreand professional and lovely. Dr. Martin is awesome! She is extremely knowledgeable, smart and kind. She knows cats! My Bombay, Violet is having some potentially serious issues and the team has been extremely caring and attentive to her case. Mary, my Siberian, had some very tough matting last Spring and needed grooming. Karen did an unbelievably beautiful job gently combing through her long thick hair and avoiding having to shave her. When I moved back to Baltimore after many years, we were so happy to find that CHAT was still in business as my Mom always had very good experiences at CHAT over 25 years ago. All the folks at CHAT LOVE CATS & KNOW CATS! Mel, Jess, Jen and the entire team staff are patient, caring and very efficient! I highly recommend them. Stacy - Mary & Violet

A negging veterinary office. While they present as a kind of boutique, upscale cat hospital, their…read moreplaybook seems to be to criticize your pet parenting to the point you're wondering if they're going to call CPS on you. Then they upsell on unnecessary tests and services. I had to negotiate several hundred dollars of unnecessary costs out of what should've been an urgent care visit for a sick cat.