Mr. Cakir is a perfectionist, and I have been a loyal customer for at least 10 years…read more His work is first-rate, and the prices are reasonable. I can wholeheartedly recommend this business.

Came in on a weekday to drop off my son's suit pants for alteration. The man who finally came out…read moreof the back room saw us and didn't even ask what we needed. He immediately said he wasn't taking any orders because he was too busy with prom season. I didn't even say when I needed the pants by. There was no rush. I just needed them before 5/16 (a month later). He was incredibly rude and unwelcoming.I advised my son to tell his entire fraternity at UTK to NOT use this place for alterations. It's okay because we found a wonderful alteration place in Farragut.

I would highly recommend Northshore for tailoring. I brought in a suit jacket, and they had a…read morereally quick turnaround time, along with very helpful recommendations. The owner clearly cares about what she does and takes a lot of pride in her work. It was a little on the expensive side, but well worth it for the quality and expertise.

Fast, professional, and well priced tailoring on my suit. They wanted it perfect, asking for…read morefeedback and offered recommendations on fit.

Easy drop off and pickup. Quality work. The owner is direct and not conversational, but he does a…read moregood quality job and was timely. I will definitely continue to use this business for my alterations!

The nicest people work here. My family and I have been coming here for many years. Santos and his…read moreteam are helpful, kind and accommodating. The quality of work is incredible and pricing is more than reasonable. I was referred to them many years ago by world renowned custom suit makers at John H. Daniel. What I like about this place is it's always busy. In my experience that has always been a good sign, of a healthy business. I can confirm that this is the place to go if you're looking for quality work. My family and I drive over an hour from Gatlinburg to see Santos and his team and I've referred many people here over the years and every one of them will tell you - this is the best place with the best people.

Good service, excellent work, always ready when promised. Had leather motorcycle vests done with…read morepatches, the work was first rate. The price is quite reasonable, as well. I highly recommend them! One word of warning; they only accept cash or check, no credit/debit/mobile payments.

I was new to Knoxville and needed alterations done in a hurry! It also doesn't help that I'm…read moremilitary and we have to make sure the person doing the alterations know where our items go. The owner is super professional and welcoming! His work is neat and always down right. He's also not expensive even when you need a rush on your clothing. I came in today to get something sewn on that minute and he was able to do it in 10 seconds and only charged me $10. He also steamed it for me before giving me my top back. Any time somebody asks where I go for alterations you bet your bottom dollar I'm directing them here! ‍

Have no idea what company the gentleman from California thought he was rating with a one star, but…read morenothing in his rant would apply to this company. They have no computer-generated options, and all service is on a personal basis. Have done business with them for many years and always first class. Well deserving of 5 stars.

I am driving across America hitting every state throughout the entire summer and I needed to get…read moreone particular item dry cleaned. I took it in personally. They said it would be ready immediately and I gave them the weekend since they also took the weekend off. I could not reach them by their phone. Everything was through computers and portals. You could not get a hold of any human being and that turn me off because I am not a human Android. I am a human being and a living customer. I had to leave the area of Tennessee to head through North Carolina, Georgia, South Carolina and now Florida. The item was not ready for came. Picked it back up and the item is still sitting in my car. Hoping I can find some place that can do it overnight. The person who picked it up was kind was nice, but they're doing everything by robots and by computers and it's so impersonal

LESS THAN ZERO CUSTOMER SERVICE- Beautiful $550 Marchesa dress ruined, $80 to alter, and I'm out…read morealmost $700 - wife/seamstress altered from waist up when was only supposed to be taken in hip area and straps shortened. I write this review to hopefully prevent another customer service disaster like I had there today. If you don't have an issue, you won't know and good for you! The dress was not ready the day the husband promised on 7/25. He knew I wanted to pick up earlier since it's for a very important event. After several calls and attempts to pick up in the days after 7/25, the husband continued telling me that it wasn't ready, that they were working on a wedding dress. I'm sorry, but I don't really care about excuses. Anyway, we were finally able to pick up a week late. The waist up fit perfectly fine when I dropped off, and was NOT supposed to be altered. Now I cannot zip it up. Called to explain the issue and the husband giggles and tells me just come in and they'll see what they can do. Not considering or caring that I'm 1/2 hr away and my schedule is tight. I get there and they talk over each other the whole time making it very difficult to have any sort of conversation, but suffice it to say that they both kept denying that they altered the top of the dress. I saw what appeared to be chalk markings near the zipper and the sides, which is usually how they mark for altering, and pointed that out. They both responded louldy while the wife was wiping it off, denying they marked the dress. It was almost controlled chaos. I had just purchased the dress and brought to them with no markings. THEY THEN TOLD ME I MUST HAVE GAINED WEIGHT. I did not, as proven by the fact that the hip area where wife altered the dress fit perfectly, which they kept telling me. How could that be if I gained weight? It couldn't. I was obviously upset, asking them what they were going to do about it. The man told me that they could take it out on top, but that would be another alteration, ie I would need to pay for that which was ridiculous, like the whole experience. But the wife then told me there was no way to take it out.They continued talking at me, both at the same time, and the husband was laughing and smiling. It was a nightmare, they did nothing for me except lie to me and ruin my dress, cause me a lot of stress and financial distress. I am out a lot of money and need to go find another dress in two days and spend more money. If you have had a similar issue at this business, please contact me.

They said it would take 6 days for them to hem my jeans. I came on the 6th day and they said that…read morethey weren't ready and I had to come back the next day. They told me that the jeans might be ready that night and they don't do "by time" pickups - that's literally not what a deadline means

Fast and excellent work. And very reasonably priced. So glad to find a great local tailor.read more

I left getting my bridesmaids dress altered until the very last minute- she had it done perfectly,…read morewithin two days! I will be back if I need anything in the future!

This place is not fancy but they do great work at a good price for dry cleaning. I have had sever…read morepieces laundered and dry cleaned there. They also do alterations and from what I saw she does good work.

Great service. Dry cleaning a suit post wedding. Good cost and timely service. Would recommend to…read moreanybody and will be coming by again soon!