I am driving across America hitting every state throughout the entire summer and I needed to get…read moreone particular item dry cleaned. I took it in personally. They said it would be ready immediately and I gave them the weekend since they also took the weekend off. I could not reach them by their phone. Everything was through computers and portals. You could not get a hold of any human being and that turn me off because I am not a human Android. I am a human being and a living customer. I had to leave the area of Tennessee to head through North Carolina, Georgia, South Carolina and now Florida. The item was not ready for came. Picked it back up and the item is still sitting in my car. Hoping I can find some place that can do it overnight. The person who picked it up was kind was nice, but they're doing everything by robots and by computers and it's so impersonal

These guys are great! They are prompt, courteous, and always do a great job with my dress shirts…read moreand suits. Highly recommended

I had good results from using this service but others had mixed experiences…read more Schedule your necessary alterations well in advance to be sure

I was very hesitant to try this place due to some of the reviews I read…read more Cons: 1. The phone # listed online is different than the one listed on the sign outside the door. 2. She only accepts cash or check and this was not discussed via our text convo or when we discussed me picking up. So I had to leave and go get cash (which during Covid would appear to be more of a hassle than it ever should be) 3. Hard to find. The sign is in the front and the only entrance is around the back of the building on the bottom by the hair salon. I would've rather not have had to drive over, to see a sign with a different phone # and different hours of operations. But I do understand that not everyone is tech savvy & probably doesn't do much social media. Pros: 1. Quick response: I text the # listed on the door and got a prompt response for an apt the next day. 2. Appointments: She is doing appointments only due to Covid. I wore a mask, she wore a mask and no one else was inside during any of my visit. I had the lining of a dress for a wedding I'm attending hemmed. 3. Quick turnaround: My apt was on Tue., and I was able to pick up Fri. morning. I will say that almost $18 for the liner to be hemmed seemed a bit steep to me. I worked in prom & bridal for a long time & that typically ran $10-12. It was a very simple fabric as well. But I'm happy with the quick turnaround. She was there when she said. Over all, she was friendly, the place was clean, and her work was great for a hem!

Easy drop off and pickup. Quality work. The owner is direct and not conversational, but he does a…read moregood quality job and was timely. I will definitely continue to use this business for my alterations!

The nicest people work here. My family and I have been coming here for many years. Santos and his…read moreteam are helpful, kind and accommodating. The quality of work is incredible and pricing is more than reasonable. I was referred to them many years ago by world renowned custom suit makers at John H. Daniel. What I like about this place is it's always busy. In my experience that has always been a good sign, of a healthy business. I can confirm that this is the place to go if you're looking for quality work. My family and I drive over an hour from Gatlinburg to see Santos and his team and I've referred many people here over the years and every one of them will tell you - this is the best place with the best people.

Quick and pleasant service, excellent product and value! Will be bringing more clothes here for…read morealterations.

They did a really good job for me. Their prices are very reasonable and my clothes were ready when…read morethey said they would be.

I highly recommend this Quality Alterations. The gentleman is highly qualified, talented and…read moreefficient. His prices are competitive and he does beautiful work. We have used him for prom dresses, bridesmaid dresses and tailoring blazers.

This used to be the place to go . They charged $65 to sew on stripes on a military uniform it used…read moreto be 10 each was charged $65 Wow sorry my business is elsewhere.

My daughter and I were traveling. We tried a few shops in Knoxsville a few very rude. We called…read moreFoothills Wedding Boutique and a Young lady who's was Tori fit was in before she had another appointment . We were 20 minutes away. First dress we saw when walked in was so beautiful. We looked at some more and came back to this one. It was a prefect fit we purchased it and was able to bring it home. Would love for everyone to know that Tori was just wonderful. I would like to Thank you personally Tori mother of Bridgett the bride to be. Teresa

Had a great experience. They had a lot to choose from. They took their time to make sure I was…read moresatisfied. Thank You Farrah, Cruise and Hailey