Its a good facility in Oak Ridge. The machines are newer and its decorated nicely. Its run by…read moreprofessionals and they are very helpful. The prices are very reasonable and it gets busy because its popular. Parking is both easy and convenient. The machines all seem to be in good working order. I appreciate the large capacity machines a lot. Only a few downsides. The building A/C is not big enough and it gets HOT inside during the summertime. The dryers don't get hot enough for long enough and so it takes a long long time to dry anything. The clientele is always fascinating to watch LOL. Think "People of Walmart".

I called Bob's after my dryer went bust. They answered my call and I was relieved that they picked…read moreup and delivered on my side of town. Everything was so convenient and service was friendly. Nice to know this service exists.

Well, I tell you. The lady at the front knows what she's doing. She runs the place well. But she…read morealso recognizes her customers and can tell when someone is new. Am I that obvious? I wish that she was just a bit more helpful. I felt like she wanted to hurry up with me so she could say hi to Bob WhatsyourFace behind me. Clothes were cleaned but the quality is not good enough for the fees. Still too wrinkly to be considered laundered. How can you say this was cleaned?

I agree with the other reviewer, Paisley B. I've been using Concord Cleaners -- mainly because…read moreother family had always used them and I followed their lead. I've given them many chances. But, I am ready to switch now. I recently had a dozen shirts cleaned here and most of them came back with substantial wrinkles. Also, the shirts didn't smell right to me. The facility in Oak Ridge is just a drop off location and has seen better days. They clean the clothes in Farragut (near the old Kroger). It isn't much nicer. Overall: I think Concord Cleaners isn't the best option anymore. It's a shame.

I would agree with the other review that the service is a tad slow. No one was at the counter upon…read morearrival and I waited a good 5-10 minutes for someone to come from the back and greet me. I do wish that there were handouts and better signage about pricing and services offered. After handing off my tablecloths and cloth backdrops, they did not give me a clear indication of pricing. I had to ask and even then, it was an estimate, not guarantee. I was given a time estimate of about a week, as they were being sent elsewhere to be dry cleaned. I was later notified that my order was ready for pickup. Upon arrival, they said only part of my order was completed but happened to find all behind the counter. They were well-packaged and looked great. It is the service that could stand a bit of a pick-me-up. I do like that there is a drive-thru option!

Slow service and they don't even have the courtesy to let you know that your stuff isn't going to…read morebe ready on time. You have to call and find that out yourself. If you are on a time crunch, then this is not the place for you because they have no respect for busy people. No discount either for the inconvenience, just too bad for you.

I've used this cleaner for about 3 years. Recently, I dropped off a black suit to be cleaned. After…read moretwo weeks of being "it's not ready", I asked for it back so I could take it elsewhere. It was then that I learned that they had "lost" the trousers and shrunk the coat. When the business owner wouldn't call me to solve the issue, I went shopping for a comparable replacement suit. When I provided the owner with receipts (the coat fit fine but the trousers needed altered), he said he would settle with me at the end of the week. Now it's into the second week and he keeps putting me off. My next steps are to file a claim in small claims court and the Better Business Bureau and picket the store. I suggest taking your business elsewhere.

Took a pair of trousers in to be hemmed. Was given a week turn around with a specific date. Two…read moredays after the date, the trousers hadn't even been touched. Had an important interview that day and no trousers for my suit. Absolutely unprofessional!

had lost money in washer and left a note, owner sent the nastiest email back basically saying I was…read morelying. It was very angry like don't you ever come in my laundromat again type of thing rather than asking for more clarification of what happened which would have made everything clear

It's a great laundromat with a decent number of washers and dryers .It's clean ,and spacious enough…read moreto where you're not tripping over each other.. I like that it has some super big washers so I can have clean bedding,or rugs as often as I like! The #1 thing that sold me though is the card readers! I hate fooling with all those quarters, and now I don't have to!!

It's nice and clean but very expensive. $1.00 only gives you 11 minutes in mediocre dryers that…read morestop and change direct every minute so you lose even more drying time. Will never use this place again. Spent over $20 to wash and dry 3 small loads

From the owner: Tropic Breeze Laundromat Our mission is to provide customers…read morewith the safest, fastest, and cleanest laundry experience possible. We have all new washers and dryers, and our staff is exceptional in helping you with anything you need. Visit us, drop off a load, or schedule a pickup and delivery. Laundry couldn't be easier with Tropic Breeze!