As soon as you walk in the door you're greeted with smiling faces! I got lost in that huge parking…read morelot and was told if it happened again, call and someone would find me!! My physical therapist was phenomenal! I came in with hip pain and her exercise treatment plan was always explained beforehand. I walked out the other day feeling pain free and my list of home exercises to keep me going!! Thank You Elite Physical Therapy!

So far so good. I am going to physical therapy because I am having I double knee replacements…read moresurgery and I want to build-up the muscles before then. I would prefer to try aquatic therapy because I'm in so much pain from walking and they offer that service. So I've only been for my initial appointment and the young lady that helped me was very kind and very sweet. She seemed knowledgeable about my surgery and what would be required to prepare for it and to recover from it. So I am looking forward to the aqua therapy and the post surgery therapy and hope that I can move on with my life and get back to being able to walk again with their help

I can't say enough about this place and the people that work there. I went in with something…read morecalled "runners' knee", which basically meant that my knee was killing me, and my quads and hamstrings were incredibly weak. When I first got there, I was having trouble walking up stairs without pain. By the time I left, my legs were much stronger and the pain in my knee had subsided considerably. They also sent me out into the world with the knowledge of how to continue getting better and a repertoire of exercises to go along with that. I never once dreaded going there, and even came to look forward to it even though it was hard work. This was due to the staff and the positive environment that they have created over there. Good people who do great work. Print it.

I would suggest that anyone looking for physical therapy get a reccommendation from their ortho. I…read morehad therapy years ago with great success for a knee injury, however was instructed by my ortho to visit a PT nearest me. This was a big mistake and an awakening. I went to Excel for 2 visits and I was very disappointed. The initial visit was an assessment, which is fair enough. The second visit was incredibly disappointing. I did a few leg lifts and a couple of stretches and then handed over my hard earned money with a list of more appointments. After sitting with that for a day, I cancelled all of those appointments and hired a personal trainer for about half the cost of what I was paying to be instructed to do a few leg lifts and a few stretches. Luckily my injury is a minor sports injury so this option just made sense. If i truly need PT in the future, i will be looking for serious reccommendations before parting with my $$$.

Like anything, I suppose it matters on the day and the provider…read more I have been here 3x. Once for someone else, and they did a great job and escalated their care quickly to the local hospital. When I was here last, I was in and out in about 1 hr. The visit today, was another story. I was told there were only 3 people ahead of me. However, I spent over 3 hrs, waiting and waiting and waiting. I waited for the doctor, I waited for the phlebotomist, then I waited for results... Which didn't show anything. Nearly 4 hrs is a long time to wait. The doctor discharged 3 other people who came in after me ahead of me. He said, "sorry, I went to the wrong room" when he finally returned. I had asked another staff member to check on the wait and she did not ever come back to give me an update or let him know I was waiting. When the nurse came to discharge me, she gave me a diagnosis that he had not shared with me. She went back to ask the doctor and learned that the diagnosis listed was incorrect. He then listed another diagnosis on my paperwork, which is also incorrect. The entire experience was frustrating.

I was nervous to come here after looking at the rating and reviews but when you fall down your…read morestairs and you know you definitely did something to your foot at 6 at night-the options are limited-especially if you don't want to go to the er. We called ahead and asked if they had X-rays and they told us yes. We got there at 6:20 and I was discharge at 7:55 with a diagnosis, a boot, a follow up appt, and I had a confirmed fractured foot from the x-rays they took. Every person from registration to x-ray to discharge and everyone else in between was pleasant. They seemed to genuinely care. At one pointy adrenaline finally left my body and I broke down crying. A nurse happened to walk by and came back with a box of Kleenex. Great job everyone!

I was just there about 10 minutes ago. Jill was aggressive rude and made assumptions about me that…read moreI was uncomfortable with. Even after telling her there that I was there very randomly and thought they sold shoes, she was trying to HARD SELL me on the arch support idea. The much younger woman who was leaving to go get some Starbucks asked Jill if she wanted anything seemed really nice. After she left Jill snarkily remarked, "I drink *protein* drinks." Her attitude was total garbage and I will not make the mistake of going into that store again. I probably do need Arch supports. I might even go to a Good Feet store again now that I know what the product actually is. But I won't be going to this location because I don't want to run into that woman again. She could have made $155 sale by just selling me the damn shoes that I wanted.

