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    Altamont Summit

    2.8 (81 reviews)
    Closed 10:00 am - 6:00 pm

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    Short Review. Unit L307 (READ FULL REVIEW, ZERO STAR Review) Cons: - MICE. (MULTIPLE MICE) - Outrageous Move Out Statement. - Maintenance UNLOCKED and OPENED our door without our permission. - Wasn't Cleaned or Maintained Prior to Moving In. - Poor Communication From Landlord. - It's SO Far From Everything, Hassle To Leave and Enter. - STAIRS (Top Floor) - Subpar Build Quality. Pros: - Nice Layout (2 Bedroom, 2 Bath) - Spacious / High Ceilings - Gated (When it's Working) - Solid Amenities - Great Views (Top Floor) The first few days in the apartment where great, but that soon changed. Less than a week after moving in, we noticed mice droppings and urine residue. Being disgusted I immediately called the office to notify them and see what solution they would offer. The told me that they would have Orkin stop by and check the apartment to see whether there was any mice or not. They have Orkin do "Preventative Maintenance" every Tuesday on property. Unfortunately Tuesday had just passed so we had to wait a few days for them to come by off schedule. They put traps down and we waited. We took a closer look at the apartment and found a few things that needed to be fixed. Thankfully maintenance is responsive and was able to take care of everything swiftly. Prior to us moving in, we weren't able to view the unit. We were told it wasn't ready because of maintenance / cleaning that needed to be done. If we would have seen the unit prior, we would have been able to see that the mice had already been in that unit. It's apparent to me that neither maintenance or cleaning was taken care of prior to us being handed the keys. The following Tuesday the Orkin Rep. came back to check the traps. Unfortunately there was a mouse found on one of the traps. He thought it maybe just one that some how made it's way in. We where uneasy but thankful that it had been caught. He laid more traps down and left. A couple weeks later I found a dead mouse in our spare bedroom, presumably killed by our cat. Orkin came back and more traps where put down. Everything was normal for a few months until one night our cat caught a mouse, with it still alive in his mouth he brought it into our bedroom. He dropped it and it ran all around our bedroom. Eventually we chased it out and it went underneath our cabinets. I proceeded to check the traps and found a separate dead mouse on the trap. I was furious. I sent an email to Altamont, asking for a more permanent solution. The traps obviously weren't enough. I then sent an additional email with pictures of what just happened. I never received a response to either email. A few more weeks passed and my partner finds partial remains of a mouse again in the spare bedroom. This time we didn't bother notifying Altamont because there was no communication about this ongoing issue from them, they failed to ever reply. About 3 months later, still with no response to my original emails, we decided we wanted to break our lease. We were fed up with the infestation. We sent an email notifying Altamont. It was only then that they decided to respond and take action. They sent out Orkin once again, and the Rep. told us that he had possibly found the spot where the mice had been coming in. More traps where put down and he notified the office of his findings. Without our permission or knowledge, maintenance bangs on our front door, yells "Maintenance" and then proceeded to unlock and open the front door. We weren't even given time to leave our bedroom. The maintenance worker was seconds away from stepping in but was only stopped when I met him at the door. We had never given permission to enter our home, in fact we weren't even notified that maintenance was even coming to our apartment. That was the last straw. After that we broke the lease, and left. We were then charged over $1000 for the final move out fees and that's after the $900 deposit we had originally put down, (we had only lived there 8 Months). They then listed our unit for about $2,500 per month ($600 over what we were paying!) Save your time and money and stay far away from this place. This is NOT the place to rent from.

    Xanah W.

    I am a previous tenant that lived here awhile ago. I think it should be brought to everyone's attention that after running these reviews through a service called Fakespot, it was determined that several reviews are fake or altered. I will share as picture. Only about 70% of the reviews are real (guess which ones) and that deception of this kind should be brought to potential renter's attention. In my time living there the unit itself was nice but the parking was horrible. Upon moving out we were charged for damages that never occurred in our apartment and threatened when we tried to fight back. Not a professional experience.

    Bikes stolen
    Paul V.

    Only took a couple weeks but... My BIKES have officially been stolen. Thank you very much Altamont...

    The area underneath our oven. As we left it. Clean.

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    Ask the Community - Altamont Summit

    How long is the wall between doorway and fireplace in the resident 3 upgraded apt? I'm about to move in and want to know if my TV will fit on that wall?

    Depends on the size of the apt not the upgrade level, I have a 65" tv n the smaller one bedroom and it fits fine between the front door and fireplace, hope this helps. I highly recommend buying a Transdeco tv stand… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Altamont Summit

    It feels very secluded but still just right up the hill from all the convenient shopping places like Fred Meyer, Trader Joe's, Walmart, etc...

