Supposed to be a luxury facility for senior living/Care. Everything is broken. Nothing is getting…read morefixed

In response the The Park Lane's response to my review, I'd like to point out that an ambulance came…read moreand the paramedics had to check in at front desk to let them know who they were there for to get to my uncles apartment, and my uncle was then wheeled out the front door of The building past reception so there is no way they were not aware that he was having an emergency. Whether or not he was on an "independent living " floor did not release you from informing next of kin that their relative was taken away in ambulance. That is why you have an emergency contact list for each resident! Although you claimed the staff couldn't find it ! What if he died ? Would you have called us then ? Please save yourself further embarrassment by responding further or I will write a separate review about the rat infestation my uncle endured there !!!

Choosing Merrill Gardens for my senior living is one of the best decisions I have ever made! The…read morefacility is new, super clean and convenient to all important Peninsula venues. My apartment overlooks a wide expanse of nature and it remains bright and sunny throughout the day. The living policies & activities are totally oriented to accommodate the needs of residents! From 3 delicious meals served anytime..all day, 2 movies daily in a state-of-art entertainment theater, beautifully planned holiday parties and fun activities, there is a valuable senior experience awaiting at every turn! Last, the residents and staff are the best! ALL are friendly, helpful and engaged at a comfortable level! I am continually reminded of my good fortune to be here!' Mike F.

Wonderful caring staff, beautiful setting, great food, the…read moreplace is run like a fine Hotel. My Mom has been so happy since she moved there. I would highly recommend Merrill Gardens!!

When discharged from CHOMP, I needed placement in a skilled nursing facility before going home and…read morediscussed with discharge the facilities with immediate openings that met my medical and rehab needs. I am so happy I decided on Canterbury Woods. Their nursing personnel are their greatest asset. I had a complicated med administration schedule with multiple overlapping medical diagnoses that would have caused havoc at a facility that wasn't as patient-centered and flexible. A culture of respect and care seemed to be strong at every level of the organization's structure. I observed administrators frequently interacting with staff and patients . The environment was homey, not clinical or stark. There were some oddities-such as the location of the shower facilities, but these were comparatively minor quirks. There was a bright activity room that encouraged patient interaction and an adjacent sunny flower filled patio available for patients. I was struck by the level and quality of staff-patient interactions and noted that the staff wasn't permanently attached to computers but focused on patients and their needs. A tech from CHOMP comes once a week to do blood draws, the in-house physician read my file before she saw me on her "rounds" She was observant, sensitive, listened , was compassionate, and did a good job coordinating my care. Some of the other highlights? The OT and PT staffs are superior. The food is incredible, and there is a set "comfort food" menu available for every meal service if the options on offer aren't appealing. I know I am forgetting something, but whatever it is most likely positive.

The staff at Canterbury Woods go out of their way to provide compassionate care that helps…read moreresidents and patients maintain their dignity and personal values. The Skilled Nursing Facility staff manage daily challenges with grace, skill, personalized attention, and good humor. The Assisted Living Facility staff cater to a residents with a wide range of needs and abilities, providing the most reliable and consistent care of any ALF I have seen. The Independent Living Facility provides delicious meals, supportive living on a personalized scale, and options for meaningful and engaging social activities. All of this takes place in a clean, serene, and beautiful environment. This multi-level care community is a truly special place, by far the best in the County in my opinion. Thank you to each and every staff who make this place so fantastic.

Very attractive, dining very good, medical services helpful. However , some services. Like repairs…read morehave deteriorated where you ask for repair of something and no one shows up.

