Irena is the most amazing tailor. She has great taste and always knows what looks best. She is fast and kind. I will always go to her.

The shop is right around the corner from me and I liked the way the reviews sounded. I'm so glad I went here too instead of the other alteration shops also within walking distance. Because Irena actually suggested a change to my initial request and it was a banger. I had purchased a dress for my bachelorette party which was too small around the rib cage and back with the intention to add a lace-up closure to the back instead of a zip, since it was the last one they had and I absolutely needed it. Instead, Irena suggested I needed to show off my back more, leave the zipper on, terminate it at the small of my back, and fold the remaining fabric down to create a super deep V. It looked stellar. read more

Alteration Express - Deep V alteration for my bachelorette dress - Sewing & Alterations Near Me - West Hollywood, California

Thank you Alteration express for altering my Saree top. She's fast, affordable & kind. Also, she's does quality work. This is a small business please support her! Thank you again for helping make my night memorable :) read more

Alteration Express - My Saree Top was Altered at Alteration Express! She's the best. - Sewing & Alterations Near Me - West Hollywood, California

I found this place here on Yelp, with decent reviews. Gave it a shot & was not a great end result. I have had things tailored at different places over the years, & as they kept closing, was looking for new spots. I will not go here again. read more

I bought a dress at Bloomingdale's last minute for an event. It was the last piece they had & the threading needed a repair. I found this place on Yelp, called ahead to assure they could take me on the spot. I walked over with my dress, had a lovely chat with the woman who runs the shop, and within minutes the dress was ready. I couldn't have been happier. read more

Alteration Express - Ready to go after a quick fix! - Sewing & Alterations Near Me - West Hollywood, California

Expert alterations done with care in a timely way. Reasonable prices for even the most complicated jobs. Convenient street parking and flexible hours. I've been satisfied by all the work I've had fine here for nine years of coming here. read more

Irena is such a breath of fresh air ! I had a horrible experience with the seamstress provided at David's Bridal that left me in tears and I was nervous to even go to another place to ask about my wedding dress alterations. I found Irena online and emailed her and took my chances and I'm SO glad I did. Irena saved my dress and it fits absolutely perfectly now. The other seamstress told me it would take 6-8 weeks and Irena was able to all the alterations and more in 2 weeks ! I cannot wait for my wedding. Irena was so kinda after I told her about my previous terrible experience and made me feel like a beautiful bride to be. I've recommended her to my friends and I will definitely be back for any and all of my future alterations. Thank you so much Irena ! read more

I cannot recommend Alteration Express and Irena's work more! I was in search of a tailor for my wedding dress and was referred to Irena by a close friend. My friend does PR for high fashion designers and told me I'd be in excellent hands since she trusts Irena's attention to detail on these very delicate and expensive dresses. I had a bad experience at a previous tailor (made comments about my body) so I was a bit nervous when I tried my dress on for the first time Irena and her team. They immediately made me feel at ease and were SO attentive and great listeners to what I wanted to change and what I wanted to keep. When I went back for the second fitting I almost cried tears of joy. The dress was PERFECT! I felt like a true bride and I was so touched my how personally invested they were in my dress. I also want to share how fairly priced she is! Every other tailor quoted me much more, likely the sentimental tax because they know its a very important dress. If you're looking for a tailor, see Irena and her team! I'd post pictures of my dress but I haven't gotten to wear it yet since my wedding was postponed due to COVID-19. However, I cannot wait to wear the dress because Irena did such an amazing job! read more

I had the fabulous experience at Alteration express! They did such an amazing job altering my wedding dress. The prices are very reasonable and the company even better! 5 stars is not enough! read more

Very responsive, extremely professional, helpful and understands and knows fabrics felt very confident that they have done an amazing job

They do pretty good work but they're not super honest. Prices for alterations are never consistent and often sometimes grossly overpriced. Also, your clothes will come back very dirty so anticipate having to go to the cleaners after no matter what. Adding to this. I take it back. The work is also pretty bad. I'm now seeing photos of me in the clothes they altered and it looks really really bad. Don't go read more

