I had some pants hemmed here. I took the time to fully explain how I wanted them hemmed and to not…read morecut any material. In spite of my detailed instruction, they still cut the material and hemmed them how they felt it should be done. When I picked up the pants, they explained that nobody wants them the other way. Let me be clear and state this was not something that was lost in translation but rather negligence. There was no formal apology. I kept my composure and still paid for the the pants but was very unhappy. I will never return.

A little pricy but I had fancy dresses dry cleaned and a zipper fixed so I expected to pay a little…read moremore. Very nice and everything looks great!

I had a nice wool coat cleaned here and they did a very good job. I'm happy to see that you have…read moremending services and altering services. I did get to meet the cute dog of the store. It definitely lives up to its reputation and the owner was very nice too. Parking varies according to time of day but can get crowded.

I love this place! Have had multiple perfectly done dry cleans, at a fair price, and the best part…read moreis that you get to pet Rocky their dog. What's not to love?

7.5.25 I purchased a…read moredress from Old Navy for less than $15, but it was loose around the shoulders so I had the straps altered. It was $30 for my alterations. When I came to pick up my dress, I tried it on and it wasn't as fitted as I was hoping for. I talked to the owner, Le, and said it wasn't to my satisfaction and he was willing to alter it for no additional charge. I have been to other seamstresses who will charge for additional alterations if you are dissatisfied with their service. Although the alterations were higher than other tailor shops I have gone to, their customer satisfaction compensates for it.

An outstanding tailor, with decades of experience, dealing with high quality, expensive, hand made…read moreclothing. Major expertise! Gentleman re cut several, hand made suits & jackets from Italian artisan makers & they came out perfect!!

I found this business through a Google search, which led me to Yelp. The reviews were good, so I…read moredecided to move forward with contacting the business. Since I did not know their process, I called first. The process for drop-offs/fittings and pick-ups is scheduled through the website. While on the call, I asked some questions and was provided with a good amount of information to feel confident about scheduling the appointment. The website scheduling process was simple. On the day that I dropped off my garment, the process was pretty quick. I tried on the item and we discussed the alterations. I think the entire visit was about 10-15 minutes. We discussed when I wanted to pick it up, as well as pricing and payment options. We verbally set a pickup day, but it also required a scheduled appointment, so I immediately set a specific appointment for a few days later. When I picked up the item, I tried it on and the alterations were exactly what I wanted. Needless to say, I am pleased with the alterations. I would definitely return. I paid using my phone, so it was great. Comparatively speaking, I think her prices are pretty competitve with other cleaners and tailors in the area.

I've been here twice and the service has been amazing!!! I will definitely be coming back for any…read morefuture alterations I have.

Amazing, amazing, amazing…read more The quality of work produced here is worth driving from anywhere in the DMV and surrounding states. I've had both formal dresses fully tailored and casual items shortened or adjusted. Each time I come into the store to drop off items, I receive Mr. Song's full attention and gentle suggestions. I am so happy to have found a tailor who listens to my requests and lends his expert opinion to ensure the clothes look made just for me. Very centrally located within Lakeside Retail plaza.

This is by far the best place I've ever found for alterations. Very professional but relaxed…read moreestablishment with reasonable prices, and the owner is friendly and extremely hard working. They really do an amazing job and have always done it perfectly the first time. I really hope they are in business for many years to come!

I truly feel so lucky to have found Marya design. I bought a wedding dress, which was a simple…read moredesign but had a massive train, which I didn't feel particularly comfortable wearing for my relatively casual wedding that didn't have a ceremony. When I was buying the dress, I was told that it would be impossible to remove the train while maintaining the shape of the dress, so I had resigned myself to needing to add a bustle and would just wear it bustled the whole time. When I told Marya what I hoped for, she didn't blink an eye before saying she could remove the train and keep it even all the way around. When she showed me the dress to approve at my second appointment, I was truly speechless. It looked like it was designed that way and looked even better than I could have imagined. So already, she was a true wizard to me, but I ended up using her again to add a lining to another dress I bought for the courthouse, which I loved but had an inner bodysuit that was totally visible through the white fabric. She took out the bodysuit and added a lining so it was not only beautiful, but also way more comfortable to wear. She is an absolute magician, so professional and so incredibly talented. And reasonably priced for the highest quality. What more could you ask for?

Marya was great... she did hemming, bustling and made detachable straps (in the picture)... exactly…read morehow I wanted them, and I was very pleased with the outcome. she even accommodated my last minute change request and was very nice in general. She gave me her opinion when I wanted it, advised on how what imagine will look like when executed and never pressured me to decide. Her prices are good and I would recommend her for sure!!

I had my first experience with Mega Cleaners recently. Someone came and picked up my 9 pieces and…read moregave me an estimate time for delivery. They reached out again to confirm drop off, and the process has been pretty smooth. Probably the best experience I've had so far with a dry cleaner.

We had a small oriental rug that needed cleaning. Before taking it to them, I asked them if they…read moreperformed that service. They said yes. Then, after we had given them the rug, they called and asked if we would mind if they sent it out to another service that they thought would do a better job. We said sure, if you think that's a good idea. Two and a half weeks later, I was notified and picked up the rug. The edge on one entire side had been destroyed. Whoever cleaned it had stuck little tags on it saying it was damaged when they got it, but that was a straight-up lie. It was in excellent condition when I brought it in and only somewhat dirty. The other edge had some damage, but not as much. We are now pricing rug repair to the tune of $350 or more. We don't know much about rug cleaning and so, perhaps, should have known we should have taken it to a specialist. But they also should have been honest with us when we asked whether that was a service they performed. Basic honesty about what you can or can't do is a trademark of good service. So we've learned our lesson, but it's been an expensive one. I should add that during this process I called them a couple of times and was not able to leave them a message. They also have a paper sign posting COVID hours on their door, but haven't bothered to update Google search or their website. So there were a couple of extra fruitless trips and phone calls involved in this whole process, as well.

Such a lovely small tailor! Was able to hem a bridal jumpsuit with a quick turnaround time…read more Extremely reasonable prices and run by a really nice older couple! 100% recommend!

The customer service was impeccable, Richard took the time to hear what I wanted/ needed. Explained…read morewhat he was going to do to alter the dress while still keeping the integrity. Quoted me a fair price and detailed the charges. Said the dress would be finished in 6 days and he got it done in four. Amazing work and very happy with the result. If you are in need of a tailor look no further!

Carolyn is the best seamstress in Howard County. My dress fit perfect! Highly recommend her for…read morealterations.

After putting out a post "looking for an affordable, female seamstress in the area that would be…read moreable to hem a dress and add a removable modesty panel to work with nursing for a good price", I was recommended to go to Carolyn and I'm so glad I did. She did a great job for a great price, and she's a very nice woman in general. Left it with her at around 3:15pm and by 6:45pm, she had messaged me she was done. Same day! I've already started recommending her to friends and family. I'll definitely be back.

Horrible they only pressing the clothes they're not cleaning them same stains i put them in with…read moreare still there.Nope don't do it.

I'm saddened say I brought in my suit and shirt (White) was still dirty on the whole collar. Mine…read moreyou the suit was clean! The shirt was still dirty on the second attempt. It looked the same as when i brought it in the first time.