Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

They are BMW and Mercedes specialists, and are very knowledgeable and trustworthy. If you have an…read moreolder BMW that you want to keep running great, J&F is fantastic

Tried to get an estimate but I got some guy that started TELLING ME he would NOT tell me anything…read moreuntil they thoroughly inspected the car. (laugh). total moron that thinks the customers need him more than he needs customers. said they were booked for weeks and got an attitude. FORGET even calling this place !!! Do yourself and go somewhere else like I did, unless you want someone TELLING you what to do to get your car worked on.

This is the only place in Bowie I get my truck serviced. They're honest, quick, and fair.read more

Nice local business and quick service. I came in for brakes and brake pads/calipers and the cost…read morewas reasonable, the fix was professional and they take pride in their work. After so many subpar experiences with my old dealership it was a breath of fresh air to find real mechanics. They don't have much of an online presence but they do more than just transmissions. If you're local to old town and need a mechanic, I highly recommend.

Words cannot describe how grateful I am for this shop and Dennis!…read moreas transparent as a mechanic can get and then some, his team helped with some tech issues caused by factory faulty tubing from my sunroof that let water collect in my car. day later i hit a hard pothole and Im on my way to the shop now to pick it up. I am not the best at maintaining my car, one of the reasons i was a bit shameful going in for help but Dennis made the process so comfortable and explained every bit of what they did that I can't see myself going anywhere else. i cannot recommend them enough for people like me and for all the work they do at wayy more reasonable prices compared to dealerships, eternally grateful and this place has now become my GO TO!!

Dennis had been taking care of our BMW's for years! The kids were 5 and 8! Kids are now adults (22…read moreand 25) and taking THEIR cars! Brakes, transmissions and engines have all been serviced there! Reliable, professional and reasonably priced service has kept us loyal customers!

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

I had an unpleasant incident with Jorge as he broke my bolt for oil pan and has been taking my car…read moreon his errands. I no take my car to him and DO NOT recommend him!!!

After going to the dealership and not getting an accurate assessment of what might be wrong with my…read morecar's AC, I reached out to Jhingo, who was referred by a close friend. We talked on the phone first, where he was attentive to my concerns in trying to pre-diagnose the issue beforehand. After talking with him, I felt comfortable proceeding with him doing the work because he seemed honest, fair and transparent. After taking my car, I get a call back the next day with a full diagnostic reportof what was wrong and why. He assured me the work would be completed and he kept to the schedule of when the car would be ready. I'm happy with the results and my car is kicking out some of the coldest AC. According to Jhingo, I'd have to go to the north pole if I wanted it any colder LOL!!! It took me almost 10 years of living in the DMV to find a go to knowledgeable mechanic who actually teaches you and felt trustworthy. Better late than never!

Unexpectedly, my car engine had a leak that caused some smoking under the hood. I drive a Chevrolet…read morecar (2012). I was further away from my dealership so that I could not have it towed but luckily one of my friends was with me and recommended her handy mechanic whose shop was closer than the dealership. Mr. Jhingo not only stayed open to ensure that someone was there to look at my car expeditiously (and on a weekend) but he was responsive, identified the source of the link quickly and gave me a very reasonable quote. I will definitely recommend him again as he did quality work and was able to make repairs on my vehicle beyond my expectations. I will take my car to him for routine maintenance as well.

I was referred to All Things Transmission by Endurance Warranty. My 2007 SAAB 9-3 Convertable was…read morehaving transmission problems so first I took it to a transmission shop in Annapolis Maryland who told me they wanted $450 to set up my repair with Endurance. I told them thanks but no thanks. So, I got on the Endurance web page where they referred me to All Things Transmission. At first I was sceptival when they told me the transmission just needed adjustment and a "top off" of transmission fluid. They also replaced my battery with an Interstate Battery and the whole bill was under $600. The car works great, like new. I couldn't be happier.

Excellent customer service. Excellent work!! I will remember…read morehow wonderful we were treated. Thank you, Trish

Prices are way too high for parts and never went past to ask how much for labor. I needed a…read moreTransmission and the price is the same for me getting a Transmission and to get ot fixed. I wouldn't recommend this place based on thier high pricing

Friday Fleet has been servicing my vehicle now for over a year and they have brought the life back…read moreinto my truck. Im now still rolling with 255k on my vehicle and that is thanks to Friday Fleet! Very knowledgeable and reliable!