I was quite surprised to read the poor reviews. I have been going to Alteration Express many years (10+) and I greatly appreciate Irene's skill, expertise and friendliness especially as I bring in older vintage pieces from the 1920's, 30s and 40s that are delicate as well as new items to be altered. She always has a smile, is super nice, and I love the quality of the work. I have found them to be honest, fair, and reasonable and have never had an issue. I am happy to see her other repeat customers come in and she always makes sure to know what and how I want the pieces altered and I know I could go back if I thought something weren't right but that has never happened and I have taken probably close to 100+ pieces there. I am treated as an individual as opposed to a number and will continue to go there for any alterations needed. This is a genuine review, so no fake here. read more

I was recommended by somebody that works at Hugo Boss at Beverly Center since I needed a jacket altered the same day. Their job was spectacular and on a timely manner. Since then, I took all my jackets and pants and they have not failed me once. After that, took my Zegna suits and once again, flawless. Another good thing about the place is that they know the trend. Irina is always very courteous, honest, and have never disappointed me. Recommended them to my friends and they were thankful that I introduced them. read more

I don't often write reviews- either services need to be exceptionally good or exceptionally poor. This place is the worst. Rude service. Lack of responsibility taken for their workmanship, filthy shopfront. If you bring your clothes here, get them cleaned afterwards for bugs- not kidding. If you have any choice- go elsewhere. read more

I had a last minute event and bought a $20 dress for it. Just for the hem she wanted $140. I told the woman that It was too expensive for me for this specific event but I thanked her for her time. She then proceeded to mock me and say "what did you want to pay? $10?" and be extremely rude. WOULD NOT GO HERE AGAIN read more

After a recent sportcoat purchase from Macy's, I was in search of a place to shorten the sleeves. As it happened, I parked right next to Alteration Express (not a fan of long parking lines at the Beverly Center) and decided to pop-in. In minutes, it was clear that I was dealing with a professional tailor of many years with an excellent eye for detail. Although the sleeves were long, they were also a bit too wide and the back of the jacket had a few issues as well. The fitting process took just a few moments and I decided to get the whole thing done. It only took a couple of days to complete the entire job and even have a few minor alterations finished up right on the spot at the time of my pick up. The jacked was masterfully fitted and looks better than I expected. More importantly, I look better than I hoped wearing it. Everything was fast, professional, and very affordable. read more

I've had alterations done here many times over the years as my weight has fluctuated a lot. The owner has been very helpful and extremely friendly. Prices are very reasonable and she has done "Express work" many times as I am a procrastinator when it comes to seeing a tailor. Very conveniently located as well. read more

I'm a girl that wears boy clothes. Many people do not comprehend this. Hairstylists want to give me Lori Petty sideburns, homeless people ask for "spare change sir", and dry cleaners alter my clothes sucky because they don't understand. I once had this korean lady in San Francisco flat out refuse to hem my jeans because (a) I was sagging them and (b) wanted them bunched over my sweet dunks a certain way. Well guess what. AMY DONT PLAY THAT. She just hems my shit like a normal lady who specializes in alterations. I don't have to yell at her or grab my stuff and storm out yelling obscenities, I just get to pay her with a smile and leave happy with stuff that fits. Fortunately for me, I don't look like Chaz Bono, so a lot of my stuff needs super altering for a tailored fit. Amy is very impressive in how she does this and I have since been able to wear clothes that I previously refused to wear because they were a little RTW for me. In fact, I'm going there to pick up a jacket right now! BYE! read more

