Please Beware: I was introduced to this Company by default, neighbor needed a tow, car stuck in HIS yard. My yard was plowed clear so to use my driveway was not really an issue, as long as you were respectful of property. That was not the case. this dude encroached beyond the driveway line onto the lawn. This driver didn't know how to maneuver his truck to avoid Demange on my property. I did file a complaint with AAA roadside assistance. It has been impossible to get a return call from this Company, it's like this Company felt entitled, you received compensation for a Tow but drove onto my property. I don't care about others experience this is my story caught on my Ring camera. Not a company for Me. The only reason that a star was given is because it would not allow me to not to give a star. Horrible experience. read more

My car broke down a few months ago, called these guys too get me and what I thought to be a good job almost ruined my life. When getting my car they dropped MY OWN car on my leg and then begin to try and help me up, my patella bone split in half and as they're trying to lift me up they're laughing. I did not find this funny. indeed I had so much blood loss I damn near went into a coma, in the hospital for about 2 weeks and lost about 54 pounds. these guys not only broke the back tail Light of my car but also had my leg amputated and replaced with a wooden stick. If you are an athlete I suggest calling another company for I can not playing football anymore. thank you! read more

Was driving on the road and they came swerving at us. Then whenever they got to their call site they did a terrible job and dropped the vehicle twice. Terrible company and I will never recommend if you love your vehicle stay away!!! read more

I have been a AAA member for 34 years. Broke down and requested a tow, they had Ocean Shark dispatched. The driver insisted I text him my location on my iPhone. I told him I had never done that before but gave him a precise location. For some reason that wasn't good enough, he would only come if I sent him my location via the phone. Crazy! I would never use them and I would not recommend them. They basically left me stranded for an extra 1-2 hours because I wasn't able to follow his strange instructions. By the way the AAA app tracks my location so why do I need to text the driver directly. Shady. read more

Beware of dealing with this company. The driver was delivering a car to my neighbor after dark. He drove down my lane and made a wrong turn. While trying to back out, he tore out a 40' section of my 6' tall chain link fence and knocked down an 8' high fence post and got stuck on it. Damaged 2 trees as well. Then he went like heck to get out of here. But I got him on my security cameras. I filed police reports for damages. They were cited by the police. Because they are from out state, the owner is choosing to ignore everything. When they come back to Pennsylvani, they are likely to be detained for failing to appear at the magistrate. I talked to the company owner and he assured m that he would take care of it. Now he will no longer respond to me after several conversations. I don't know why he didn't let his insurance handle it. Maybe he don't have any insurance? read more

Ocean Shark Towing was dispatched through AAA and provided prompt, professional service. The driver handled my vehicle with care and exceeded expectations. I will request ocean shark towing whenever possible thank you for coming to my rescue if I could give more than five stars I would. read more

Saved my life! Thank you so much for being patient going the extra mile and helping me through my life crisis!! Thank you! Changing my flat tire was everything. Thank you! This service was through AAA, but I would recommend your company to anyone. read more

towed my Porsche.. he was super careful. perfect truck for low fast cars! I will definitely use them again read more

Ocean Shark Towing - Ready for the tow! - Towing Near Me - Cleveland, Ohio

Driver was so awesome and professional from start to finish. He kept me updated on his location and when he would reach my destination. Would definitely use again. read more

Beware!!! This company was contracted through AAA. They towed my vehicle to my office 2 miles away and left me with over $4,000 worth of damage. They did not ramp the car so the winch cable hit the bumper when they attempted to pull it onto the flatbed. They improperly used wheel slides, and hooked the winch onto the steering rods and bent them. A non liability waiver was presented to cover the potential damage to the bumper. They are now hiding behind it, since the vehicle was towed by another company to the dealership and the extent of the steering damage was discovered. The owner, Abdalla Abdulrazzak, agreed to cover any damage his driver was responsible for, then walked it back. read more