    Mentioned in 2 reviews

    Read more highlights

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    Stevens Creek Apartments

    Stevens Creek Apartments

    (11 reviews)

    This is so far one of the best apartment in Happy Valley.We are glad to have found a nice place…read morewith a very supportive office staff, who are always ready to lend a helping hand. Thanks Steven's Creek Apartment and way to go!

    There are some really good things about this complex. Central location, quietish neighborhood, nice…read morefloorplans, quick maintenance staff. The manager's family owns the complex, as well as GMC, and the team will at least be friendly to your face when you're in their office. Reactive dogs are a problem here, but that's life in most cities. Be cautious if you own a small dog like I do. I've had some scary run-ins with out of control large breeds on the premises in the last year. Really the biggest issue here is communication. You typically only find out about major problems if you happen to notice first responders here or your neighbors talk amongst themselves. We have had a host of breakins, inside and outside the building, as another reviewer mentioned. Management will typically only mention break ins being an issue very rarely. They don't tell us how often they're happening, but we know because we know our neighbors. We also had a massive flood due to a pipe break in the neighboring building, and many were evacuated. We only were told what happened by the fire crew. Several people were displaced, and the fire crew told us they had turned off the fire sprinkler water sources, so not to be reliant on them going off in the event of a fire. Management never said a thing to any of us about what happened, how long those sprinklers would be off (and in which buildings), and if we needed to worry about other pipes. The lack of communication is scary, and we hope they'll consider changing the policy of just keeping quiet in the future. Your residents talk to each other and it would be great if we all knew that you were keeping us in the loop. I understand keeping up appearances, but sometimes so many people are being affected that your silence just adds unnecessary stress.

    Scott Mountain by the Brook - Mailroom got broken into

    Scott Mountain by the Brook

    (18 reviews)

    Lents

    If you have a family, value your safety, or expect management to uphold the lease agreement, do not…read moremove here. I've lived at Scott Mountain by the Brook for over 10years, and in the past year new management has stepped in and in the last year, I've experienced nonstop noise during quiet hours, violence, and criminal behavior from the apartment below mine. I've submitted dozens of complaints and Ring recordings to management -- including video of domestic violence, drug use, prostitution, guns being pulled on people, my life being threatened on more than one occasion and open alcohol in vehicles. I've even submitted recordings of people pulling guns, threatening my life, and people committing violent acts -- and management has done absolutely nothing. Most of the time they don't respond, or they make excuses, saying "Portland is a tenant-friendly city" -- as if that justifies ignoring my rights as a tenant. The leasing office claims they enforce quiet hours, don't tolerate drugs or crime, and care about community safety -- but that's completely false. I've sent them undeniable proof of ongoing criminal activity, sometimes multiple times a week, for over a year, and the tenants responsible are still here. Oregon law (ORS § 90.322) gives tenants the right to quiet enjoyment, and Scott Mountain has completely failed to uphold this. If you're looking for a safe, quiet, and professionally managed community, this is not the place. What I've experienced here is nothing short of neglect by management, and I now have no choice but to consider legal action. Do your homework before signing a lease here. A pretty landscape can't make up for feeling unsafe in your own home every day and night.

    Where does one begin when the list is painfully long. It started off good, the first few months…read more This review would be negative stars if that were possible. The stress, and inconvenience of living here is too much. I thought with each new property manager things would improve. Nope. Moving is expensive, and I remained hopeful. I'm leaving as soon as my current lease is up, since there is no negotiating otherwise. In the almost 3 years of living at this property, we have had no less than 6 different maintenance staff, and almost as many office staff & property mangers. Requests for maintenance take 2-8 weeks even if it's something urgent like (hardwired) smoke detectors beeping constantly at all hours. I've had electrical issues repeatedly & they don't seem to mind that only one of the outlets in my entire kitchen work properly. They just say sorry we are short staffed. Right, for 3 years. Whenever they do get around to fixing anything it's shoddy, and usually a repeat thing because it wasn't done correctly. The last time maintenance was here, he couldn't manage a bath fan replacement without 3 trips to get stuff - never mind this was the 4th time we'd requested it be fixed. The property got an exterior facelift, great. How about fixing the issues like the windows that mold inside EVERY year. Keep them open just a crack for circulation and your heat bill will be OUTRAGEOUS. The way they bill for water sewer is completely insane & it creeps up monthly. There is constant dog waste & garbage everywhere & no porter on the property. They do raise the rent every year, but there have been no real improvements at all. This is the only Oregon property they have, and it SHOWS. The cost to value is criminal. A young man was shot and died right outside my building, there are car break ins frequently. The patrol is completely useless. The reviews on their website are filtered and chosen, don't be fooled. Do your research. One of the managers they had called and emailed me so many times it was harassment asking me to leave a review, well, here it is. You got what you wanted. I was going to wait until I moved out to do a review, but I'm stuck here it's awful and I'm being ignored, even after hand delivering a letter directly to the manager. It was a bad decision to live here. I've worked in property management & can understand the challenges. I gave so much time and a lot of grace. I'm done being ignored.