Have you ever had a pair of pants suddenly get LONGER? Yes...longer. When you ahem, put on a few pounds, your pants inevitably begin to squeeze your thighs like a sausage skin and they magically shrink up an inch or two, making you appear like that little old lady you always see at the post office in the snug polyesters with the hem swinging about a a hands width above her shoes. No one wants that. Well, a similarly odd thing occurs if you LOSE a few pounds...and it only takes a few. I have these spectacular make-you-bum-look-like-at-least-100-bucks black Theory pants that I swear I had hemmed a few years back. Strangely, they've gotten longer! Like, drag-on-the-floor too long. Now I KNOW I didn't drop a ton or something so I'm assuming I must've slimmed down in the thigh, causing the hemline to drop a coupla inches. Sigh. So these pants have been sitting in the "I need to hem you" pile for oh, let's just say long enough to collect dust, and I recently decided that I should probably shorten the suckers so they match my frame. Of course, like every woman, I wanted them hemmed like NOW. No petite gal wants to wait a week to get their pants hemmed. Nope. No sir. So I went online and scoured the internet for a place that could do the hem quickly, and correctly. Alteration Express came highly recommended by a friend so I thought I'd check it out. I parked right out front at a meter (there's also spaces at Blockbuster up the street...just don't let 'em see ya!) and waltzed in around noon on a Thursday. I told the lovely lady in the shop that I needed an express hem done for a job interview the next day and she said, "no problem." NO PROBLEM! Awesome. I picked them up around 6pm the same day and it only set me back $10. I didn't bother trying them on in the store but when i got home I sure as hell tried those suckers on...and with every damn top in my closet. It was like I had a whole new wardrobe! My newly hemmed Theory's made all of my tops appear flashy and new! So people, I suggest that if your pants suddenly seem as if they grew on ya, head on over to Alteration Express. Ten bucks is certainly a bargain for a great hem...and done on the same day! You could even go buy a new pair of pants in the morning and have them ready for that hot date the same evening! Oh, and they do more than just hems mind you...when I went in, the seamstress was repairing a bedazzled shirt for a Chihuahua. No joke. Now THAT's service! read more

Been here maybe 8 or more times. We were referred by the people at Traffic in the Beverly Center. First few times were great. Great prices, speedy turnaround on work (about a week), and awesome workmanship. Then just this year, everything began to slip. We started getting back questionable work. Pants hems too short, stitching for hole-patching didn't even match original cloth color, and when we showed up to pick up some stuff on Saturday (we gave them two weeks), they were still working on it. Their attitude is more like "just take what we did, we're not fixing it" these days. They must've gotten too popular and overwhelmed. We'll be going to another tailor from now on. read more

I dropped 6 items on MAY 12TH, today is JUNE 18TH. So over a month ago, and my alterations are still NOT ready. I came by on June 5th to pick them up for the first time and was told they weren't ready so I figure by now they would be...nope I was wrong. And they were simple fixes, like holes and a hem. Terrible service with a non caring attitude. If you can't keep up with the amount of work then you shouldn't commit to it and customers will be more than understanding and would look for another alteration place, there are plenty around. It just makes you look bad as a business. And your prices are outrageously ridiculous for the work. Which reminds me of how you guys have the audacity to ask for cash even though you take credit cards. Hello...here in the United States we ALL have to pay for taxes, why are you trying to hide your income from the government? If you don't like our system you can always go back to Russia. If I had a choice I wouldn't even give this business one star. But Yelp requires you to. read more

Love this place! Amy saves me every time. I've gone here for suits the night before a big interview, a gown for my cousins wedding a few days before the big day, every day jeans.... She does miraculous work! She can definitely get extremely busy, so come prepared... that way you wont have to come back with the shoes you were supposed to bring with you to hem your pants... Definitely worth the money and time... read more

Came in with a super rush job needed (my sister's wedding, and i needed to trim my suit pants and shirt). The lady here at Alteration Express quickly measured my pants and shirt (while I had it on). And had it ready for me in about an hour. And it cost about $45. Her service as efficient, quick, and without any problems. The shirt and pants fit lovely. I know where I'm going next time I need alterations! read more

Last minute , shortening of sleeves on my new HOT dress so I could wear it tonight. No problem ! Wasn't cheap , but it looks BEAUTIFUL . The job was perfect. Will definitely be back. read more

This place is more than just alterations. The woman has a serious *eye* for fashion, and knows how you *should* look. I've been to other places, and it's some random dude that puts a pin in for your cuffs, and that's it. This woman wants you to look good - and that's what makes a suit - it's all about the fit. She's a bit pricey, but quality is worth it. read more

I went in with a bridesmaid dress that was, well, about two sizes too small. Yikes. No amount of Spanx would help remedy the situation, and it wasn't pretty. That 100% polyester satin just doesn't stretch. I was scared to say the least. Custom dresses like the one I had take 12 weeks to order, so if they come in too small, you have no choice but to make it fit you. And bowing out of the wedding? Clearly not an option. Amy made the dress fit. There's really not much else to say, other than she was super friendly, did a super great job, and I'm going back to her the next time something I have needs altering. When I tried on the dress once she was done with it (one day later, might I add) she and I hugged with excitement as I zipped it up on my own with out any help whatsoever. And I learned my lesson, always order those bridesmaid dresses two sizes bigger than you think you'll need. read more

