gateway really help my family! we were broke down at the store in 90 degree day with my wife and my…read morelittle pit-bull stuck in blazing heat! They were very responsive and got there quickly! Very friendly and effient! We especially our driver mark we couldn't ask for a nicer guy!! very friendly and helpful! thank you sir!!

I was in a pretty bad car wreck. I had no clue where my car was. The police weren't helpful because…read morethey were doing their job doing their thing so when the crash report came out, it told me where my car was. I called this company very polite very nice people. I told them I'm over an hour away. They said they would empty the items out of my car. All it was was three shirts, three pants, some socks, iPhone charger and a folder. They told me they would empty it for me. I thought that was so wonderful so polite they said they would put it in a box with my name and the ladies office. I kept calling for weeks never called me back. Finally they text me and tell me the ladies on vacation well not for many weeks I'm sure I asked about my items in the car. They said they didn't do it now. This is on me. I should've went and got it, but they were nice enough to offer so I emailed my insurance company. They get a hold of whoever has my car and they send me what was in the car just my folder in my iPhone cord. These people never apologize never did anything. I just think it's so crazy. They blew me off, ignored my existence Until I asked them just be honest. Did you get the items or not? Then they went into their whole little spiel who in the hat takes a man's clothes I guess another man lol if you're gonna use this service empty your own car and you should, but I was banged up real bad lived over an hour away. I was so impressed they were gonna do this and they didn't

Very fast response, kind and helpful! I had a vehicle stuck in snow in my driveway. They came…read moreright away!

Prompt, courteous, and professional. New flatbed equipment…read more I had a tire blow-out on 71 in Brunswick. They were there within 30 minutes and did a great job. Highly recommended for a tow. - Mark C

I called for a jump start, he was able to get my car started quickly and even went above and beyond…read moreto check the fuses, as my radio had not been working. He was professional and courteous throughout the entire time. would definitely use again.

Competitively price , excellent service provided communications from start to end. Would recommend…read moreto use this company on any Towing services.

My car had broke down on the highway, even tho I'm not from Cleveland I told the dispatcher where I…read morewas and she knew exactly where I was ,the driver called me and told me he was on his way showed up in a timely manner loaded up my car and dropped it of at the location..they are very professional.. I would use the again.

Please ! don't use this company for any services. over charged me for a tow , twice the amount …read more these people are scammers , liars and unprofessional

They were fantastic. They came promptly on Labor Day and were fantastic from start to finish.read more

Thank you for using your remarkable technical skills to diagnose my toughest problem and get me…read moreback on the road. It takes a special kind of talent to take something apart, fix it right. Thank you Bobby, Josh, Jeremy and Felix for your craftsmanship. Your dedication and hard work do not go unnoticed. Great mechanics do more than just turn wrenches; they keep families safe on the road. Truly angels and was a pleasure meeting the team. Pasqua

Bobby and his crew deliver impeccable service and treat people how you would only dream an auto…read moreshop would. They don't believe in ripping people off and go out of their way to be extremely compassionate and understanding to their customers. My car was not moving. I thought I just needed a new tire. They came and looked at it. Took it. Ran some test and bought it back. Let me know my car had a transmission leak. And needs a new transmission. They did all of that free of charge! I couldn't believe it. I promised I would get the parts and come back and have them do all the work. And I stand by that! Please! if you need anything to do with your car; even a tow is extremely reasonable. GO TO BOBBYS!

My car took a sh*t on me on the 60 Eastbound in riverside while heading home to East Highland. I…read morecalled AAA, Ocean Shark owner shows up within timeframe. Right away he was respectful and polite. In my few experience dealing with tow truck drivers they always seem pissed to have to tow you. Not this guy! I should have got his name. We had a great conversation about what could possibly be wrong with my car, he even suggested some things when he dropped me off at home. The mere fact that he wasn't rude and could hold a conversation with such a calm demeanor is a huge plus, you don't come across individuals like him too often. If I'm going to need any assistance in the near future I will definitely think of Ocean Shark tow service first.

Please Beware: I was introduced to this Company by default, neighbor needed a tow, car stuck in…read moreHIS yard. My yard was plowed clear so to use my driveway was not really an issue, as long as you were respectful of property. That was not the case. this dude encroached beyond the driveway line onto the lawn. This driver didn't know how to maneuver his truck to avoid Demange on my property. I did file a complaint with AAA roadside assistance. It has been impossible to get a return call from this Company, it's like this Company felt entitled, you received compensation for a Tow but drove onto my property. I don't care about others experience this is my story caught on my Ring camera. Not a company for Me. The only reason that a star was given is because it would not allow me to not to give a star. Horrible experience.

Had that nightmare situation where I needed a tow while driving across the country during the…read moreholidays. Rich's bailed me out! Thanks so much. Very polite and responsive. Great to work with!

Terrible service. Would not work with us and tried making everything more complicated than need be.read more