Exceptional service! Jim Gatto at Gatto Electirc was prompt, professional, and installed my new…read morechandelier in under an hour. They ensured it was securely mounted and handled the wiring flawlessly, leaving no mess behind. The new light looks amazing and completely changes the room. Highly recommend!

Total nightmare during and after the work…read more Jim was hired for electrical upgrades to the house while I was out of town for a week. The work was supposed to be done by the day I returned. When I asked how the work was going, Jim said he would finish on time. When I returned home, power was out in almost half of the house and it was an absolute disaster. Mess and wires everywhere. Jim even had the nerve to ask for an additional $5,000 to finish the job. Jim eventually finished the job two weeks later, disappearing for days at a time. We were without power in portions of the house for most of this time. I would give 1 star from this part alone. Several months later, I received a Notice of Violation from the city. Apparently Jim did not pull a permit for the work. He told me before the work that we didn't need to notify ComEd or the city. At this point, Jim admitted that he was not licensed in my city, but was licensed in another city. I called the other city to verify, and his license there expired in 2017. So really, he doesn't seem to be licensed anywhere. Jim provided no assistance in resolving this issue. It cost me over $1,200 to hire an actual licensed electrician to resolve the issue. Despite repeated requests, Jim has stopped responding to me and not provided any relief for this additional cost I incurred from his work. Unfortunately I have been forced to file complaints with the BBB and Attorney General and may have to go to small claims court. This article about Jim (James) may also interest you: https://www.journal-topics.com/articles/glenview-blotter-5-charged-with-domestic-battery/

Keith was outstanding to work with. Got me in the day I called due to low cooling w AC unit -…read moreexplained the process throughout and fixed the AC very quickly. Ice cold now and just like new - def recommend getting in touch with Keith. You don't find great customer service anymore like this.

Keith is like a doctor! He is so smart and able to diagnose all things HVAC! He takes his time to…read moreexplain things and is extremely honest!

And left me without a working toilet. Went & started another job. Couldn't get back to install…read more Which I paid in cash services never rendered! Had to call a plumber & he took less then a hour to install. Dosen't clean up after work. Dosen't do good work! I'd highly recommend staying away from hiring this "laughable" contractor! Unless you want terrible work! Also don't pay in cash!

Edwin (the owner) has done a number of projects for me and I couldn't be happier with how they all…read morecame out. What i truly like is that no job is too small. He does it all, replaced my storm door, replaced outlets, installed new lighting, ran electric, and even repaired my appliances. Highly recommended.

I'm really not understanding why my experience was a complete 180 from other reviewers, but calling…read moreit a nightmare would be a supreme understatement. I needed a dedicated outlet for the sump pump in the crawlspace because you cannot use an extension cord for it in my town. I called Vlad, believing I had called him before and he never got back to me (this was my error). He was very polite and came immediately to look at the work needing to be done. So far, so good! He quoted me a very fair price and said he could do the job the same day - even better! I made sure I said that the sump pump needed to be plugged directly into an outlet. He said he needed to go to the hardware store to pick up what he needed, after 2 hours I called him to make sure he was coming back. He replied yes, he would be here shortly. And this is where my nightmare began. A couple hours later, I notice that it had gotten very warm in my house. AC is usually set at 72 and when I checked the thermostat, it read 80. I politely asked Vlad if he did something to the AC, and his reply was "too many wires" and went back to what he was doing. That really wasn't an answer but I went back in the house and turned some fans on, sure that he would fix whatever he did to cause the AC not to work. As the hours progressed (he started work at about noon). the AC still wasn't working and the WiFi thermostat was turning off and on and re-setting every few minutes. He was messing with the breaker box for a REALLY long time and would NOT answer my questions but rather just shrugging his shoulders and ignoring me. You have no idea how frustrating that was. At about 6:30 (still no AC, mind you), he comes into the house and asks me for an extension cord. I ask him what for. He replies that he needs one to plug the sump pump into the outlet. Excuse me, what??? The whole reason I needed a contractor was because I needed the sump pump to plug directly into an outlet! He tells me that he thought it was better to put the outlet close to the crawlspace door and that's why he needed an extension cord, because the outlet was too far away from the sump pump cord. I tell him that he did not do the job correctly and that I needed the outlet close enough to the sump pump so that the cord could be plugged directly into it AND he still needed to address my AC not working. He insisted that he did nothing to the AC wiring and that it must be an issue with the AC or the thermostat. Both are fairly new and it was highly unlikely that it was not his fault. He insisted that I needed to call an AC person to come look at what the problem could be and repeatedly insisted that he did nothing wrong. At 7:30 he comes back into the house and simply says, "Money, give me money." My husband came home from work at this point and told Vlad that he must have done something wrong, crossed a wire, something, because there was no way this was not his fault. We wrote him a check for less than what we agreed on, because come on! He got a bit ugly at that but finally left. We had no choice but to call the AC company that services our furnace/AC. That was a $155 service call. While we were waiting for them to show, I went to do a load of laundry only to find that there was no power running to the washer and dryer. My husband went to the breaker box and found that the washer and dryer were now connected to the furnace breaker, so YES ABSOLUTELY he caused the problem because the washer and dryer were previously on their own (correct) breaker. So, the AC company could not help because it was not an HVAC issue, and I then had to find an emergency electrical company that had a $195 service call fee. No way in hell did I trust Vlad to come back and fix what he messed up. Although the electrical company came Saturday morning, the repair was so extensive (and required an HVAC tech along), the repair could not be done until Monday. We spent 72 hours without AC. Attached you will see the invoices, showing that yes, it was very much Vlad's fault. We have had to pay over $1300 to fix what he did. Installing a new outlet on a dedicated circuit breaker is basically Electrician 101. In addition to this review, I will be filing a complaint with the BBB and seriously considering pursuing legal action - something I have never done in all my many years of being a consumer/customer.

