Nice venue with a ton of space. Cleaner than the local trampoline park. For the first time I used…read morethe massage chair and fell asleep while they played. Worth it

My little gang always demands this place when asked where they want to go. It was pretty packed but…read morestill with enough space that it doesn't feel over crowded. Great place!

Ventured in on a Saturday morning after not having visited for a few years. The staff was friendly…read moreand welcoming, but unfortunately that was where the positives began to taper off. Almost immediately after walking in, there was a noticeable musky odor that lingered for the entire hour we were there. This wasn't a "you get used to it" situation--it never went away. We arrived roughly 15 minutes after opening, so this wasn't the result of a long, high-traffic day. The carpet throughout the facility looked heavily worn, with visible debris scattered around, which only amplified the overall unkempt feel. While the trampolines themselves appeared to be in decent condition, there is a sponge pit on site, and given the state of the rest of the building, I can only assume it wasn't particularly clean. Birthday parties began rolling in around 11 a.m., so the place was clearly gearing up for a busy day. The connected arcade and bowling area had updated games, which was nice, but unfortunately shared the same issues: dirty carpet, debris, and that persistent musky smell. Overall, the experience was disappointing. I wouldn't return unless the facility showed clear improvements in cleanliness and upkeep. A little maintenance would go a long way here.

Bad for business, here's the story !!…read more On February 5th, I booked my son's party. After booking and paying the deposit, I only received the deposit confirmation email. No one ever contacted me after, nor did I receive anymore emails. This past week, I called three days in a row to make sure everything was in order (pizza toppings, extra food trays, drinks, decorations, etc.) I get there early to setup and pay. The young man at the counter told me that I am to pay after the party is over. The party time was 4:30-6:30. The kids jump for an hour and get called to the room at 5:30 to eat. Initially, the hostess only bought the pizzas. I inquired about the chicken nugget tray and sandwich tray to which she informed me that no one ever added the trays to my party itinerary. I told her that I spoke to someone on three multiple occasions. And she stated that she would go and make the trays. Once the kids were done eating, they attempted to return to jumping and were told they could not jump anymore. I went to the front desk and the employee got his "manager". The "manager" Josh, said that jump time is only for 1 hour and that if I wanted additional time, I'd have to pay $10 per kid (an extra $150). I told him no, and that no one ever informed me that jump time was for 1 hour for birthday parties. He was very condescending. I tell the kids to go back to the party room so we could finish eating (the trays finally arrived). The hostess then tells me the "manager" Josh was trying to backlog the calls to see who I spoke to. I told her that he didn't have to do anything because the matter of the fact is that no one properly communicated anything to me! I told Hannah, the hostess, that I wasn't mad at her nor yelling at her as none of this was her fault. She then informed me that Josh was in fact not the manager, but the supervisor. She stated someone named JJ is the manager. So I told her to tell Josh to give me the real manager's information. Fast forward about 15 minutes later, I met with Josh, another male and a female. The female starts to talk and says that made Hannah cry. I told her I could care less about the hostess crying as she had no real reason to be crying. I stated that my son and his friends were upset as they could not jump anymore. The female begins to talk and start to snap her neck. That is when I told her "I'm gonna stop you right there. You're not about to sit up here and snap your neck at me. that's what we're not gonna do! I'm going to go in here, and get ready for cake and ice cream. And I don't want y'all to say anything else to me" They then leave. We really had no hostess the majority of the time. We even cleaned up. As we got ready to leave, I asked my friend to stand at the counter so they could know I was going to come back in to pay as I wanted to move my car closer to the door for loading purposes. I was met at the door by two D'Iberville police officers who informed me that they received a complaint for a verbal altercation as I verbally assaulted them. Per the cops, the employees also told them that I did not pay my bill and wouldn't leave the premises . The employees said they didn't want me back at the business and if I come back, they would press charges for trespassing. In addition, they could charge me petit larceny. Moreover, the employees were standing on the other side talking mess. I told they'd better shutup. I WILL NEVER TAKE MY CHILDREN TO MULLET HOP AGAIN!!! Unorganized and Unprofessional!!

this place is a COMPLETE SCAM. staff is all kid's…read more fraudulent charges are continuing months after we paid. charging my account and my daughter's account at the same time. do yourself a favor and go to another place. DISGUSTED PAWPAW.

It's a wonderful facility, but some of the activities were not working like the zip line and a few…read moreother things and during the day they were short so there's maybe one or two people to run the entire place-food service and check in, etc so we had to wait to get someone to open for for instance, the slide.

We came here on a busy day and there were a lot of people! There's plenty of parking and it's close…read moreto quite a few eateries and a Super Walmart. This is a pretty big place so although it was packed, there was still room for everyone to jump and have fun. There are several computers to complete waivers prior to checking in and paying. Take note that most of their promotions aren't valid on Saturday and Sunday. It's also important to note that they don't have lockers for rent so you store your items in the cubbies at your own risk. They have sections for birthday parties and several tables. There were quite a few parties taking place during our visit. The obstacle course is fun but when you're older, it's a lot harder to get out of the foam pit then it looks lol! The trapeze was a lot of fun and provides a soft landing. I took a star off of this rating merely because of cleanliness. It didn't take away from the purpose of our visit, which was to have fun. However, the facility can use some serious cleaning, especially the bathrooms. They were pretty gross!

