Incredible customer service. The best shipping experience I have ever had. Thank you to the awesome…read moreteam working here!

The three customer service agents at this location are White supremacists. Nice or White people…read moreand refuse to help People of Color. The blond young man started to process my order than ran over to another White male customer who walked in after me. Then the White young lady with the accent, looked at me with disgust when she was left to help me. The middle aged white Man was verbally intrusive and rude talking down to me. Thank you for your response. I think your follow up would better serve local People of Color by editing your not to me below. Thanks!

The job I had was simple but time sensitive so I followed up to make sure it was being handled…read more Apparently that set Karen off, where upon she suggested I was mentally challenged and compulsive. The product services may be good here, but Karen is rude and blatantly offensive.

I have used Wales for several projects, and each time they have been so helpful and accommodating…read more They take pride in their work and the quality is always excellent, and they are capable of turning projects around quickly and on time. I always take my work there because I feel confident that it's in good hands and the outcome will be exactly what I need. Their prices are great as well, you really can't find better service and quality. They are pros all around. A fantastic place!

I had a complicated eBay order to mail that needed to be divided into 3 boxes, fragile items. It…read morewas difficult getting the usual eBay mailing label with three boxes. I got estimates from the store and used those. When my items sold, I took everything down for packing and shipping. The lady who helped me remembered me, helped with the eBay part, and got me the best rates she could. Packages are being delivered today, one day later from MA to CT.

For years, this store has been my go-to place to ship. The…read morestaff there are always helpful, friendly, and efficient! It's a pleasure to do business there. And everything I ship arrives as scheduled. Easy to get to the store and park.

I'm an artist and I cannot say enough about how pleased I am with all of the prints that Mike makes…read moreof my artwork. He always turns things around quickly and does a fantastic job. The prices are also very reasonable. Thank you, Mike, so very much! Most sincerely, Donna @ folkartbydonna

Marlboro Minuteman - Not Just Your Average Printer…read more If you need straight-up printing, look no further than Marlboro Minuteman. Fast, precise, prompt, and very reasonably priced. Excellent quality and color. If you need design service or, as in my case, need design service and don't know it, you hit the jackpot. The owner, Darlene, a graphic artist by trade, is a know-it-all; the best kind of know-it-all because she really does know it all! Design and printing! Whatever your needs, you are in good hands with Darlene at Marlboro Minuteman Press.

These folks are the Best! I have taken my business to them for years. I have referred many…read morefriends to them and everyone loves the good service and reasonable prices.

When my old printer of 20 years or so closed unexpectedly, I started using Sir Speedy in…read moreFramingham. David, the owner, and Jackie are great to work with. They are always so accommodating, helpful, and attentive to my business's needs. They always deliver on time and at a fair price. The quality of their work is also spot on and top notch! I have been using Sir Speedy in Framingham for 10 years. I have printed well over 250,000 letters, brochures, envelopes, business cards, etc. with them so far. I wouldn't use anyone else in the area, even though there are at least a dozen or more options in the Framingham area.

Con-artists. I…read morewanted a mat for under my computer chair. Looked at the websites for nearby stores to see who had them in stock so I could go get one in person. Landed on Staples. The mat was listed at $34.99 + shipping, or "free pickup in store if you order online". I didn't intend to order online, only to see if it was in stock, but when I looked at the item description it said "Get $3 off by ordering online, and picking up in store" so that's what I did - $32.99 + tax, no shipping. When I arrived at the store, there was a small line at the service desk and clearly no gigantic mat there waiting. I walked to the back of the store to see where they were kept, and found the exact mat I'd ordered... on the shelf with a price tag of $27.99. Not a sales tag, and not an old tag... As I was standing there, a guy came and grabbed the mat from in front of me and brought it to the counter. When I got to the counter, I asked about the price difference. I was told "that's the online price, for shipping" and I said it was not... shipping was billed separately. He then said it was a different product, which it was not, and he admitted. I'm not gonna lie, I went full "Karen" on these people. After asking for a manager, I eventually had 3 people talking to me, and they admitted ALL of the prices on the website are marked up over the store price! And that "pick up in store discount" is actually a markup over the regular in-store price on every single item. They guy behind me in line was older, wearing ACUs and had his daughter with him... I had offered to let him go ahead of me, since clearly this wasn't getting solved quickly, and he covered his daughters ears with his hands and said "F*ck these people, they're trying to f*ck you - I don't wanna spend my money here" and just left. The net result was a non-apology apology,and an offer to refund my card for the $32+tax and sell me the mat for the store price of $28+tax. I countered with wanting my $3 off, as promised... $25+ tax... because they'd admitted to running a scam, and it was the principle of the thing. Did I mention going "Full Karen"? They declined. I'm not often in a "Karen" kind of mood - I'm happy to eat a little crow, cut my losses, and walk away knowing that I'll never do business with a place again... but the level of con job that Staples corporate office has going is STAGGERING. They're pulling a literal "Bait and Switch" scam. So I reported it to the Massachusetts AG office of consumer affairs... Again, here's the scam. ITEM - $35 + Shipping to home or office! or ITEM - $35 + Free pickup at store + plus $3 off "regular price" (lie)! or ITEM - $28 if you walk in off the street and "pick up at store"!

Staples is a place I have gone since I was very young. For the most part, I've generally had good…read moreexperiences at Staples. This particular Staples has always been fabulous with great service, fully stocked shelves, and extremely efficient and precise print and copy services (I have used them a few times and have nothing but good things to say). It's a smaller store, but has recently been redone and has all the departments you would need to find in a store of this type, office supplies, computers, copy and print, office furniture, and odds and ends in between. The clearance section at any Staples, this store included, is always extremely eventful as well. Only complaint (why four stars instead of five) is that the receipt continues to read "145 Great Pond Road", when it should read "145 Great Road". Not sure why this has not been fixed, especially considering how many times I have called and spoken to management about it. Since there aren't many places in Acton to get computers, furniture, and office supplies, this is definitely a needed store in the area and I appreciate how particularly nice this location is. 4 stars.

Conrad is incredible! Infectious attitude and extremely helpful need for a very pleasurable…read moreexperience. Customer service like this doesn't exist anymore.

Conrad is THE MAN!! He was incredibly helpful and his attitude was overwhelmingly positive. He was…read morethe only employee in there and even though there were a few people in line, he did not slack at helping us get done what we needed. We need more people like Conrad!!

Marti was an absolute life-saver! She helped me out by printing a few documents last minute. I was…read moreso frazzled and her kindness made such a big difference! I will literally remember her kindness forever! I highly recommend HB Printing!

I worked with Tim of HB Printing for a graduation yard sign fundraiser! The communication and…read morepartnership was great and positively impacted the end result. The yard signs were double sided, recyclable material and the price point was on target. The turnaround time was so much quicker than I anticipated. They are definitely sticklers for quality products - so much so that 30 of our signs were reprinted because he was not happy with the coloring. Would highly, highly recommend for any of your printing needs.