When you have garments you need altered, especially special items that may have been costly and you have purchased with the goal of looking your best, look NO FURTHER. My profession requires that I attend many events that require varying levels of dress clothing and finding Irena and her team truly changed the game. Every single item I have brought to Irena for her masterful tailoring has gone from a "good" fit, to a garment that literally looks as if he was made for me and hand-tailored to accommodate my every bump, line and curve. As a grown man who has gone through a lot of styles, I have NEVER found any tailor, designer, seamstress or otherwise who has such mastery of their craft. The price meets the quality. If you have a pair of jeans you need cuffed, go to the corner. If you have a piece of clothing that is new or old, but want to have the best fit and the most expert tailoring and alteration, THIS is the place. The transformation from the article you took off the rack, to the finely crafted tailored garment you pick up from this small wonder of a shop will find you garnering compliments each and every time you wear it. read more

Alteration Express - Formal jacket after the fine, fine work of Alterations Express - Sewing & Alterations Near Me - West Hollywood, California

I can't rave enough about this place, yes at first you may think the ladies are rude as they are Eastern European & more abrasive in communication than the usual. However, they have hearts of gold & are the nicest, friendliest most amazing tailors & artists once you get to know Irina & the ladies. My wedding dress is super intricate, I needed it altered in length significantly & on top of that she added b'ful boning, cups & had a great idea for new straps I hadn't even thought of, oh & added an all important detail on the back. I could go on and on, my experience was wonderful. They prefer you pay in cash, big deal. :) read more

Sent in a pair of jeans to be altered. Asked for an inch to be taken up, instead 8 inches got taken up. Was told to my face that's what I asked for, until the cut off denim pieces surfaced. The response then changed to, sometimes these things happen. I had been a customer for maybe 5 plus years. The work was always excellent. I believe they have new staff that seems to do the same work you would expect if you went to a cheap dry cleaners and asked for your jeans to be taken up. The finish itself on the bottom of the jeans, was single stitched half way around and then double stitched the rest. Everything about the work was just wrong. Very disappointed. Expensive pair of jeans ruined. Didn't even offer to refund me for the awful alteration job, forget the cost of the jeans. If I could leave 0 stars for this review I would. read more

I have been here over 10 times and the service is always great. Good prices and very quick turnaround (if you need it) read more

I wish I could give ZERO STARS!!! DO NOT GO TO THIS TAILOR!!! She is beyond unprofessional! She is so rude it's beyond insane !!!! She not only charged me $80 to tailor the waist on my pants, but then had me show up to pick up my pants that were NOT finished. She didn't even give me the call to inform me that the job wouldn't be ready on time!!! So she told me to give her 4 more days !!!!! All bad!!! She then still charged me $80 and bullied me about it !!!!!! AND the pants DIDNT FIT!! And she wouldn't fix it said it was unfixable !!!!!! Which is a lie !!!! I took my pants to my local tailor and they are going to fix it !!! Now I have to spend more money !!!!! Her energy is so bad I really feel like she's a witch !! Stay away she doesn't deserve a single dollar . So unkind and unfair to a customer. I left feeling like she robbed me!!!!!!!!!!!!. A CUSTOMER SHOULD NEVER LEAVE UNHAPPY!!!! DONT GO ! Don't go !!!!! read more