Ocean Shark Towing - Towing Near Me - Cleveland, Ohio

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Shark to the rescue!!! Got a flat tire and needed a quick tow to the shop and he was on time, super positive and upbeat attitude and great conversation. Nice truck too! Can't recommend him and his team enough! Thanks again, Shark! :) read more

Shark came out with the quickness to tow the stupid corvette parked on my property. He pulled up with the top flight security behind him and ready to take on any problems that they were about to run into! This will be my go to tow company from here on out. Super solid dudes. read more

I called AAA due to a flat tire and the owner (gentlemen) arrived within 45 min as he had promised as it was a very busy nice with a lot of calls. This very nice man- I wish I would have gotten his name- was one of the nicest men I've encountered in quite sometime. He was very thorough and made sure I was back on the road safely in a fast amount of time . What a very good professional, great customer service and I was very impressed with his knowledge and professionalism. Great customer service is hard to come by these day! He went above and beyond for me. Thank k you sir. I shall let everyone know to use you in the future. Stay safe out there!! Nurse Chrissy read more

Tonight it was hard and raining and this guy show up and helped me and he was so kind and professional my 2022 Toyota shut down for no reason I was so lucky for having this company close to me . Thank you so much man I appreciate the good service and road support read more

Ocean Shark Towing - Towing Near Me - Cleveland, Ohio

My car took a sh*t on me on the 60 Eastbound in riverside while heading home to East Highland. I called AAA, Ocean Shark owner shows up within timeframe. Right away he was respectful and polite. In my few experience dealing with tow truck drivers they always seem pissed to have to tow you. Not this guy! I should have got his name. We had a great conversation about what could possibly be wrong with my car, he even suggested some things when he dropped me off at home. The mere fact that he wasn't rude and could hold a conversation with such a calm demeanor is a huge plus, you don't come across individuals like him too often. If I'm going to need any assistance in the near future I will definitely think of Ocean Shark tow service first. read more

Had an unfortunate situation with our truck overheating, but Shark came to our rescue immediately! Exceptional and prompt, professional service. Highly recommend for anyone in need! Thank you, so much read more

Let me start by saying this gentleman claim he was hire through AAA and he did follow up and said he was on his was due to him not showing as time as promise but at least he called but when he show up was in bad mood and was a smart mouth I understand they deal with alot on road but we aready having a bad day to have to deal with his bad mood his a 1 start to me will never want to deal with them again. read more

Excellent and fast service. I have never seen a tow man move as quickly and swiftly as he did! I'm uncertain of the price as he works with AAA, but I'm certain he is worth it! Clean man, clean tow truck, respectful and kind. Thank you, sir! read more

Yesterday I ran out of gas at a intersection.Just as I was getting ready to call AAA Shark just happened to pull up next to me and offered to help!Even with his busy schedule he took time out of his busy morning to go fill up his gas can and rush back to me.He filled my tank with 5 gallons of Gas! I was so greatful for him as he went totally out of his way to get me back on the road and off to work!Shark is highly recommended and will work fast to get you safely back on the road!! I cant Thank you enough Shark!! read more

Shark was quicker than expected and polite. Thank you very much for helping with out with our lifted truck tire change in the rain!!!

The best towing company from a retired employee of AAA Auto Club Southern CA. Tow request, great service and good value. Jean Campbell 5 Star Service. read more

Fast reliable service had my car on the lift in less than 5 minutes definitely recommend. Price is good compared to others.

We had our car towed today by Mike. He was professional and friendly, chatting with my husband. I read the bad reviews from others after Ocean Shark was called and became very nervous, but had no reason to be with Mike. read more

Had my car overheat and contacted them and they responded right away. Shark the owner was very helpful and super nice. They responded right away and we received service within 20 min. Overall very happy with the service. Thank you Shark! read more

A lifesaver! He literally drove 55 miles to tow my car back home! He had already been working all morning, nonstop!!! Very hard working man & he was very nice. If you can count on any towing truck it's this one. read more

got my family out in 10 mins when we had a flat tire! i really recommend this place quick responses and great service, thank you!

excellent service provided by this company. saved me in a hurricane!