The shop is dated and cluttered, however, I was happy with the work they did on my two pairs of boots. I would use them again. It's a disappearing trade so I hope they will still be around. read more

I took two pairs of brand new boots in to have speed hooks installed where the top three pairs of eyelets were. I was very pleased with the job that they did on them! This kind of shoe repair shops are rapidly disappearing in our country. We once had two shoe repair shops in Oak Ridge, but the last one closed their doors over 10 years ago. I recommend Custom Shoe Rebuilders for your next shoe repair job! read more

Excellent Workmanship and professional interaction. Finishing my shoe issue was done expeditiously and efficiently

This incredible shop is still open in Ftn. City and still fixing shoes, purses, and any number of things along those lines that need repair. My son bought a brand new Naugahyde-like cover for his car rooftop carrier. It split along several seams the first time he used making a trip to Knoxville last year. He lived in Knoxville until his college years so he knew just who might be able to repair it. Not only did they repair the splits, they reinforced them on the inside. And for an extremely reasonable price, especially in this day and age. If you have shoes, boots, purses- just about anything along these lines that requires expert work- I cannot recommend this little shop strongly enough. Family owned (father to son) for 70+ years. read more

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Asked for boot repair on bottom soles, 8 months go by with no word. I remember they have my boots and go to pick them up (ready or not) the boots were repaired but the price was almost triple what I was quoted and they were not fully repaired because the forgot to replace the insoles of the boots. So 8 months and 130$ later, it would be my advice to just go buy new shoes instead of this service. read more

Great old fashioned shoe repair Shoes looked like new!!! Their competitor went into political realm saying all employees vaccinated So violating Hippa Custom just keeping it professional which I appreciate! read more

I came to get the heel on my boots fixed since the nails came out of it, the price was very reasonable, quality work, and very nice customer service. A pretty quick turnaround as well. I'll be using this shop for all my resoles and repairs. read more

This is exactly what you want in a business. Great and friendly staff, great work and very reasonable prices. For most people around Knoxville, the shop may be a little out of the way and the storefront may lake some curb appeal but seriously, this place is worth the drive. read more

Old school, family ran shoe repair shop that makes up for its lack of curb appeal with service. I got a pair of ropers and didn't like the bulkiness on my calf. These guys did a great job adding a zipper and the cost was very reasonable. I will absolutely return for any shoe needs in the future. They also offer a shoe cleaning service which I plan to use in the future. read more

Custom Shoe Rebuilders - Shoe Repair Near Me - Knoxville, Tennessee

Of all the services available, you simply cannot beat "tried and true" experience. When those services are provided by caring and cordial people, the consumer gets a bonus on top. I had the kilt belts extended, and a number of dress shoes, dress boots, and work boots repaired by this terrific team. They (and their business) are a "treasure" to those of us in Fountain City. Given their reputation, I would advise others that the drive to their shop will be repaid. This is not a "glitzy" shop, but a workplace full of character, and the usual smell of leather and craftsmanship. Character and integrity are hallmarks of this established second generation business. If you are headed north on Broadway toward Halls, be careful not to miss the median turn "cut in" to double back. Signal ahead to prevent any traffic accident from behind, since you will be in the left fast lane. The location is on a curve, so on the exit, watch left for oncoming south bound traffic. read more

They replaced a leather strap that my puppy chewed off of my favorite pair of heels. I almost threw the shoes away but held on to them and the strap buckle for about a year before I found these guys. They were able to sew on a matching strap and I cannot remember which side was chewed off, great job, and cheap! They saved me a ton of money. They also replaced the heel caps on another pair of shoes and they are like new, also cheap. Father and son place, they were both there and both very nice. It's a hidden gem that I will return to soon with my next shoe repair. read more

I had two pairs of work boots resoled for less than the price of a single new pair. I need chemical/slip resistant soles for work and they have the materials for that which is fantastic. So far I've been wearing the same pair for a few months now and the soles aren't falling apart or coming loose and I couldn't be happier. Very friendly people and will definitely be using them again in the future. read more

This place is a hidden gem in Fountain City! I had a pair of leather boots I loved, but wished they were black, so I called custom Shoe Rebuilders to see if they dyed leather and they do! I also have taken in a pair of boots that I loved that had the heel worn down on them. The owners are precious and seem to be a father son owned company. These prices are reminiscent of 20 years ago, so I can't complain about that! It is a dive of a shoe repair business but they get the job done and the owners are incredible nice! Go ahead and save those shoes that have been rotting in your closet ! read more

Custom Shoe Rebuilders - Shoe Repair Near Me - Knoxville, Tennessee

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I had a pair of boots and the heel was worn out and uneven. They replaced the heel only took a few days. The prices are very reasonable. Would definitely use again and recommend. read more

My watch strap was broken so I took it to a watch repair guy and he was like nah can't do it, so I thought hmmm, cobbler...and found this place. The guy here was SO NICE and he did SUCH AN AWESOME JOB and the price was SO CHEAP! It was perfect. read more

I have been here for several shoe/boot repair and have always been more than satisfied with the job and the price! I've never met his son (who I think does the majority of the work now), but the "older" owner is always great! read more

thought I would give this place a try. I needed some leather replaced on an old belt of mine. The owner did not do the work but a helper of his did. He did not do a very good job. The leather piece he cut to replace my old leather was cut crooked. But I will give them another try but I will ask if the owner is going to do the work or his helper. The owner is a very sweet sweet man. An ole time original shoe repair store. read more

Great service, good prices. Only thing I didn't like was I didn't get a phone call when my repair was ready to be picked up, I had to call them myself. Will use again though. read more