First, she told us she was going to customize the training because we didn't need basic puppy training for $3500, because he already knew beyond the basic commands. We met in person, and also texted her expectations and she said it wasn't a problem. When we got him back, we had numerous problems that we never had prior to taking him to the training, which included sudden reactivity to people on bikes, motorcycles, cars ect. Sabina said that it's genetics and that can't be fixed, we've since taken him to three other professionals with experience to have him evaluated and every single one of them said it's fear based and not aggression/genetics. He was only there for the first two weeks, she charged us the full 3500 instead of half, The other half was to be charged during his second board and train which we obviously canceled. One of the professionals we had him evaluated by, told us we were the third person to call them that week regarding issues with this trainer. read more