Customer service in any customer-facing job is of paramount importance. I would have to say it's…read moreseverely lacking here. Not sure if it was an employee or the owner that was working, but the absence of warmth when facing a potential customer or a customer left feeling like the business can go without our patronage was startling. It's too bad that the alteration shop we usually go to has closed, or else we never would've come here. We'll go somewhere else next time.

Friendly owner and good customer service! Reasonably priced alteration and on time completion…read more Great communication!

Best Service I've Ever Received in toronto!!!!!! These guys are professionals at their job for over…read morecombined 50+ years!!!!! yes you can go to other tailors but these guys are the ones you trust with anything!

I came in for dry cleaning 5 items and altering 1 item and they lost a piece of clothing. They kept…read moresaying they will find it but never called me once to follow up. i followed up for 3 weeks, then gave up. They tried putting blame on me for losing it on the way home. They offered me some random pants as compensation and that they would tailor some clothes for free next time. I rejected. No monetary compensation was offered not even a refund for the dry cleaning. I didnt force it, just walked away. Unprofessional and untrustworthy.

My sweetie found this small clothing alterations shop inside the New Century Plaza. She felt I…read moreneeded a wardrobe change, without the high cost of replacing many of my favourite shirts. Bham! What a great idea! Just shorten the Polo and T-shirts lengths so that I could wear them without tucking them into my pants. I gave her a shirt to test the quality of the alteration. She left it with the elderly shop owner. I was impressed with the final product and quickly selected 16 other shirts. They all came back the next day altered for my stature. Now I have a new old wardrobe! Or did my sweetie get what she really wanted which was an old new man! Only cash payment is accepted at May May's.

Naum altered for my family the variety of clothes- from evening dress to winter coats, everything…read morecame out perfect and fast . I would recommend his servise for everyone.

Reasonable price for the decent job he does. I've been to his store twice so far for hem adjustment…read moreand he's done such a clean job both times. The location is very convenient too with it being in the corner of the plaza. Never had any issues finding a parking spot.

Such great service and my winter long coat is shorted nicely - now I have a new coat which was…read morebought 20 years ago. Grace's calm demeanour gives me the assurance that the alteration will be done nicely. I am glad that I can ask for her help from now on for any tailoring work. Thank you Grace!

She let out the waist in two of my pants. Grace had my pants ready for the prearranged pick-up…read moretime. The cost was very reasonable, I will come back again.

While traveling and living at the hotels we found this dry cleaner place with such an amazing…read morereviews. The employee at the cleaners was really friendly and the prices were good. However, they ruined my husbands shirt. I'm so upset after I realized that his Hugo Boss shirt is completely ruined by All Cleaners. Lots of bleached spots (white an yellow, different shapes and sizes and even few holes!!) I'm so so disappointed and upset. I wish they gave us money back for the shirt they ruined! Please beware with things you love or/and are expensive because this shirt was one of my favourites and now it's garbage. If the owner would refund us for the shirt, that would be a different story. I would consider the situation and update my review. But the owner did not care.

First of all, the two people (owners?) inside are super nice. I've never gotten (needed, really)…read morealterations done before so I was a bit nervous walking in. Both of them were super friendly and definitely made me feel like my questions weren't dumb questions LOL Super simple process: just told them what I wanted done. Paid. Picked up my clothes hours later. Friendly. Quick. AND prices are decent! Definitely will come back in the future if I have any other pants that need hemming or if I need my jacket cleaned!

Came in with a last minute alteration for a dress on the same day as my event. The service was…read moreimpeccable and the hem was shortened in a way that looked better than the original. Sure it was a bit pricey but she turned it around in a few short hours and even steamed my dress .

I went to this place to have the sleeves of my leather coat shortened and add velcro to the inside…read morepocket, much to my surprise they really cheated me they charged me $92 to shorten the sleeves on a coat and sew back the material at the end of the sleeve, it was even written on the bill button $25.68 included in the price which I'd ask for and they insisted that the button was not part of the job even though it was written on the bill they give me some crazy excuse that the button was for reattachment of the sleeves I've never heard of this before calling reattachment to the sleeves a button. If you take your clothes there be very careful because they like to really gouge their customers and not do the job completely.

OK it is now over one week since I did my first posting here & I not only have now picked up my…read morealtered two pairs of pants but I have also worn them. They are working out splendidly just as I had thought they would do. The workmanship is suberb as usual & I was charged only the current going rate. No one can ask for more in my opinion. Again I have never had any problem with the workmanship done here by Experts Tailoring. I have only good recommendations to give for this firm & the service was prompt & courteous. I shall now rest my case that these tailors are the very best to be found for both quality of tailoring workmanship & speed of work completion bar none in our locality. Their prices also can not be beat in our area from what I have witnessed in my examination of the local competitors.

I thought the service was good at first but they really over charged me! Watch your bill people!…read moreThey post saying that pant narrowing is $10 but they charged me $15. There is NO and UP sign and when I told them about the issue they did nothing about it saying that they don't own the business which isn't true because the girl told me that they were all family. Additionally, they charged over $50 to make small alterations to a dress. The total bill was over $80. Go elsewhere! They have 0 customer service. The woman in the store was very rude. Complete waste of money.

The strap ring of the leather bag fell off and Van.Y fixed it with their excellent craftsmanship…read more Highly recommend.