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Alterations by Ruth

5.0 (2 reviews)

Services - Alterations by Ruth

Clothing alterations

Clothing mending and repair

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1 year ago

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2 years ago

Ruth did an amazing job with alerting my wedding dress! Her attention to detail and thoroughness was incredible.

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Heel Sew Quik - Went to pick up and the front of snap was not replaced.

Heel Sew Quik

(18 reviews)

Tyrone

They are fast. They always do a great job for me…read more They are reasonably priced. What more could you want? 5 stars baby.

***Update*** September 11: Went BACK to pick up wallet. It was not fixed. "He" proceeded to tell me…read morehe fixed my original issue but could not explain why he didn't put a cover/snap on the front of wallet; "he" tried to make me think he couldn't repair my issue and put a snap on the front. I explained to him this is not acceptable and if he couldn't fix it he should've said that. "He" then said he'd put a cover on the front and I could pick up on Monday. I told him this is my 4th time. He said it was not. At any rate, BEWARE of this shop. No apology, no sorry for the inconvenience, nothing. ------------------------------------------------------------------------------------------------------ I'm disappointed with my recent experience at Heel Sew Quick, especially since I've used this shop before and they've been at this location for quite some time. I brought in a wallet to have the snap replaced. When I picked it up, I discovered that the new snap had been installed through two layers of the card slots, which prevented my cards from being fully inserted. I took the wallet back and explained the problem so it could be corrected. When I returned today, that issue had been fixed, but now the top portion of the snap was completely missing. I took photos after each visit, which I've included with this review. I also noticed that the replacement snap seemed a little larger than the original, although there may have been a reason for that. When I tried to explain the latest issue, the woman assisting me said she didn't know what happened and seemed to think I would take the wallet home unfinished. There was a language barrier that made communicating the problem difficult. I ultimately gave the wallet back, kept my repair ticket, and was told to return when "he" was working, which I assume means the person who actually performs the repairs. At this point, I've made multiple trips for what should have been a straightforward snap replacement, paid a fairly high price for the repair, and still do not have my wallet back in completed condition. What has been most disappointing is that I have not received an apology for the inconvenience or the repeated issues. Based on this experience, I'll likely look elsewhere for future leather repairs. If you do use this shop, be very clear about exactly what you want done and carefully inspect your item before leaving. I will update this review if the repair is completed properly and the issue is resolved. Photos are included to document the condition of the wallet after the repairs.

Alterations by Ruth - sewingalterations - Updated October 2026

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