Vlad (Father) came to our new home for inspection the same day I called. Over two days he helped us…read morewith all things electrical. From our mortgage home inspection, we learned of many small (and some large) electrical problems throughout our place. We have a very old home, and Vlad was knowledgeable on all issues and worked tirelessly into the dark hours. Some of the issues included: * Replacing poorly installed outlets * Adding needed wire to improperly built outlet boxes * Resolving reverse polarity outlets * Running new line and boxes through our attic for improved electrical options * Grounding poorly connected outlets * Fuse box review * New lines to our closets for lighting ~ Installing associated lighting * Fixing our front porch lines which had previously messed up light switch locations ~ This involved running new line ~ Repairing very old line and resolving connectivity issues * Correcting the electrical lines to our garage ~ Rewiring garage door box ~ Running line and installing new lights in garage We couldn't happier with his work and you will not find better prices. This was confirmed through many 3rd party discussions. Vlad also returned to resolve any faults that reappeared based on old home issues to guarantee his work. He also personally went to the store to gather all needed equipment and materials for the extra work requests I had on site.

We had requested service for a plumbing odor that was coming from the area of our kitchen and…read moreutility sink stack. Our request online was promptly served with an immediate phone call to schedule an appointment. The servicemen (father and son; Tim Sr. and Tim Jr.) arrived early the next morning and took their time to assess our scenario. Both were polite and professional and applied a courtesy test to troubleshoot the issue. We did request any additional service at this time, however would absolutely recommend Drainmaster, based on this experience. I am unsure why the reviews here have been negative, we had a great experience.

The owner has been dumping illegally in the alley for decades! Another fresh batch of contaminated…read moresoil today! He hires transients and bums for helpers and one them killed the owner of Acuna pizza in Roselle. He drove right through the front glass and killed the owner! With no penalty or accountability. I'm calling the police the next time he illegally dumps on public property!

I called American Eagle because the rollers had fallen off my garage door. They had been over to…read moreservice the door about two years previously. Instead of checking out everything it turned out a cable was loose. They had installed incorrectly two different sizes of springs, there had been a gap under one side of the door, so no adjustments were made. The door is still slammed heavily when it closed. But the serviceman said that was fine. I asked if any more oil should be used. He said oh yes, you should use lithium grease once a year. The garage door persisted slamming, so anticipating more breakage I called another service. This fellow said the springs were completely working on very bare tread and needed to be readjusted so he had to move the pole to fix the springs accordingly, replace broken brackets because of the slamming, re-oil certain places and use exactly the right oil in the right places because there were three different kinds of oil that should be used. Additionally, this second serviceman cleaned parts of it because they were super gunked up. I mean, massively, unbelievably corroded and gunked over - due to not being cleaned - maybe not ever. Who knew? Apparently, this had been overlooked by American Eagle.

Right price. The installer came out a day or so after my call, put in the requested garage door…read moreopener that works just as it should.

I reached DC Air when my ac shut-off in 80 degree weather. The owner arrived within the hour. Now I…read morehave a good knowledge of hvac but could still not understand what was going on with my ac. The owner assessed the issue in minutes and had it back up in just a few hours. I was expecting a large bill for the high quality of service and yet what I paid was VERY fair. I couldn't of been happier! If you have hvac issues or are in a predicament, I recommend you call these guys!

long time customer. replaced my water heater and gave us top if the line. no more cold showers…read more expert work and affordable.

Very knowledgeable, personable & professional! 3 great…read moretraits :) Yes, he sings.. SO WHAT, who doesn't when they love their JOB! I called the office to put this job on the schedule. As promised Chris came out (and Pat). On time and called on their way. They completed four tasks in a timely manner and were "NEAT & COMPLETE", just as described on their business card. Carol Stream

Very professional, responsive, thorough and reasonable. Also very efficient and knowledgeable…read more Highly recommend!