PetSmart's address is listed as Derry st, but it's technically off Derry st…read more PetSmart Harrisburg, has a great selection of Pet supplies, including pet foods not found at other local stores. Services include pet training classes, grooming, and a veterinary. Customer service has never been an issue. They help me find what I need, even occasionally offer alternative suggestions. My only suggestion to improve customer would be please streamline check out process. Try to Visualize a Visio flowchart or code; At checkout your asked for your rewards info. New rewards members are registered at that time. It often takes minutes. The Cashier asks if you want to contribute to "Name your pet Charity" When paying you're asked again if to donate. You're required to navigate even more menu options before getting a receipt. The whole check out process is a Killjoy. Seriously , it's an utterly soul sucking experience. Willing to bet it's not much better for the poor (often lone) cashier looking out at a line of exasperated, toe tapping customers; eyes glued to their phones huffing & puffing. Very cumbersome, time consuming process. I like PetSmart, but I dread the checkout process. Imagine coming in at lunch, there's a line of 4 people and it takes ten minutes to checkout! I believe this has little to with the cashier, and more an issue with upselling mandated by Corporate. I've encountered painfully slow checkouts at numerous other locations. New, old, north, south it's always the same.

Very unprofessional people , gave me the wrong information about my dog, first they said it would…read moretake 3 hours to groom, I went back in 2 hours, then they said it would be 3 hours total. Very poor knowledge of knowing what they should do.

I just had my first meeting with Tony and our German Shepherd/Husky. He clearly has an excellent…read moreunderstanding of dogs and is not interested in using excessive force in his training methods. In that first meeting we discussed several behaviors and strategies to address them. I started working with my dog today and will meet with Tony again in 2 weeks to further hone my skills. I'm looking forward to working with him.

My husband & I were in DESPERATE need of obedience training for our 6 mo old pit bull puppy Yolo…read more Things were so bad that I wanted to get rid of him. So my husband started Googling and found Knucklehead K9. He called & left a msg and Tony called us back within minutes! He gave us all the details of his programs and pricing, and we setup an appt. From the first session Tony set the tone and showed Yolo who was in charge. We were astonished at how quickly he got our dog to listen with just patience, clear direction & treats! My husband and I needed the most training lol! Tony really understands dogs and how they think. He rewards with treats and praise for good behavior and corrects with firm direction for negative behavior. He really taught us how to be our dog's leader. We really liked his training techniques and learned SO much! He is very straight forward and does not sugar coat. It is truly about the owners being consistent and firm. If you're ready for a real dog trainer then Tony is your guy! But YOU better be ready to do the work! We are so much happier with our dog. He's a year old now and we can honestly say he's a GOOD DOG! Sure he's still a pup and has some maturing to do but he has done a 180 since we did the training. We love Tony!

If anyone ever needs help with their dog you can't go wrong with Morgan.She trained my service dog…read morefrom potty on up,she cares for him as her own.I have to admit i got misled and approached the situation badly,and im ashamed.i currently am in hospital and Morgan beung the kind compassionate persn she is,is coming to the rescue to take Dakota till I get out. Believe me she can correct any issue you have.Please keep Obedience and Beyond on your dial,you won't be sorry or dissatisfied. If i could give more than 5 stars i definitely would.

From the owner: Affordable obedience, behavior modification and other private dog training in your home!read more

Very happy to have stumbled across Keystone K-9. Great staff…read moreand the girls get excited to go each morning. Thanks Josh!

So I hate to do this. But ever since Greenlin took over this location I have been beyond…read moredisappointed. When it was Keystone, I paid $5000 for a two week board and train. The results were amazing! We have a 1 1/2 year old Boxer puppy...by definition he is a spaz. At Keystone, they welcomed him with open arms and understood he was just a baby. Once Greenlin took over, it went downhill FAST. We paid about $275 for a daycare package. The staff decided he was too energetic and required him to have more training. This cost us $50 EVERY SINGLE TIME he is there. They don't deduct from the package, this is further out of pocket. So, we pay $50 per visit for him to be on a leash and nowhere near the other dogs. A staff member told us they believe this has been blown way out of proportion and that he doesn't need additional training. They also say if it were their dog, they would go elsewhere. This speaks volumes to me. He's a freaking puppy without a mean bone in his body! My husband called and left a message asking for a refund of the daycare package WE PAID FOR AND HAVE NOT RECEIVED. Can you guess if we got a call back? Of course we didn't. So, guess what? They are losing our business and I will be sure to let everyone I know how we and our puppy have been treated. They rob you of your original $ and look at you as a cash cow. You won't be looking at our puppy (or us) as cash cows anymore. Extremely pissed off and disappointed in this place! Avoid at all costs unless you want to be ripped off like us.