BELOW ARE ALL FAKE REVIEWS!!! By far the worst experience of my life. Let me start off by saying as I entered the store I got my first red flag. The woman there was screaming at a man telling him he was wrong about his alterations. He remained pretty quiet and distraught. She told him to leave more than once, while he stated none of his items were the way he asked her to take them in. I saw him wearing one and his arms were way longer than the sleeves. This is when I should have just left and found another place. I had a $500 dress that I bought two days before that had an amazing long train. I was needing it hemmed due to my height. I told her to leave the train and she pinned the way I wanted. She said that it would take another day than expected because it was more work. Everything seemed fine until I came back for the dress. As soon as I arrived two days later I received my dress and noticed there did not look like there was a train. I told her and she screamed "Yes, its right, there is a train." I tried it on and started to tear up. THE ENTIRE TRAIN WAS GONE. I had a one length dress. I was so upset. This dress was a bridesmaids dress for a wedding I was headed to the following day. She then examined the dress and said "I oops we messed up but its still fine, theres no problem. You can still wear it." At this point I was losing my mind for the fact that she was able to blow it off like there was no issue. I continued to ask her how this happened and she said "I don't know, you must have told us to do this way." I left and called back and hour later and told her I needed the money for my dress. She was responsible for the mess. She told me to get a receipt and she would pay. I went home got the receipt and went back to the store to only get told I was a liar. She not only told me my receipt was fake, but that I bought a used dress!!! What?! I have the receipt with a picture of the same dress. It made no sense. She looked at the picture and the receipt and proceeded to tell me I was lying. Again and again I told her to please pay me since she said she would. Finally she said give me the receipt AND THE DRESS and she would look into it, but it would take about a week. Again WHAT??? Why would I give you the dress and the receipt? So you can sell it yourself and I am not only out $500, but also out a dress? It made no sense at all. She kept screaming and screaming at me. It was the most shocking experience I have ever had. DO NOT GO HERE AT ALL!!! They are crooks and lazy and do not care what happens to your clothing. I am not filing a civil case due to this entire experience. This was my last resort, but she has left me no choice due to the fact that I have tried multiple times to get my money as well as inform her of my next step. RUDE, AWFUL, UNQUALIFIED PEOPLE!!!! read more

I literally just left this place in tears. I have never been treated so poorly as a paying customer in my whole life. I took my wedding reception dress to these ladies because the reviews were good and they're across the street from my job. I had a last minute alteration to my dress because right before the wedding I became pregnant and gained a few pounds. I asked if they could take the zipper out and turn it into a corset lace back so it's adjustable. They said ok that's $150 CASH ONLY. That should have been my first red flag because they have a credit card machine in plain sight. I should have said something but with my wedding days away I just wanted to get the work done and $150 seemed like a good price for what I wanted. I go for a fitting and notice they only let the dress out. It fits fine which was great but I still wanted the adjustable corset back because the dress is snug and I wanted to be comfortable. When I asked if they were still going to add it they looked at me like I wasn't making sense. Then they start to speak to each other in Russian and said ok it will be done tues. Well today is Tuesday and nothing was done to the dress. This is when everything went down hill. I asked where the corset back was and the first lady shrugs me off and says "I don't know what your talking about talk to Irena." So I talk to Irena and she said I never asked for a corset back. And I said I did that was the only thing I asked for. I would have never agreed to pay $150 to let a simple dress out. I try to remain calm because I'm pregnant and I'm not trying to argue with anyone but these women start to argue with me in front of two customers no less. This goes on for 10 minutes when even one of the customer says "The customer is right. This is not right what you're doing and its not pleasant to watch". And Irena says "yeah yeah the customer is always right" On the verge of tears I give up and pay my bill and start to cry. Irena says with an attitude "What are you crying for?" Like it annoyed her that I was crying in her shop. I just get my change grab my dress and walk out. Worst experience ever. read more

Alteration Express did my wedding dress, and they did a fantastic job! I really appreciated that she was able to look at the dress on me and see what needed to be adjusted -- I would have never noticed some of the things she suggested, and they made a HUGE difference. (Like pulling the shoulders up 2 inches for better support, etc.) I had three fittings there and it worked out really well -- $140 for the whole thing, which is a great price for wedding alterations. read more

I had a similar experience to some of the other reviews here. Not only was Amy condescending and rude to a PAYING customer, but she completely forgot to do my garments. I had to find an entirely different outfit for my event due to her poor organizational skills and lack of customer service etiquette. Never again. read more

