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Alterations Express

2.7 (16 reviews)
Closed • 10:30 am - 6:00 pm

Services - Alterations Express

Clothing alterations

Clothing mending and repair

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Here is. Really good pictures of the horrible job she did . This isn't even even
Amy O.

I brought my dress to get altered and you need a couple inches off I went in on a Wednesday she pin me up . I told you I was leaving town for a wedding on a Tuesday she says she will call me when it was done if it was done sooner .I called her Monday morning to see if it was finished. I got there around 2. When I got there she was pressing the hem. I thought the dress was finished?! Nope! I waited about 10 min to finish. I was already in hurry. She insisted that try on the dress I didn't bring my shoes. I do. I could tell it wasn't even. I told her I don't have time for this I have a million other things to do. She said it will just take a few minutes she pins again. I take off the dress my daughter hands it to her. She starts on the dress. She finishes its hanging in the bag and I look at her work the stitching. I'm not impressed. I dont say anything caue its under the dress but still. Pictures will show . I go to steam the dress because its been in a suitcase and I realize there are still pins in the dress??!!! Which means she didn't finish hemming the dress when i tried it back on when I went to pick it up. At this point I don't have have a choice but to wear it the way it is. I come back into town. I called her No answer I go to her place to show her. Her sign says its open. She's not there I called her on Monday no answer I leave a voice-mail. I go over there today to show her. I walk in she's with a customer. I wait she sees the dress in my hand and says something I say the dress isn't hemmed right and it not even. She proceeds to say I should of known you were were going to be a problem ". ( That's a very rude thing to say!!) I begin to show her her work and she wants no part of it I said you even left the pins in it. She had the nerve to say THAT I PUT THEM IN THERE" I said no I didn't. I Have proof the PICTURES has a time stamp. She said' yes you did that I put them In there while I was undressing when I tried it on. " yeah like i had the time to do that that is ridiculous. I said I want my money back you did a horrible job on this dress. Meanwhile the customer is still standing there. VERY UNPROFESSIONAL OF HER! She's saya " I should of known when you checking the dress before I paid. I said " Yeah I was checking your work " what's wrong with that "!? Another customer comes in and she proceeds to ask the lady " do I do a good job?". Lady responds. "I show the lady the picture that I took with the different lengths of my dress I said would you pay $87 for a job like this . I know think so!!." I was a livid. The owner proceeds to say your not allowed back in here I say. Oh don't worry I won't be and allow you fix anything ever again and I will tell everyone not to go here! And proceeds to take pictures of some spots on the dress .I said you need to be taking pictures of the hem not the spots that's not what I'm complaining about. Needless to say DO NOT COME to this place . Funny thing is I do know how to sew and I could of done a much better job than she did I chose not to do it cause I hate working with this type of material. The way she handled this is very UNPROFESSIONAL. I WILL NEVER FOOT STEP IN THIS PLACE I paid $87.47 for this hack job that she did!!

Up close with picks around the front slit sew

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11 months ago

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2 years ago

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2 years ago

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5 years ago

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4 years ago

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4 years ago

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8 years ago

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6 years ago

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8 years ago

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5 years ago

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7 years ago

Her price is good ($15 for shorten my dress), and the turnaround is fast (3 days).

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5 years ago

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12 years ago

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7 years ago

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9 years ago

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Alterations Express - sewingalterations - Updated May 2026

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