As soon as you walk in the door you're greeted with smiling faces! I got lost in that huge parking…read morelot and was told if it happened again, call and someone would find me!! My physical therapist was phenomenal! I came in with hip pain and her exercise treatment plan was always explained beforehand. I walked out the other day feeling pain free and my list of home exercises to keep me going!! Thank You Elite Physical Therapy!

So far so good. I am going to physical therapy because I am having I double knee replacements…read moresurgery and I want to build-up the muscles before then. I would prefer to try aquatic therapy because I'm in so much pain from walking and they offer that service. So I've only been for my initial appointment and the young lady that helped me was very kind and very sweet. She seemed knowledgeable about my surgery and what would be required to prepare for it and to recover from it. So I am looking forward to the aqua therapy and the post surgery therapy and hope that I can move on with my life and get back to being able to walk again with their help

I can't say enough about this place and the people that work there. I went in with something…read morecalled "runners' knee", which basically meant that my knee was killing me, and my quads and hamstrings were incredibly weak. When I first got there, I was having trouble walking up stairs without pain. By the time I left, my legs were much stronger and the pain in my knee had subsided considerably. They also sent me out into the world with the knowledge of how to continue getting better and a repertoire of exercises to go along with that. I never once dreaded going there, and even came to look forward to it even though it was hard work. This was due to the staff and the positive environment that they have created over there. Good people who do great work. Print it.

I would suggest that anyone looking for physical therapy get a reccommendation from their ortho. I…read morehad therapy years ago with great success for a knee injury, however was instructed by my ortho to visit a PT nearest me. This was a big mistake and an awakening. I went to Excel for 2 visits and I was very disappointed. The initial visit was an assessment, which is fair enough. The second visit was incredibly disappointing. I did a few leg lifts and a couple of stretches and then handed over my hard earned money with a list of more appointments. After sitting with that for a day, I cancelled all of those appointments and hired a personal trainer for about half the cost of what I was paying to be instructed to do a few leg lifts and a few stretches. Luckily my injury is a minor sports injury so this option just made sense. If i truly need PT in the future, i will be looking for serious reccommendations before parting with my $$$.

nurses sat around giggling and laughing doing jack shit, they had 4 nurses working on one kid that…read morewas literally fine just cuz they thought he was cute as im sitting in the room over fainting and hyperventilating and they didnt gaf

I was nervous to come here after looking at the rating and reviews but when you fall down your…read morestairs and you know you definitely did something to your foot at 6 at night-the options are limited-especially if you don't want to go to the er. We called ahead and asked if they had X-rays and they told us yes. We got there at 6:20 and I was discharge at 7:55 with a diagnosis, a boot, a follow up appt, and I had a confirmed fractured foot from the x-rays they took. Every person from registration to x-ray to discharge and everyone else in between was pleasant. They seemed to genuinely care. At one pointy adrenaline finally left my body and I broke down crying. A nurse happened to walk by and came back with a box of Kleenex. Great job everyone!

I was just there about 10 minutes ago. Jill was aggressive rude and made assumptions about me that…read moreI was uncomfortable with. Even after telling her there that I was there very randomly and thought they sold shoes, she was trying to HARD SELL me on the arch support idea. The much younger woman who was leaving to go get some Starbucks asked Jill if she wanted anything seemed really nice. After she left Jill snarkily remarked, "I drink *protein* drinks." Her attitude was total garbage and I will not make the mistake of going into that store again. I probably do need Arch supports. I might even go to a Good Feet store again now that I know what the product actually is. But I won't be going to this location because I don't want to run into that woman again. She could have made $155 sale by just selling me the damn shoes that I wanted.

This rehab center really needs to work on their billing department. They did a lousy job sending…read morethe bills to the insurance company. Now a lawyer is threatening me to pay for their lack of professionalism. The PT staff is great, it's a shame they need to work with the billing staff

I see Bonnie for physical therapy after my intensive shoulder surgery. I feel very comfortable with…read moreBonnie and I feel that she is extremely confident. She researched what my doctor wanted for me to do at physical therapy and has kept up-to-date with that as the weeks progress. She is very friendly and easy to talk to. She can be very gentle when she wants to be and a little tougher when that's what needs to happen. I felt safe walking in there that first time because they did have the plexiglass up and everyone wore masks. Bonnie always wears a mask during my therapy as do I. It makes me feel safer. This is a small business and I was looking for that. I had gone larger chain group in Rhode Island for my knees and I found that they would schedule me for appointment and then have me do some exercises while they worked on someone else. I was not looking for that and I was happy to find Bonnie at Gaffney physical therapy.

From the owner: Gaffney physical therapyread more

Wonderful group of people from check-in through therapy. Positive and full of advice and other…read moreanswers concerning therapy after my partial knee replacement. Would recommend then enthusiastically!

Excellent care. Very attentive to one's needs. Spend a lot of time with patient. Always a…read morepositive outcome

Great staff, always puts you at ease, even when you are really nervous!! Have been going here for…read moreyears for different arthritis problems and currently for shoulder replacement. I like the atmosphere and caring treatment!!

Amazing staff with exceptional care! Had great results after my treatments! It's an investment but…read moreit's totally worth it!

I personally had a terrible experience here. You are required to pay up front for 20 visits, which…read moreis unheard of at any PT from here to California. After 12 visits I was feeling worse and not better. I was told by my doctor to discontinue the treatment. I couldn't get any money back and was basically blamed for not getting better. Please be careful when selecting a women's PT, this is not the place to get healed in any way.

If I could give no stars I would for service at the desk in Pawtucket. Everyone is great for…read moretherapists. Jillian is RUDE and unprofessional talks about patients and therapists like they aren't human being. My friend and I over heard her talking about a patient and how she smelled and laughed about it. A therapist with glasses come over to talk to her she was so rude to her it was unbelievable then had the audacity to talk about her once she walked away. I've never seen someone so rude in a medical setting it's unbelievable and the way she was swearing ridiculous. My friend said she'll never go back to a papas knowing she works with the company. Might need to have her do some training on how to be towards patients and employees what she says and does is not ok.

Kaitlyn Parry is the real deal. I've worked with PTs before, and she genuinely stands out. She's…read moredirect and honest in the best way -- clear about what's going on and what needs to change -- but it never feels cold. It feels like she's being straight with you because she truly wants you to improve. She listened, took my concerns seriously, and addressed my issues with real intention. Highly recommend.

The faculty is huge! A few check ins.... I was taken care of with in 45 minutes........everyone was…read moresuper helpful and knowledgeable. Ryan went over my X-rays and explained throughout what was going on my diagnostic..... will definitely come back........and recommend to anyone!!!!

Been using orthoRI for a while now although under different names and different locations. I've…read morenever had a bad experience. Always friendly and fairly punctual for healthcare providers. The express is really handy if you need a quick examination or x-ray after an injury and is so much better than going to an emergency room or even a walk-in with sick people coughing all over you.