I am a female groomsman in my friends' wedding so I bought a white men's shirt and a vest/pants combo at Men's Wearhouse to match the other groomsmen and then brought them here to get them adjusted to fit a woman's body better. The pants needed a simple hem and taper, the shirt just needed the sleeves shortened, and the main thing that needed adjustment was the vest. I'd bought a size large enough to fit around the bust, so it needed darts, taking in at the waist, a more feminine neckline, and a couple other things to make it fit a female body. When I asked how much it'd be, the lady helping me broke down bit by bit all the things that were going to need to be done, and it ended up adding up to a final quote of around $150. Most of this was for the vest. This seemed fair since it did need several adjustments. Well, the sleeves on the shirt are a tad short but other than that I have no complaints about the tailoring. And yes, the women who work there were abrasive in constantly telling me I'd bought men's clothing and men have different bodies, making me feel like an idiot for buying menswear to begin with, but whatever. What I do have a huge complaint about is that the final charge was $255! A full $100 more than the quote. This seems so ridiculous to me. Of course I paid it because the work was done and I needed the outfit but I'll never be coming here again. read more

The Beverly Center Macy's Men's Dept referred us to this place. TERRIBLE WORK. TERRIBLE SERVICE. She does not even deserve the one star I have given her. When we arrived, she was helping a flustered young man who was searching for his lost garment. She scolded him that clearly it was not here. I was slightly freaked thinking we are walking into this place with over $1,000 worth of clothing. She better not loose things. First bad sign, then we begin our trials... 1. I should have ran for the door when she started to open the pockets of a $600 DKNY suit trousers with her hands, pulling apart the delicate wool. My heart was in my throat. "I COULD DO THAT!", I told her and begged her to stop. 2. My boyfriend by then had gotten into his new Hugo Boss suit trousers and she ushered him on to the dressing stand. I suggested he put on his shoes, but "No", she said, "it's not necessary. I can see just fine." I quietly insisted, but felt like a jerk. "I think we want to be sure you get the length right... [because we don't spend $750 on a suit every day]". Ignored. 3. My boyfriend stopped by, on the agreed day, to pick up the altered trousers. When he arrived, he was told the alterations were not finished. He stopped by the next day and the buttons and button holes had not been finished. She told him to come back later in the day. When he returned, she wanted more money for the buttons. And he said she was very unpleasant about the whole affair, he said she had agitated him to the point of wanting to throw the money in her face. 4. Finally, when he got the trousers home and he tried them on --with the shoes-- they were too short! Of course! When you are in this position, where the person you are dealing with is supposed to know their trade, you give them the benefit of the doubt that they really do know better than you. My mistake! We are going back to the gentlemen tailor at Macy's. He did a fine job on the first suit we bought. MEANWHILE... for any one else.. DO NOT WASTE YOUR TIME AT THIS PLACE. And I really hope Macy's stops referring this woman. read more

I use to go here all the time when the old owner was here. New owner is rude and will find ways to rip you off.

Amy is the best. I am so glad I found this place. She understands style and my needs. Highly recommend

My fiance and I were referred by Hugo Boss Beverly Center to go here to get his suit and tuxedo altered here. I have given my business here twice now and first time shame on them, second time shame on me! My fiance needed his suit on Monday so Amy said it would be ready for pick-up on Friday. We live downtown LA, so to make it over here is a journey. I get there Friday and her worker said that the suit won't be ready until late Sunday (12 hours before my fiance needed it) and to come back. Never called me or anything to tell me not to come! Her excuse: the cast of Glee came in unexpectedly for alterations... God I hate LA sometimes... Second time needed a $2000 tux altered. As soon as we walked in the door, the attitude on that lady was out of control. I even asked if her name was Amy because I can't believe someone in this terrible economy, as a business owner would not make customer service their number one priority. I think we exchanged about 15 questions and statements and it was like she wanted to kill us and we were such a bother. I told her the pants needed to be taken out and she said, "I know what he needs. my job." I told her the lady at Hugo Boss suggested the shirt get taken in a bit, and she starts lashing out and giving me grief about how she knows her job and who cares what anyone suggested to do, even though she asked what we wanted altered... It was our engagement party fitting btw, which ended up just leaving a bitter taste in our mouths. I asked my fiance if I was imagining her attitude, but he said it is just her culture... I don't know about that, I just think it was ridiculous. I was so close to grabbing my man in the middle of the fitting and telling him we needed to leave. I knew he would kill me because shopping and alterations is torturous for him, so I let it be for now. My friends always ask me for referrals for alterations; Amy you can be sure that I will never send anyone to you and I am going to advise Hugo Boss not to send you their clients because it looks poorly upon them. read more