    Riverwalk At Happy Valley

    Riverwalk At Happy Valley

    (50 reviews)

    This is the worst property you could ever live in. They don't take care of their tenants and they…read moreleave dog poop everywhere. Does not follow basic human values. DO NOT MOVE HERE!

    WORST PLACE EVER! If you don't mind homeless people going through your trash as soon as you dump…read moreit, then taking dumps in the garbage areas and stalking you as you go to your home then you are good. Manager is a MEGA @&)?!. she refuses to meet or talk with tenants and willingly take the side of her staff every time. Parking sucks , maintenance does BARE minimum to get by, if ever showing up. Man made gutter run off looks pretty and serene sometimes but only when they actually cut veg and well they NEVER ACTUALLY TAKE TRASH OUT OF IT. I have seen needles, bongs, weed containers, bicycles , toys and well if it's garbage that's where it goes! Dangerous algae blooms happen in April causing coughing, wheezing, tremors, lung infections, nose bleeds, headaches, diarrhea , nausea, vomiting, sneezing and that just humans. It's deadly to dogs and wildlife too. Basic human needs and safety is ignored. People drive through at dangerous speeds and i have seen kids almost get hit. Other people living here are rude and dirty. Everyone signs an document that says drugs are illegal on the property but on an hourly basis weed and fentanyl smoke, and drug deals happen. If you want a safe place to live this is NOT it. Your kids are always at risk, and Security...LOL.. what security? Need I say more!

    Mt Scott Commons Apartments - My damn dog yo

    Mt Scott Commons Apartments

    (5 reviews)

    Nice apartments at a reasonable cost. Neat and tidy yards. Kept up well. Maintance man has his game…read moreon. Always there for you when you need him. Great view from my patio. I would and have recommended this apartment complex.

    We lived in our unit for 3 years. When we moved in, they told us they could have replaced the…read morecarpets but decided they were OK and had normal wear and tear. We just moved out to last month and received notice in the mail that the carpets were replaced due to pet urine smell... we have no pets. Overall living there was fine for the price it was when we moved in. The apartment was generally fine when we arrived but the mold in the window sills had been painted over which caused a constant struggle of cleaning the mold off the window as well as the windows did not close all of the way, when we brought this to the attention of management they told us to close the uncloseable windows and keep them clean- offering no other way of killing the mold. A month after moving out my chronic headaches are gone. The showers turn pink due to likely old pipes and require bi weekly cleaning to maintain. The landscaping is well maintained. Maintenance team has always been very helpful. Even with frequent changes in management within our 3 year stay. Management generally answers their emails but often doesn't know who you are. The pool is nice but the "gym" could use some updating as rent prices continue to increase. For the time being it was a good place for us to live but we felt we could get more for our money as rent became comparable with other places that offered more/better amenities and less busy neighborhoods.

    NW Modern

    NW Modern

    (36 reviews)

    I have a pit bull, which probably already tells you most of what you need to know. I got her as a…read more9 month old puppy, and she immediately made short shrift of my entire, 25-year-old (pretty rotted) perimeter fence. Not a small job, and an emergency one, because she LOVED running around the neighbors' yards. Lucian and his Dad braved the elements on extremely short notice, and built an entire new fence (mostly in the rain) for a great price. They gave me lots of upgrades, like unknotted wood, and thicker footers, and were incredibly fast and efficient. Its beautiful. That should have been enough, but - no - then my about six months later my back neighbors got their own Bernadoodle puppy, and the two dogs decided they didn't want a fence, so my pitty figured out how to pound her head against the boards until they bowed, then get her jaws on the wood, and tear through it. Lucian agreed that metal roof panels attached to the back fence would probably work (either that or an electric cattle fence), so he and his son came back out with the panels, cut them to fit, and spent a day attaching them, which - it turns out - is not as easy as it sounds. Again, quick service and excellent value. This family business, NW Modern, is fantastic, and I highly recommend them. And yes - it appears the metal roof panels are working!

    NW Modern replaced an 80 foot section of fence for us. We are extremely pleased with the results…read more The price was reasonable, work was completed quickly, and the quality of the work outstanding. This is a small, local family business and we highly recommend them!

    Altamont Summit - apartments - Updated May 2026

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