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    AltaMed - Pasadena Del Mar

    3.0 (2 reviews)
    Closed Closed
    Updated 1 month ago

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    Photo of Irene L.
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    27 days ago

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    AltaMed Health Services C.

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    1 year ago

    The wait to see a dr is long. My appt was at 9:40, currently 11:03 and I still haven't seen the dr.

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    WenCheng Jen, MD - Waiting room

    WenCheng Jen, MD

    4.6(33 reviews)
    3.3 mi

    COVID-19: Social distancing is not enforced at this establishment. All of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the building and it is very small. The lot does get full quickly, so you may have to find some street parking, but that shouldn't be an issue. Establishment: The establishment itself is very clean, neat, tidy, small, and organized. They recently moved to a new location, and I love everything except the parking lot because it's so small. A nice upgrade in office space. Yay! Staff: The staff here are very friendly, kind, warm, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. Dr. Jen, as always, is very professional, compassionate, empathetic, and knowledgeable. He doesn't rush, and he truly listens to his patients. I love that he isn't dismissive at all. My favorite doctor as an adult.

    My first time here. And honestly I hadn't gone to a doctor for a check-up since the start of the…read morepandemic and had been putting it off for some time since I felt fine, but finally decided it was time before I was way overdue for one. And dare I say it was a very pleasant visit to Dr. Jen's office for the most part... compared to other doctor visits I've been to, going to Dr. Jen definitely won't be daunting compared to others I've been to. My first impression of the place was already a good start, with a very friendly staff and I appreciate that this place seems to keep things in order where I seemed to be the only patient in the office at the time (which is great for the pandemic situation). Dr. Jen was very thorough in my check-up and I specifically came here to also get a pap smear all at once. Very professional throughout, including his female staff member. The pap smear wasn't all that bad (granted my body wasn't cooperating for part of it but that's not his fault) and he made sure I was comfortable the whole time too. Logistics-wise, it was about 3 months out from when I made my appointment call, but I was ok with it since I didn't have an urgent reason. Office itself is in a good location. It's on the 3rd floor and you can find the entrance to the elevators next to the pharmacy. Bonus for the lab being downstairs if you need to get your blood drawn in the future after the doctor's visit, so it's nice that everything you need is in one location. There's free parking around the building and I didn't have trouble snagging a spot on a Friday afternoon.

    Photos
    WenCheng Jen, MD - Dentist parking lot. Do not park here. They will tow your car away

    Dentist parking lot. Do not park here. They will tow your car away

    WenCheng Jen, MD - Entrance

    Entrance

    WenCheng Jen, MD - Entrance

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    Entrance

    W Geriatrics - Dr. Theresa Wong looks forward to providing peace of mind for you or your loved ones

    W Geriatrics

    5.0(13 reviews)
    3.0 mi

    Dr. Wong is an excellent and compassionate primary care geriatric physician who provides responsive…read moreand thorough medical care. She is fluent in Mandarin Chinese and can communicate seamlessly with Chinese-speaking patients and understand their lifestyle habits. Her administrative procedures enabled me to sign up my elder relative for her services very easily through the user-friendly appointment webpages and online payment set-up. We received a free consultation prior to registering for the subscription, which allowed us an opportunity to evaluate Dr. Wong's expertise and decide that her professional training and clear communication style suited my relative's medical care needs. Dr. Wong differentiates herself from every other primary physician I have met because she is accessible 24/7, especially during emergencies or complex medical situations. We can contact her through phone or email anytime and she is extremely responsive. She also proactively advocates for her patients' rights and takes the time to explain in thorough detail complex diagnoses. When my relative underwent an intensive surgical procedure, Dr. Wong was available every step of the long procedure and long recovery period to answer questions on side effects, adjust medication, and prescribe additional medication when appropriate. Dr. Wong also communicated and interfaced with the other doctors/ specialists to advocate on behalf of her patient during a stressful period of time so that the patient could focus on recovery. Finally, Dr. Wong administers medical care with unfaltering precision and a holistic consideration of the patient's entire medical background. Her advice and diagnoses demonstrate that she deeply understands her patient's medical history, current ailments, and what treatment is most effective and appropriate for this particular individual patient. My family is very grateful to Dr. Wong and her excellent practice!

    In today's healthcare, there are too many cooks in the kitchen and everyone, especially older…read moreadults can benefit from an expert to help guide informed care and finding the appropriate support. Dr Wong is so caring and thinks about what we need before we do. She is a fully credentialed Geriatrician ( not easy to find these days). And most of all, she has a special ability to support good care in the right way at the right time. She's helped us through critical and challenging times and keeps a good eye on things when things are stable. I have worked in geriatrics for 35 years and I would recommend Dr Wong for anyone seeking Geriatrics care or any one seeking Geriatrics care for their loved ones.

    Photos
    W Geriatrics - Comfortable exam table that is also used for acupuncture by the doctor that shares the office

    Comfortable exam table that is also used for acupuncture by the doctor that shares the office

    W Geriatrics - Lounge area. Won't spend much time here because there is little to no wait when you arrive for your appointment

    Lounge area. Won't spend much time here because there is little to no wait when you arrive for your appointment

    W Geriatrics - Consultation room for unlimited, unrushed visits

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    Consultation room for unlimited, unrushed visits

    Wang Fang Rong, MD - Super clean rooms!!

    Wang Fang Rong, MD

    3.5(27 reviews)
    3.0 mi

    The front desk lady completely denied us at first and said that they were not taking any new…read morepatients, which is really strange because Wang Fang Rong was listed as our primary care for two years already; we just haven't seen them. They responded by saying that as of 2020, they just don't accept HMOs anymore. Which also didn't make sense since my boyfriend's family members go here. Eventually we were able to argue to the point where the front lady gave up and we came in to see him. He asked a few questions and then immediately prescribed us a bunch of medications, one for breathing, one for anxiety, and one for allergies. We asked for a referral to a specialist in psychology, but he just gave us Ativan immediately. We tried to ask, but he said take this first. I thought normally you would try to have the patient talk to a specialist or provide a holistic approach before prescribing medication, especially since it's a controlled substance and can be easily abused. Then we left and that was it.

    Doctor is nice besides he need to give you MRI testing. If you want some simple cold checks you…read morecould go here, but last year I broke my leg with PPO insurance. This doctor told me they could not call insurance company for proof I had broken leg. I have to go another doctor to give me prescription. But why he give me a form to fill all information and let me give the form to Arcadia MRI center initially. It's a cheating.

    AltaMed - Pasadena Del Mar - familydr - Updated May 2026

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