Great mobile groomer, she uses her own water and power, unlike some other mobile groomers I have…read moreused in the past. My Australian Shepherd is a senior and she always gives him a nice light trim, but keeping him fresh and fluffy. He sees her 1x a month and The shedding factor has gone down significantly. Her cute bandanas and bow ties and the fresh scent on my dog is such a pleasure!

I called Mary out of desperation as my Labradoodle usually gets groomed every 5 weeks due to his…read morecoat (he gets matted very easily). My dog missed his regular appt at the beginning of the Covid shut down, so her was about 6 weeks past his regular appt. I was getting worried about his matting up, so I called Tails N Tubbies. Mary was quick to respond and quick to come out and groom our dog. She did a WONDERFUL job with him. I will use her again, in fact I already have my next appt made.

Brennan has seen our 14 mos. old hound rescue 3 times now, and the changes are mind boggling…read more yesterday he took my husband and me for a walk with our pup on the rail trail to teach us how to walk him. I anticipated letting my husband do the actual training and just watch, but he made it look so easy that I volunteered to try walking him. wow, to say I was shocked and pleased is an understatement. I will be putting in some steps over the next couple of weeks to reinforce my training, but I already feel confident with what he has taught us. in 3 sessions our dog no longer jumps on us, has played with Brennans dog with no aggression, and was able to walk nicely for an hour with people and even dogs passing us. I guarantee whatever your issue is Brennan can help!

Brennen came to our house for a few sessions with our 6-month-old golden retriever who suffers from…read moresevere anxiety, aggression and resource guarding. He was so willing to help that he decided it would be best to take her to his house so that he could work with her around the clock. He kept Maggie for a week. She has been home with us for a few weeks now and is a different dog. When he had her, he kept us updated with phone calls and videos every day. I would highly recommend Brennen to anyone in need. He was awesome!!

Went to Petco today to buy food for our cat. Found it, and went to the checkout. I stood 10…read moreminutes while employees either walked past me or stood in a small group near the fish. I saw several of them looking my way, but no one came so I could pay for my purchase. After 10 minutes, I left the food on the counter and went to PetSmart! From now on, PetSmart will get my business. No one seemed to care that I stood there. It was like I was invisible. Please don't insult me by responding to this with one of your rote replies telling me how this is not your standard and how you will share it with your Team. I've seen the other reviews and obviously sharing complaints with your Team doesn't work! I hope corporate checks these reviews and does something about it, but I doubt it!

My dog has very bad anxiety! The groomer was able to get her clean AND nails clipped and sanded!…read moreShe came back happy and smelling so fresh!

This is the best boarding facility I have ever taken my beagle to. He loves the girls there, I know…read morethis because he doesn't even give me a backwards glance, he happily follows them into the back. The kennels are spacious. I pay for a few extra perks for my boy, like one or two nature walks a day. There's a play yard for supervised play with the other dogs. You can rest assured the other dogs are healthy, vet records showing up to date shots are required as well as a bordetella for kennel cough. I can go on vacation or just a weekend knowing he is not in a small kennel most of the day and is in good hands. I'd say $$ in general plus whatever extras you may want. I highly recommend

First time sending our rescue pup there while we were away. As a lead in I took him for a few…read morevisits of day camp and was impressed by their positivity and enthusiasm. It was also nice to see dogs out for walks every time we visited whether for drop off or pick up. They offer a wonderful assortment of ways to 'keep in touch'. In addition to the extras we signed up for we appreciated their private FB page - it was fun seeing our dog in the action pics! We also appreciated the convenience of their texting line for their questions etc. Despite our dog's tendency to be timid / slow to warm up they met him where he was and made it a nice stay. He was not stressed at all after the experience and we easily picked up our normal routine when we got home. We would book again without any hesitation.

The ladies at RPC were so kind and welcoming to my puppy. They did exactly what I asked them to do…read moreand my pup was happy when he was finished. He kept going back over for more pets. We're going back, for sure!

This kennel is clean, well managed and a lot closer to home than the kennel we've bene using to…read moreboard our pooches for several years. Couldn't be more accommodating. Bring your own food, or we'll feed using our own Science Diet. Bring toys or we'll provide toys. Bring your pet's favorite blanky, or we'll provide a blanket. Runs are clean and roomy with cots. Single, double or more occupancy if you board several animals at once. Nice store at checkout, too, with treats and toys. Staff is very pleasant.