We went on a Wednesday and had the place to ourselves. We were told that we just missed the Spring…read moreBreak rush. Prices were reasonable. The arcade tokens were mostly out of order so we saved our money for Sal and Mookie's dessert! Staff were friendly and the bathrooms were clean (unlike pics in other reviews)

Great park. Lots of attractions, great staff and clean. Would come back again! Kim was very helpful!read more

I really like this place but there's a Sky obstacle course but it's never OPEN the Rock Wall are…read morereally fun, but kinda hard set line was complete fun. All the trampolines are great dodgeball was questioning. A 14-year-old hit me in the head with a ball. and I advise that you actually put dodge balls in the dodgeball pit. The ball that was hitting me in the head was not an actual dodgeball. It was a kickball so you can imagine how bad it hurt. but overall, the trampolines are really fun. The air mattress is really fun. It's awesome. I love this place.

Zero. Basically a place to drop the kids for boring babysitting. Staff are extremely…read moreuneducated--either high school kids who have no answers to basic questions or adults who are rude and don't understand much outside of "the kids run around over there..it costs this much" and actually, I had a very difficult time getting even that simple of an answer. The vibe is that the people who work or frequent this place are people who have always gone here and don't know any better or different.

My son goes to summer camp and after school care at MSC. My son loves it. They offer healthy snacks…read moreand keep them active so I am happy too.

We've been coming to urban air for a few years now and the kids always love it. The adults have fun…read moretoo! This time we rented out the party room for my niece's 6th birthday party. They got pizza and cake and had a blast. Mr Jay, the maintenance guy came approach us to make sure we were having a great time. Taylor Byrel was always super sweet to the kids in the bumper cars area. Great place for family and young kids!

Fun place for my pre-teens. We got the Platinum package, which included everything! Kids had a…read moreblast. Staff was really friendly and the atmosphere was chill, very family friendly. This was my first time at this location. I'm glad we came! 10/10

We LOVE Luv2Play!…read more My 3 year old has a blast every time we visit. The play area is soft, spacious and clean. There is plenty of room for the kids to run around and get all of their energy out, and a few arcade games available (at an additional cost). There is a 360-degree view around the entire large play structure in the back, so you can easily spot your kid from any angle. There is a 250 lb weight limit in the large structure, so parents can definitely get up there and have some fun too! The smaller play areas towards the front are geared towards crawlers and new walkers, which I am sure we will be taking advantage as soon as my 7 month old masters her crawl, which is more of a backwards scoot at the moment. I love that they play songs geared towards their audience (kids), and that all of the food they offer is kid friendly (pizza, nuggets, fries, goldfish, etc). They have 5 table setups near the concession area towards the front of the play center, and a huge wrap around bar with seating that borders the play area, giving parents the ability easily supervise the kids. They have 3 party rooms, so they can easily accommodate a party of any size. The staff and managers are both very friendly and are willing to answer any questions you may have. Everyone visiting must wear socks, but they do sell them if you forget to bring a pair. I usually keep a few spare pairs in our diaper bag just in case we decide to stop there on a whim. Also, no outside food or drinks are allowed inside the facility - which isn't a big deal for us since I typically plan on buying a pizza whenever we go. The only issue I have experienced involves the "stroller" rule. Guests are not allowed to bring strollers back into the play area. To be fair, I totally get why this is a rule - the play area would definitely get crowded if strollers were permitted. The issue is that I have seen parents allowed to bring their strollers to the play area on multiple visits. I have even asked if I could bring my stroller back when I saw another parent with a stroller in the play area, and they gave me some excuse why that parent was allowed to bring their stroller back but I wasn't (something along the lines of the parent agreed to wipe their stroller down with disinfectant? Which I would have happily done!) Other than that, our experiences here have been positive. We will continue to return and highly recommend this place to other parents!

The place is gross. So worried about having us all sign a Covid waiver but I think this is where…read moreCovid originated. Y'all ought to be more worried about hepatitis in there. An empty capri sun drink came flying out of the ball suction toy and there was an empty bag of chips by the seesaw. Dirty mats. Dust and dirt in all the corners. Needs a revamp.

It's a total Bounce Pad. It's good for the Kids. The only problem I had was that they book to many…read moreparties back to back. The older folks don't have time to Digress, before leaving. They just put you out and tell you that they have another Party. So you have to go. Our Host was Tomorrow(her name), she was Very Nice .

We have been going for many years n have spent a lot of money there. My last experience was just…read moreawful!!! The waiver didn't work I was kicked out three times n I asked for help to no avail. The little girl was rude n acted like she couldn't be bothered. Rude Rude Rude!!!! I was so frustrated we ended up going to Urban and had a much better experience. They were very helpful n appreciated our business. I don't understand why a waiver has to expire and put your customers through so much trouble. It was easier to use waiver system at Urban.