hi so i took my switch here a few months ago to fix my broken screen. and they fixed some of it but…read morethey bought the wrong part. that's not why i'm writing this review. my left joy-con rail stopped working when i got it back. now it's asking me to slide both joycons in and my left joycon wont register making my switch useless. either they forgot to plug in the ribbon cable or they broke it. by the other low review i assume they also might of taken some of my parts and didn't put it back. something else i want to add is that they made the screws very tight so no one can open it. hopefully nothing bad happened.

Beware!! Took my phone here for new screen since I cracked mine. They replaced it but also stole…read moremy mother board and swapped my factory battery for an aftermarket one. Also happen to two other family member but they didn't realize til I let them know

Went to this location 10-1-24 @ 5:04pm and Amber informed me they no longer take return phones as…read moreof July 2018. I asked how because I was here 3 weeks ago and returned a phone. She Informed me I have to go to the corporate store in Lansing or dial 311. The person that accepted the phone 3weeks ago shouldn't have. She doesn't understand the issue if they don't accept return phones. I informed you right you wouldn't. I don't understand how you get to talk to customers any way and keep your job. I been with tmobile for 14 years,but as of today I'm changing companies. Customer service with this company is ALWAYS THE WORSE. I hope tmobile appreciate Amber for making a guest dissappear and give her a nice reward since this is what the company allows.

Went to Tmobile to become a new customer. I was assisted by Taylor. She did an awesome job with…read moregetting me set up for 2 lines of service. Went above and beyond!!

The stores very own "manager"and an employee scammed me with a horrible phone that started acting…read moreup just 8 days aftr I bought it. They added stuff to my plan when I did NOT authorize. Metro Customer service instead of sending a corny response and just have people check in on that store. It's not hard ‍ We're all struggling right now. That's plain disrespectful!

They took care of me real good Latenia (Lucky) worked on the computer to get everything right on…read moremy phone She knows n everything a very good job done

I'd like to give them 5stars because the three women Courtney, Emily and I forgot the last woman's…read morename were working so hard. However the manager Brandon wasn't so pleasant. His snarky attitude with customers is unacceptable. Also for him to tell me to come back tomorrow because it was 6:30 and they close at 8:00 is crazy. While he's standing at the front door telling people to check in on the app instead of helping the ladies is not cool. Then to YELL from the front door to the back of the store for one of the women to DO some work is crazy! Yet he's the first one walking out the door with his wingstop is crazy. Great job ladies for helping everyone in the store and keeping everything under control!! Brandon definitely needs an attitude check and some training.

Great customer service. Emily took the time to make sure that every need was met and that I was…read morehappy with the care she provided me during my visit there. I am very grateful for all of her help and will return here from now on for all of my concerns that require in store visits.

Excellent customer service, great selections and best prices in town. The employees are very…read moreknowledgable and honest when helping you make a purchase. If you want fast and great quality service then visit abc in Hammond, you won't be disappointed!

This place is a joke! Despite my commitment to this particular store, I'm yet AGAIN disappointed…read morein the products. Less than 60 days ago, I purchased a $$load of 'fast charging' accessories for my home and car, which included 'xtra' pieces for the accessories. Whhhhhhyyyyy after only this short amount of time am I having to jiggle and wiggle the cords to keep a charge? And NO.....its not my phone, because it's new. I should've gone with my first mind and stayed with Walmart, or better yet going back to ol' faithful...my CELL CARRIER!

It took me 4 days to get my phone fixed. I talked to them earlier, they said they would get it done…read morethe same day.