I have been using the business for at least 15 years! They are the best! Their services are wide…read moreranging and most importantly they are a family run long standing business in the community. They can repair just about anything. And since I have a short left leg, I can tell you their wedge & heel work is too if the line. They have taught me so much about the kinds of shoes I need to buy so they can wedge them or increase the heels. They even took the left boot off my ice skates and increased the heel height! I would go no where else for shoe work!

Ok well my wife dropped off some boots for new soles. We were told it would be a few weeks and…read moresomeone would call when ready. No one called for five weeks. We are almost an hour away and I was in town on business so I stopped by. Was told they had tried to call several times. Bull hockey!! Boots were in great condition and really looked new. Was a little pricey but still happy with the results.

I have used Rogers several times in the last few years for Leather Jacket repair as well as several…read morepair of Boot sole replacement. Excellent!

I brought my wife's boots and a pair of loafers that I haven't worn in ages. Roger repaired and…read morerefinished both shoes to a condition that was like new. Very happy with his work. The cost was around $80/shoe -- so $160 total for me. But, in effect, these are new shoes again. So, it is cheaper than rebuying a shoe (if it's a costly dress shoe or boot). This is definitely an old-school business. Cash upfront and the shop looks/feels as one would expect -- shoes, equipment, smell of varnish. It's kind of nice to see in a world where everything seems to be disposable. Give him some business if you have the need to rejuvenate some shoes, belts, luggage, etc.

one of very few old-world cobblers left. I'd trust him to…read morefix any leather garment! Friendly, competent service.

I really enjoyed my first visit to City Shoe Shop in Maryville (Jan 2023). There I met the third…read moregeneration owner Jim and found we had much in common. I brought Jim a pair of sneakers made by SAS (San Antonio Shoemakers) with a broken eyelet. SAS provided me the new eyelet set and Jim did a wonderful job of installing the new eyelet. It's worth a bit more to buy American and well worth $11.00 for Jim's service. Thanks Jim, they are like new!

I had purchased a linen suit that needing alteration. Miss Hahn did a wonderful job of shortening…read morethe jacket sleeves and hemming the pants to fit. The suit was altered and dry cleaned within the promised one week's time--actually, ready a day earlier than promised. I was very pleased with the alterations--it's a good fit. Oh, and the price was as expected.

I took an expensive shirt to Prestige Cleaners in Powell and got it back ruined. There is a hole…read morewhere the collar button used to be. Not a loose button. A hole. The shirt went in wearable and came back damaged at the one spot a dry cleaner has no excuse to tear. They call themselves East Tennessee's quality cleaner. Quality would be returning the shirt the way you received it. Instead I paid them to put a hole in the collar. I will not be bringing anything else there, and I would not trust them with a shirt you actually care about

I would highly recommend Northshore for tailoring. I brought in a suit jacket, and they had a…read morereally quick turnaround time, along with very helpful recommendations. The owner clearly cares about what she does and takes a lot of pride in her work. It was a little on the expensive side, but well worth it for the quality and expertise.

Fast, professional, and well priced tailoring on my suit. They wanted it perfect, asking for…read morefeedback and offered recommendations on fit.

Mr. Cakir is a perfectionist, and I have been a loyal customer for at least 10 years…read more His work is first-rate, and the prices are reasonable. I can wholeheartedly recommend this business.

Came in on a weekday to drop off my son's suit pants for alteration. The man who finally came out…read moreof the back room saw us and didn't even ask what we needed. He immediately said he wasn't taking any orders because he was too busy with prom season. I didn't even say when I needed the pants by. There was no rush. I just needed them before 5/16 (a month later). He was incredibly rude and unwelcoming.I advised my son to tell his entire fraternity at UTK to NOT use this place for alterations. It's okay because we found a wonderful alteration place in Farragut.

Good service, excellent work, always ready when promised. Had leather motorcycle vests done with…read morepatches, the work was first rate. The price is quite reasonable, as well. I highly recommend them! One word of warning; they only accept cash or check, no credit/debit/mobile payments.

I was new to Knoxville and needed alterations done in a hurry! It also doesn't help that I'm…read moremilitary and we have to make sure the person doing the alterations know where our items go. The owner is super professional and welcoming! His work is neat and always down right. He's also not expensive even when you need a rush on your clothing. I came in today to get something sewn on that minute and he was able to do it in 10 seconds and only charged me $10. He also steamed it for me before giving me my top back. Any time somebody asks where I go for alterations you bet your bottom dollar I'm directing them here! ‍

Had a great experience here. Re-upholstered a leather couch cushion for a very reasonable price and…read morethe finished product matched the rest of the couch perfectly. Highly recommend for any of your leather or vinyl needs.

I called and he was very friendly and helpful. He gave me some great advice on leather repair and…read morepointed me in the right direction. Even though I didn't end up needing his services I would definitely recommend him.