I had good results from using this service but others had mixed experiences Schedule your necessary alterations well in advance to be sure read more

I was very hesitant to try this place due to some of the reviews I read. Cons: 1. The phone # listed online is different than the one listed on the sign outside the door. 2. She only accepts cash or check and this was not discussed via our text convo or when we discussed me picking up. So I had to leave and go get cash (which during Covid would appear to be more of a hassle than it ever should be) 3. Hard to find. The sign is in the front and the only entrance is around the back of the building on the bottom by the hair salon. I would've rather not have had to drive over, to see a sign with a different phone # and different hours of operations. But I do understand that not everyone is tech savvy & probably doesn't do much social media. Pros: 1. Quick response: I text the # listed on the door and got a prompt response for an apt the next day. 2. Appointments: She is doing appointments only due to Covid. I wore a mask, she wore a mask and no one else was inside during any of my visit. I had the lining of a dress for a wedding I'm attending hemmed. 3. Quick turnaround: My apt was on Tue., and I was able to pick up Fri. morning. I will say that almost $18 for the liner to be hemmed seemed a bit steep to me. I worked in prom & bridal for a long time & that typically ran $10-12. It was a very simple fabric as well. But I'm happy with the quick turnaround. She was there when she said. Over all, she was friendly, the place was clean, and her work was great for a hem! read more

Don't even bother with this place. Brought in 2 skirts in to get hemmed both came out crooked. Told me she would fix the first one but the second one was ok. When I picked up the first skirt I told her the second one was crooked, she responded " you can't go somewhere else and have someone else do it?". Overall charged me $50 for 2 skirts, bad hem line, hem came out 2 weeks later and didn't even alter my slip to match the skirt. read more

Kim's Alterations - Sewing & Alterations Near Me - Maryville, Tennessee

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After reading a few reviews, I had some reservations, but I really wanted to find something close to me versus driving 40 minutes to Knoxville. I was really happy I gave Kim's Alterations a try. I thought the workmanship was very high level, and pricing was very reasonable compared to other hemming I've had done. I shortened three pairs of dress pants, and had a suit jacket altered and it was $63. I so thought the customer service was friendly and helpful. I'll be back! read more

Used Kim to alter my mother of the bride dress in Jan 2020. She was upfront about the cost which I found reasonable. She did a great time and in about 2 days. Kim is obviously from another country and English is her second language. She does a great job with communication but can come off as sharp due to the language barrier. I found her pleasant and to the point. Making another appt for another dress now. read more

My son and daughter-in-law needed some quick alterations for a career fair. They were in the area and did not have their "interviewing" clothes with them. They called Kim's and the alterations were done with 24 hours and fit perfectly! Thank you for your prompt and professional service. read more

Extremely rude. I have never left a review for anything but this is unacceptable. I called to get some basic information and could not believe how rude she would be to another human being, especially one that is looking to give her business. Absolutely will never do business here. read more

I was recommended by a friend to give Kim a try for a bridesmaid's dress alteration after getting burned by a seamstress in Knoxville (nice seamstress but charged me over $100 more than she quoted-Alterations Express-best not to use this seamstress). Kim on the other hand was very up front and honest with her plan of action and abilities. She gave me a quote for shortening the length and taking in the sides and then I picked up the dress it was a perfect fit and the EXACT price (half the price of Alterations Express) she had quoted. The dress was strapless and floor-length. I didn't adjust the dress during the wedding festivities including preparation, ceremony, dinner, and dancing the night away. The bust area that was perfect. It didn't sag or reveal any of the bust area yet it wasn't too tight. It was just right! Kim is very kind, personal, and professional. I will use her in the future! Thanks Kim for all you do!! read more

Only reason I'm giving her two stars is because I had to beg and plead with her to prioritize having my shirt altered for my new career that required me to have it ASAP. She made me feel like a complete jerk for it but regardless she did it. Otherwise I would give her one star for how rude and off-put she was to have my business. She basically acted like I was inconveniencing her for me to use her services for a very simple task of basically cutting off sleeves of a long sleeve shirt to make it into a short sleeve to cover my tattoos. She didn't even do it correctly the first time, and made me feel like an ass when I went in to pick the shirt up the first time only to very politely tell her that the sleeves needed to be tapered down otherwise the obviously wide shirt sleeves wouldn't cover up my tattoos, which I thought was plainly conveyed in the first place. Regardless, not faulting her for that, miscommunication perhaps. However, there is NO NEED to be so rude and short with someone trying to give you business. Will never go back to her again. There are plenty of other options to use who will not make you feel as if you are inconveniencing them to have them alter something for you. read more