My wife and I moved into Carmel Valley Manor ten years ago and it was the best decision we could…read morehave made. We were relatively young, 67 and 72, but we decided that it was important for us to find a place where we could live for the rest of our life in a secure and active community. We were impressed with the beauty of Carmel Valley, the sunny weather and close proximity to all of the attractions of the Monterey Peninsula. What became more apparent after our move in was the amazing sense of community and love of life that fills our lives here. The residents are active with a multitude of sports, games, special musical events, concerts, fascinating guest speakers, continuing education, painting, weaving, photography, plays, trips to local and bay area cultural events and many, many more. We are never bored and have made many friends which we cherish. We realize, that as we get older everything is in place for us to stay active and independent and when we need assistance it is always available. Equally important, our children are happy that they don't have to worry about us, can visit and stay in the on site guest units and will never be burdened with the trauma of trying to find a place for us in the event of stroke, or other major disabling illness, We like the fact that all facilities, independent, assisted care and the Skilled Nursing Facilities are all co-located allowing spouses who may be recuperating from treatment to take meals and visit together without worrying about transportation to an off site facility. I guess to sum it up. They seem to have thought about everything. Even the staff is like family, providing loving and attentive service every day. For us it's a great value and source of peace for our future. We are thankful every day that we decided to live here in a complete "Life Care Community" where our every need is provided for in all situations that may arise.

I highly recommend Forest Hill rehab/ nursing facility in Pacific Grove. My husband was transferred…read morethere from Salinas Valley Memorial hospital in January. We had such a great experience at Forest Hill. . The facility is very nice with view of a well manicured garden. The rooms are large and kept warm and cozy. The staff is kind, caring, compassionate and professional, from Jordan our wonderful case manager and Janet who communicated well and kind enough to order all the necessary equipment needed upon my husband's release. We loved all the wonderful caring nurses, to name a few Josie, Maria, both Isabella's, Nathen, Gordon , Gabie, the friendly PT staff, and all the other kind hardworking staff, house cleaning, kitchen, lundry staff . Thank you again for answering all my question so patiently and caring for my husband Ernie.

This place? The nurses are great yet they can only do what they can do. This place sucks and that's…read morebeing kind. A man walked into my room, a patient, and I was shocked. Food? Sucks. Not fresh, all processed- no fiber. Thank god my partner brings food. I asked for help with call button. Nothing yet the nurse was in another room hearing me call out after 20 minutes. Did not even come in to see what's wrong. There's more- stay far away unless you have no choice.

From afar I admired the architecture of the this building, wondered if the interior would match its…read moreexterior grandeur. Yes it has. Bonus, efficient, kind and caring staff. Friendly and considerate neighbors. I am enjoying my stay and I hope to be here for many years to come.

Staff and residents were nice. Went over to the facility to ride their elevators, front desk clerk…read morewas nice and let me ride their elevators. One of the staff even showed me around! The facility looked nice and there was a very good vibe. I made YouTube videos about their elevators, set to release around 2 weeks from now. My YouTube handle is @TripleByteTech

The care that my cousin, Eric, has received from Del Monte Village has been absolutely wonderful…read more He is so happy there! The food is good, the atmosphere is relaxed and positive, and the staff is very helpful and kind. The old owners did their best but the new owners are so much better! Kay has helped me solve some difficult problems with his case that have come up recently. I appreciate the new owners and can see a huge difference in the care.

This facility is still open under new ownership for the past few months. I have lived here since…read more2021. The new owners are working very hard to give quality care to residents. Since living within commuting distance is very expensive it is hard to keep everything including caregivers fully staffed but they will be doing their best.

Lovely, home-like atmosphere with well trained and knowledgeable staff on site 24-7. The…read moreowner-administrator is an RN and lives on site as well.While visiting an old friend who lived here I was always impressed with the cleanliness, fantastic meals and overall good feeling I got each time I visited.

Cute, quaint little place tucked away in Carmel Valley. A kind and loving environment for your…read moreloved ones. Highly recommended.

Such a beautiful place & very welcoming. Had a great experience with Gina Di Maria she was a huge…read morehelp. I highly recommend her expertise with this facility. Thank u for ever thing

A wonderful and caring home for Mom! Mom joined Cottages…read moreof Carmel almost a year ago. I would highly recommend this wonderful place that treats you like family and is fully interested and really listens to you. Mom has been in four of the other highest rated facilities locally and this is the best and safest for her. Plus she loves the food - I could eat here daily. The dedicated friendly and respectful nurses, management and staff makes a whole difference. The grounds are pretty and taken care of. Everywhere smells good and is clean. Repairs are taken care of when needed. The only other thing I can say is I wish I found this place earlier. Feeling lucky!