Madonna Gardens staff members are friendly, professional, and compassionate. The facility has a…read moreunique, single-story floor plan and several beautiful (and secure) outdoor spaces for residents and their visitors. The Memory Care offers residents with dementia a lifestyle that provides freedom to make choices for themselves regarding preferred activities and meals while providing support in making those choices.

HORRIBLE PLACE!!! Care is sometimey! Two friends who do not…read moreknow each other had a parent residing at this facility. They BOTH pulled their parent out and placed in another facility. Mom moved from one bad place to another. She will not move again as this second move experience was AWFUL!! One of the things that sold us was wheelchair transportation to/from appointments. We informed them that her doctors were in Monterey and it wasn't until she was all moved in and deposit/rent paid that we were informed she would need to get new doctors as they don't transport to Monterey AND there is NOT wheelchair transportation. The only transportation they have is in a car that the resident has to transfer to/from chair to get in vehicle. Well this didn't go well with another resident. There was only one person transferring her to the car and the resident fell, shattered her ankle and broke her leg and will require a skin graph to cover the area. We were informed after Mom fell "with assistance" that she would require a two person assist. This only happened once when she came back from the hospital after this particular fall. I could keep going but not sure if all will be read. STAY AWAY FROM MADONNA GARDENS IF YOU FINANCIALLY CAN AFFORD ANOTHER FACILITY!!!!!!!!!!!!!!!!!!!!

We couldn't be happier with our decision to choose this community for our loved one. From the…read moremoment we arrived, we were welcomed with such warmth and friendliness. Making the decision to move a loved one into assisted living is never easy, but the team made the process feel so much more comfortable and reassuring. Chef Matthew was incredibly personable and welcoming. He took the time to speak with us, answer our questions, and make us feel comfortable with the dining experience. It was clear that he genuinely cares about the residents and takes pride in what he does. Executive Director Sara was wonderful throughout the entire process. She took the time to answer all of our questions and address every concern we had. Knowing that she has been at the community for so long gave us an added sense of confidence and reassurance. One thing that really stood out to us was the incredible longevity of the staff. Carmen has been with the community for 24 years, and the Housekeeping Supervisor, Martha, has been there for an incredible 35 years. Seeing employees who have dedicated decades of their lives to the same community speaks volumes. You don't see that kind of tenure everywhere, and we truly believe they must be doing something right. It gave us even more confidence knowing our loved one would be surrounded by people who genuinely know and care about the residents and the community. We are so happy with our choice and truly feel we couldn't have chosen a better community. We would highly recommend this community to anyone looking for a warm, supportive, and caring home for their loved one.

Management does not care about resident opinions. People have been complaining for 6 to 9 months…read moreabout the food quality going downhill, and nothing has been done. Basic things like eggs not being cooked properly, running out of the main entree at 5:00 p.m. when the dining room opens at 4:30, not ordering enough pie and ice cream, a variety of meals that just don't taste good. They recently had some patio work that they were working on and they boarded up everybody's sliding glass door so they can't get out, which is important for safety. But nobody thought to get building permits?!!?? So the boarding was up longer than it needed to be, and then it was taken down before the project was completed, and now they're going to be restarting the project again. Seems like they don't know their ass from their armpit. They've started some new upgrades to the facility, and the residents had opinions about painting over the warm wood in the entryway and other spaces. Management painted over it anyway. It seems to us that they could spend money to hire better cooks and order better quality food, rather than spending money to upgrade the place when it looks fine as it is. There are some very quality staff that should be commended. Their maintenance staff is kind and responsive. Monica gets ready for reviews from everyone, including us.

Please, check out the services available: if you are a senior or a senior caregiver. I took care…read moreof my mother and learned a lot, about what is available. Help is out there. Senior centers and city social centers have very helpful resources, too. Reach out to, seek assistance, seek information: take care of yourself and families. Best wishes for a wonderful new year!

This organization shone through from all the legal and volunteer routes in Monterey County. they…read morecalled back to help on my Medicare issue, and i spent 75 minutes with a lady called Moncerat at their office in Salinas. Moncerat was a class act - competent, calming, knowledgable and very effective. Both issues were quickly understood by her, and she set me up to be able to complete the solution. i cannot speak highly enough of her, or of any organization employing someone like her, as well as having 14 volunteers ready to stand by and help seniors. i would definitely advise any senior with an issue to jump in and seek help here.

Very attractive, dining very good, medical services helpful. However , some services. Like repairs…read morehave deteriorated where you ask for repair of something and no one shows up.

My wife and I moved into Carmel Valley Manor ten years ago and it was the best decision we could…read morehave made. We were relatively young, 67 and 72, but we decided that it was important for us to find a place where we could live for the rest of our life in a secure and active community. We were impressed with the beauty of Carmel Valley, the sunny weather and close proximity to all of the attractions of the Monterey Peninsula. What became more apparent after our move in was the amazing sense of community and love of life that fills our lives here. The residents are active with a multitude of sports, games, special musical events, concerts, fascinating guest speakers, continuing education, painting, weaving, photography, plays, trips to local and bay area cultural events and many, many more. We are never bored and have made many friends which we cherish. We realize, that as we get older everything is in place for us to stay active and independent and when we need assistance it is always available. Equally important, our children are happy that they don't have to worry about us, can visit and stay in the on site guest units and will never be burdened with the trauma of trying to find a place for us in the event of stroke, or other major disabling illness, We like the fact that all facilities, independent, assisted care and the Skilled Nursing Facilities are all co-located allowing spouses who may be recuperating from treatment to take meals and visit together without worrying about transportation to an off site facility. I guess to sum it up. They seem to have thought about everything. Even the staff is like family, providing loving and attentive service every day. For us it's a great value and source of peace for our future. We are thankful every day that we decided to live here in a complete "Life Care Community" where our every need is provided for in all situations that may arise.

With Personal experience, I can say with certainty that this facility is sorely lacking. The staff…read moreis friendly but overworked. Some residents get excellent care while others are all but ignored. The administration is inexperienced and lacks management skills. The food is awful with some of the worst tasting and poorly prepared food I've ever tasted. No attention is paid to balanced meals or special needs diets. Laundry service is an absolute joke. If someone can be found to wash clothes or bedding, it may take 24 hours or more to have it returned. The longer it takes to be returned the more likely it will be lost. Clothing will quickly deteriorate because no attention is paid to separating colored from whites and high heat is used to dry everything. On the bright side, the campus is beautiful, cleaning is skillfully handled, and there is an engaged activities director. Residents are friendly and easy to get to know.

The care that my cousin, Eric, has received from Del Monte Village has been absolutely wonderful…read more He is so happy there! The food is good, the atmosphere is relaxed and positive, and the staff is very helpful and kind. The old owners did their best but the new owners are so much better! Kay has helped me solve some difficult problems with his case that have come up recently. I appreciate the new owners and can see a huge difference in the care.

What a hidden gem this location is for those of us wanting to stay active as we mature into our…read moregolden years. You can interact, meet new friends & sign up for activities. I've gone to my first monthly luncheon & presentation was top notch! Food was delicious & meeting new friends - priceless. I'm glad to join & attend activities when I'm free to do so.

From the owner: ASI provides a secure social environment for seniors; where they have a choice to participate in…read moreactivities which are physically and mentally healthful according to their individual needs; to have a site of congregation for social communication with their peers, that they may enjoy a fruitful existence in their latter years and be given relief from an environment of the routine of mere existence. The corporation exists to serve the senior citizens in Monterey County, California.