This rehab center really needs to work on their billing department. They did a lousy job sending…read morethe bills to the insurance company. Now a lawyer is threatening me to pay for their lack of professionalism. The PT staff is great, it's a shame they need to work with the billing staff

They do take care of their patients. They listen to you they help you with your exercises and they…read moreshare with each other so that they take care of you. This is the second time I had to go for physical therapy and also the first place I would ever go to.

I have been before today, but first time at new location. I was treated in a professional manner…read more All employees were nice and respectful. Location was very clean. I was evaluated by Jayde and didn't feel rushed. PT was understanding and patient. My exercises were supervised and I was given at home instructions. If your in need of physical therapy give Susan, Jayde, and Alpha a try.

I see Bonnie for physical therapy after my intensive shoulder surgery. I feel very comfortable with…read moreBonnie and I feel that she is extremely confident. She researched what my doctor wanted for me to do at physical therapy and has kept up-to-date with that as the weeks progress. She is very friendly and easy to talk to. She can be very gentle when she wants to be and a little tougher when that's what needs to happen. I felt safe walking in there that first time because they did have the plexiglass up and everyone wore masks. Bonnie always wears a mask during my therapy as do I. It makes me feel safer. This is a small business and I was looking for that. I had gone larger chain group in Rhode Island for my knees and I found that they would schedule me for appointment and then have me do some exercises while they worked on someone else. I was not looking for that and I was happy to find Bonnie at Gaffney physical therapy.

From the owner: Gaffney physical therapyread more

Wonderful group of people from check-in through therapy. Positive and full of advice and other…read moreanswers concerning therapy after my partial knee replacement. Would recommend then enthusiastically!

Excellent care. Very attentive to one's needs. Spend a lot of time with patient. Always a…read morepositive outcome

Great staff, always puts you at ease, even when you are really nervous!! Have been going here for…read moreyears for different arthritis problems and currently for shoulder replacement. I like the atmosphere and caring treatment!!

Kaitlyn Parry is the real deal. I've worked with PTs before, and she genuinely stands out. She's…read moredirect and honest in the best way -- clear about what's going on and what needs to change -- but it never feels cold. It feels like she's being straight with you because she truly wants you to improve. She listened, took my concerns seriously, and addressed my issues with real intention. Highly recommend.

I had the worst experience at Pappas Physical Therapy, I was diagnosed with muscular dystrophy on…read moreone of my visits I had trouble getting in the building some nice lady saw me struggling she was so kind she got out of her car and help me in the building. I did my therapy but I was afraid I wouldn't be able to get back in my car so I asked the receptionist to help me. The next day someone called me from Pappas and told me I couldn't go back any more. They said if I need help getting in and out of the building I shouldn't be going there. It is not a amazing caring place I really needed therapy and they denied me Linda P

Been using orthoRI for a while now although under different names and different locations. I've…read morenever had a bad experience. Always friendly and fairly punctual for healthcare providers. The express is really handy if you need a quick examination or x-ray after an injury and is so much better than going to an emergency room or even a walk-in with sick people coughing all over you.

My husband had surgery yesterday. Check in at 10am. We pull up and what a beautiful facility!…read more Modern & clean. In the waiting are for 10 minutes (not bad!) In pre-op for 2.5 hours! Our nurse was nice but a we both agree she was a warm body. She thought after being with us for a little while that he was having a different surgery? Red Flags! She cleaned the wrong area for the surgery. He wasn't shaved until the eleventh hour. As we sat and joked around waiting... we overheard a lot of nurses conversation. I heard multiple swears. My husband made a comment about professionalism. He doesn't much comment about those things. His 'hospital' bracelet had a little piece attached to it that would sent me updates, which helped alerting me when he was out of surgery and could receive visitors. I loved this aspect. Recovery was great. Nurses were informative and helpful. Overall not a terrible experience by any means.