I needed our business location in Lake Elsinore a year ago done immediately and they came right…read moreover so I could get our inspection done (Aug 2021) - then we moved our business over to Murrieta this summer (July 2022) and I called these guys again and bam they came right over again - excellent service - very polite, friendly and prices were great - thank you again Andrew. I like working with family run business local or near local and helping businesses grow - I had several people/companies to choose from but after reading a couple bad reviews on action that seemed fake, I went with this company anyway - the bad reviews looked like some competitor leaving fake reviews on this company - I don't like that. If we move again (hopefully not too soon) we will call Andrew at Action again. Great Service.

From the owner: Experiencing a fire in your home or office is devastating. All of your treasured memories and…read moreeverything you've worked for is gone in an instant. Not to mention, your safety is at risk. Prepare for the unknown by investing in fire safety equipment. Action Fire Protection of Lake Elsinore, CA provides the tools you need to keep your property safe in the event of a fire. Do you need sprinkler installation for your home or office in Lake Elsinore, CA? Call to schedule your appointment.

We had our annual fire inspection done by another company. I will not name the company. They came…read moreout and found two problems. They quoted me an outrageous amount to repair the problems. I them called Black Bird. They sent Fernando out to handle the issue. He found the problems and corrected them. It turns our that the problems were actually caused by the other company. In other words, the other company wanted to fix their own problem and rip us off. Needless to say, our new company going forward will be Black Bird and their wonderful employee, Fernando.

We had a dry fire sprinkler pendant to be installed in our walk in. After exchanging the emails and…read moregetting all the info done, we received a very high quote. I asked to break down the quote for this simple job, but Jeff was not able to do that, he wrote they don't do that, but instead they give a full price. So we went with another service and instead of paying $1600, I paid $650. Feels like this business likes to up-charge, so be careful and get other quotes too.

Working with Paul is extremely easy and he gets the job done! We have hired Paul for multiple jobs…read moreand each time it is a five star experience. From beginning to end he gets the job done quickly and efficiently! The title says it all... You better call Paul!

Paul did a few jobs for me and was very polite and friendly Plus being Very reasonable. I wouldn't…read morehesitate To call him again. He is my go to guy for everything I need done around the house!

If you've been shopping and you're looking at a box store...stop!! This is the family operated…read morecompany you've been looking for. Exceeded expectations! Honest quote. Willing to put a lock in that could be keyed to natch our existing lock. Delivered BEFORE the projected due date. Arrived on time for installation and did a wonderful job. Th finished product is gorgeous!! I am so happy with the outcome.

Loved the son, Joe. BUT... never followed up with a date for an estimate. I called again and spoke…read morewith the father, David. He said Wednesday and he would text me the day before with a window of time. Never heard from him. It is the following Saturday and I have moved on. I guess they don't want your business. Lots of similar reviews about poor follow up. Nobody wants to do business in this manner. No matter what - you can always call. And do what you say your're going to do! Ridic! Already ordered my screen door with another wonderful company, Progressive Screen Doors (Daniel). My new door will be installed in 4 weeks.

It's been really disappointing. We spent thousands of dollars on safety compliance, only to fail…read moreinspections because the contracted work was never fully completed. Reaching Don has been impossible despite many emails and calls that went unanswered. As a residential manager, this has been a frustrating and costly experience, and unfortunately not one I could recommend.

The owner, Donald McCutcheon uses scare tactics to get what he wants. We did business with him and…read morehe tried to get a refund for an item that was not bought by him or his cc. When we tell him the situation, he was rude to our staff and disregarded what we were saying. All he wanted was to speak to the owner, unbeknownst to him, it was the owner that stated these policies. Along with that, statements like "I know people" did not entice the owner to take time out of his busy day to bend to Donald's will. Donald escalated this issue, when confronted by the supposed powerful people he knew, he went MIA.

Drilled into a fire sprinkler pipe in my house and they did a great job coming out and fixing that…read more Reasonable price too.

Only writing this review because I noticed there weren't many reviews in 2025. We have been using…read moreAndy at our shopping center for 7 years and he has done a great job fixing whatever issue arises; backflow testing, required 5 year testing, re-piping fire sprinklers. And he takes care of all the compliance documents. You name it he does it and at a reasonable price. Thank goodness for Andy!

Fast and efficient service and annual certification of your fire extinguishers, if needed.read more

I went I on Friday & I was welcomed when i walked in. Very helpful guys, they helped me find all…read morewhat I needed and the prices are great. I would recommend this place . They have good quality for all my needs, Thank you for your help. Rivera

John did such a great work on fixing a fire sprinkler pipe. He is very professional and…read moreknowledgeable, and answers any questions or concerns that I had. I would definitely recommend John!

John was excellent! Very knowledgeable, repaired the problem and was on time. Can't recommend him…read moreenough!