terrible customer service, terrible work, I took my Mazda…read morein to get a clutch replaced, I bought my own part as I was needing a specific one rated for higher power, I got my car back after spending over 1600 dollars in labor costs alone, the first 200 miles my sway bar linkage fell off, which was a direct cause of them removing my front axels to drop my tranny this was 2 days after getting my car back, i Fixed that, but my clutch is making god awful noises, squaking when I take off or am in reverse, I drove for the full recommended 500 mile break in period, still making the same noise, I took the car back to them to check their work to which they very rudely told me I dont know what I'm talking about, I'm not a mechanic, my transmission was already destoryed when I brought it in. I have photos of the clutch they took out, to which they said it is in pieces and it very clearly was not, my car was not making these noises before I spent about 3 grand in Toto Al with parts and labor, now after sticking a camera up they are more showing me the video from this, all while saying the clutch is installed correctly, but either way they don't guerentee labor unless it's on their parts, and I simply was never told this, was not told this when I brought the car with the clutch, was not told this when they texted me to tell me to order a fly wheel, they never once told me it wouldn't be warrantied or never once recommended me to use their parts, I paid the labor to have time work done right, and I am left with a car that i have put my whole soul into for 5 almost 6 years that is embarrassing to drive, and sounds super rough. I was also hung up on by them saying "come get your fing car" then hanging up. Very unprofessional, very disrespectful on the phone, very disrespectful in person told me when I picked the car up that I don't know what I'm talking about, they told me the part was bad, which they did not, I have all the texts from this place, I also paid for an evaporative leak to be fixed, I still have a code for this and they are telling me that's not what they were supposed to fix, but that's the code that I said I wanted to get fixed. had 3 people all talking over me raising their voices and telling me I'm wrong, DO NOT TRUST THIS PLACE. Also no where in the receipt or paperwork does it say they don't guerentee work on customer supplied parts, was never mentioned

Bob's is a great place Bob the owner fair, honest,and dependable guy. i told Bob to replace all the…read morebrakes on my wife's car he gave me a call told me the back brakes were only half wore downed. most shops around here would change every thing with the brakes. (IE muffler shops)

Thank you to the whole staff for making my purchase of my CRV very stress free. From the time I…read morewalked in the door until I left with my vehicle everyone made me very welcome. Thank you to Liz Medina, Mike the manager and Mason the finance manager.

Never again will we go to classic Honda. Sold us a used car…read morethat they certified in excellent condition and now less than a year the whole engine needs to be replaced. We have kept up with all maintenance. It was implied during my conversation with them that this was not the case. Stay away from classic Honda of Streetsboro!

My car died. Someone jumped me, i sped past this place 3 minutes before they closed, that pulled me…read morein. Tested my car, they literally went to autozone and got me a battery and put it in after they were closed. Thank you guys.

Great company. I had a problem and the management staff took care of everything. I appreciate all…read morethey have done for me

I do not have anything negative to say about Frankie & Dylan's! They were fantastic from start to…read morefinish. The only reason I needed their services is because some fucktard let a full cart run into my car. A horrible dent in my front quarter panel and an $800 fix it bill. But Frankie & Dylan's worked with my insurance and the whole thing was smooth! 3 days later I had my baby back again in FANTASTIC condition! If the need arises (and I'm sorry but I hope it don't!) I would definitely use them again!!!

Exemplary service. Frankie and Dylan's did an excellent job fixing my car and Jenna was…read moreexceptionally wonderful. I highly recommend this place for all your auto dings.