Extremely unhappy with this service, we called for a tow, they were supposed to call when they…read moregot to the car, they said 30 minutes out, they had my number and my son's number and we never received a call. I called 2 hours later, they said the couldn't get ahold of us. They got to the car and left the keys in the ignition and left it on. The battery was dead and the radio was stolen. Terrible Terrible service. Will never use them or recommend them.

All They DO Is Hold Illegally Hold Cars That Have Been Excessively Towed By The Cuyahoga Falls…read morePolice Department! Then Make You Pay Horrendous Rates To Get Your Car Out Of Impound, Which Shouldn't Have Been Impounded In The First Place!!!

Mr James helped me and my mother a bad situation we were and he helped my mother get inside the…read moretruck and me and then he carried her off those big ramp down to ground level very very professional knows what he's doing

Very efficient and great communication. I would definitely recommend this company for your towing…read moreneeds. He even made sure that my car closed in the gate at the repair shop. He also called to make sure I knew he was done with the delivery and the keys made it to key box at the shop. Good reliable company!

When you find yourself in a bind on the road, there's nothing more reassuring than knowing you have…read morea reliable towing company to call. I did a quick Google search, read a few reviews, and made a phone call. Assurance Recovery, Towing and Transport was AMAZING! First and foremost, their response time was VERY impressive. Within minutes of my call, they let me know that a driver would be on the way. The driver actually arrived before I did and was very understanding when I said I was a few minutes behind him. Ray was very personable, took a look at my dad's car and even tried to help get it started before towing it. Ray went above and beyond. I recommend their services to anyone in need of towing assistance. Thank you for going above and beyond to get my dad back on the road! HUGE THANK YOU TO RAY!!! You deserve a raise!

Please ! don't use this company for any services. over charged me for a tow , twice the amount …read more these people are scammers , liars and unprofessional

gateway really help my family! we were broke down at the store in 90 degree day with my wife and my…read morelittle pit-bull stuck in blazing heat! They were very responsive and got there quickly! Very friendly and effient! We especially our driver mark we couldn't ask for a nicer guy!! very friendly and helpful! thank you sir!!

I was in a pretty bad car wreck. I had no clue where my car was. The police weren't helpful because…read morethey were doing their job doing their thing so when the crash report came out, it told me where my car was. I called this company very polite very nice people. I told them I'm over an hour away. They said they would empty the items out of my car. All it was was three shirts, three pants, some socks, iPhone charger and a folder. They told me they would empty it for me. I thought that was so wonderful so polite they said they would put it in a box with my name and the ladies office. I kept calling for weeks never called me back. Finally they text me and tell me the ladies on vacation well not for many weeks I'm sure I asked about my items in the car. They said they didn't do it now. This is on me. I should've went and got it, but they were nice enough to offer so I emailed my insurance company. They get a hold of whoever has my car and they send me what was in the car just my folder in my iPhone cord. These people never apologize never did anything. I just think it's so crazy. They blew me off, ignored my existence Until I asked them just be honest. Did you get the items or not? Then they went into their whole little spiel who in the hat takes a man's clothes I guess another man lol if you're gonna use this service empty your own car and you should, but I was banged up real bad lived over an hour away. I was so impressed they were gonna do this and they didn't

They arrived quickly when I was stranded on 271. He changed my tire for a reasonable price. I hope…read moreI never need another tow, but if I do I will be calling D&L.

Just witnessed a road raging tow truck up the ass of a silver minivan on 91 south between Terex…read moreRoad and Norton Road in Hudson. He was weaving and dangerously close to the van. I saw the accident he was responding to at Norton and 91 on Norton westbound near but not in the intersection. Unless he is EMS, which he wasn't, his manner and rate of speed was overkill that could have killed or hurt someone. They may be a great service but heads-up to the biz owner to have that driver chill. It was actually shocking to watch. For sure thought he was after the van driver for some perceived slight. That driver could have been a kid or senior citizen.

My Lincoln Corsair was sideswiped by a hit and run driver. I took it to Highway Auto Body and Dan…read moreOsborne handled every detail of the repair professionally and coordinated with my Insurance Company. The car looks better than when it was new! I highly recommend this Body Shop.

Stopped in today to have some work done on my car and was told their policy is if you've done any…read morework yourself on your car such as change the spark plugs done your own oil change or any kind of work on the car that you have touched they will not work on your car for liability reasons. They cited that their shop has been sued multiple times in the past Which makes me wonder what they have done to be sued so many times that they had to create a policy. The gentleman behind the desk and one of the mechanics suggested that I lie in the future about having done any work on my car so they are actually promoting lying and dishonest acts Which further makes me worry about and wonder about their integrity and adds Creedence to the fact that they have been sued multiple times. I would highly recommend trying somewhere else and not doing any business with this place. My father and brother were mechanics and I grew up around a garage and it is worrisome and unethical to turn down work out of fear of being sued again. There are plenty of other garages in the area. I recommend seeking out one of them.