She runs a very nice business. I have a designer mutt cute as a button, but I can't groom the…read morelittle guy myself he's very difficult. I trust her completely .

I love this groomer. Jamie is great with our animals I…read morewouldn't get another pet until she agreed to be in business for a while. She is GREAT with animals. Treats them as her own. Thanks again. Darlene

I might have the pickiest cat in the world. The staff is wonderful will recommends. They are…read morepositive and welcoming and have helped me find an option that works for my picky cat.

I remember long ago when this location was at the Hoover Plaza. I recall one of the employees (a…read moreCaucasian female) watching an Asian family and accused one of the kids of stealing an item. They had to show where the items were placed to prove they hadn't stolen anything. Then they were asked to leave. I haven't returned since.

Friendly staff! Helped us find items for our dog, super helpful!! They gave us information about…read morethe area. Places to eat and things to see. Would visit there again when we are in the area! Very cute "mom & pop" shop.

how could you put a dog this size in a crate that is too small!!!??????? his bed is so small, not…read moreto mention his food isnt even in a dish. Poor thing cant stand up straight. Cant put his head the right way up unless laying down. Seems his temper isnt that great too. Being stuck in there id have an attitude too. This place has really seemed to go WAY downhill since change of owners. Surprised it is still open to be honest. He is a beautiful dog, i only wish i could care for him.

My ancient blind and cranky shihtzu when someone messes with his face was in dire need of grooming…read morefor summer. Ashton the groomer was very reassuring and she did a magnificent job.

Listen I can't recommend this place enough. I can't speak for all of the groomers there, but I can…read morespeak on the owner. She's just a treasure of a woman. On top of being a VERY good groomer, this woman is peak customer service. My dog is a very anxious little pup who shakes when we go anywhere. The owner personally grooms her so she was able to get more comfortable by going to the same face. I've had times where she let me drop my dog off before open because we couldn't fit her times around my schedule. When I was out of work for 4 months, the owner not only refused to accept any tips, she groomed my dog for like half price if that just so I could afford it. She's really such a nice person that I enjoy chatting with on groom days. I do not care if I move across town, I will be traveling to her to bring my pets as long as she is still open.

Milo has been with the previous owners (wet your whiskers) for about 4 years. The business was sold…read moreand this week was my first appt with them, as Milo's groomer Sue is no longer there. I was skeptical about using a different groomer as Milo has only had 2 groomers his entire life, I drop Milo off and was greeted by one of the owners, he was welcoming and greeted me right away, the other lady at the desk didn't even smile, not very comforting at all. I was told previously that all Milo's records would remain in his chart including the details of his grooms, I was asked at drop off if there was anything special I wanted for today, I advised to do just his normal cut, nothing else was asked. Typically Sue would come out talk to me and take Milo back but with new ownership the owner took him back, I asked via the app several times who his groomer was and didn't find out until 2 days after his cut. After receiving a text that Milo was ready he was picked up, I was sent a picture of his cut and I had to take a double take, he was completely shaved! Never in his 6 years of life has he ever been shaved so low, I was shocked, even questioned if he was even my dog. I messaged the company very nicely and asked if the groomer ran into complications that I was not aware of and that's when I was told "he was matted all over" and the next sentence was "we were under the impression you wanted a fresh summer look since his last groom was February", (which was it?) again Milo has never been shaved that low his entire life, Sue always praised me on how amazing Milo's coat was. Also, Milo had to be taken to his previous groomer in April due to a scheduling conflict with wet your whiskers and his last groom was not February, but goes to show that they do have Milo's records from the previous owner and would see his previous groomers notes. At that time I asked again who was his groomer, as I was so I didn't book with that groomer again, this was my second time requesting that information. I was not informed of who it was until this morning. I made a review on Facebook and the owners responding on their personal Facebook page insinuating I was bashing their family and company. That was not my intention nor purpose of my post, I was posting my experience. We are entitled to our review so others are aware and decide how to proceed. Even if Milo would have been "matted all over" a simple message would have been nice, not me reaching out to see what happened! Granted Milo did need a spa day, he was due, but that is typical for him, and not once has he ever needed to be completely shaved. His hair will grow back, I know this, I just wish communication was better. I have attached pictures of his past grooms with Sue and his most recent one with a different groomer at Suds n biscuits. I do not have any pictures prior to his most recent groom but I will say his hair was longer as a mentioned before and he was due for a cut. My main concern is, communication is key, if he was matted give the owners a heads up if your doing such a drastic change, send pictures through the portal of the findings, also don't give two different reasons as to why he was shaved! Milo's poor eyes don't even look cleaned and his feet weren't even trimmed correctly.

A breath of fresh air...literally! The new owners are absolutely fabulous! Our little guy has a…read moretendency to be anxious when going to the salon...the new owner was super friendly ...took things slowly and it was evident that "Mavy" was at a spa. The spa smelled great and so did he! Autumn listened to my instructions and gave him the cutest little teddy bear cut! The hair between his paw pads were meticulously cut! As a perfectionist myself I couldn't be more satisfied! Overall experience A++++! Mavy did great and we will most definitely be repeat customers!

We just moved to Dillsburg and we needed a groomer for Xena. Hound Haven was local so I thought we…read morewould give it a try. She had her appointment today and she looks awesome. My son took her to the 11:00 appointment and she was ready to be picked up within an hour. Very reasonable pricing and I couldn't be more pleased! Great job!!!

Hound Haven is truly a haven for our Newfie. she is a big older girl with skin issues, she is…read moreclaustrophobic with crates and is nervous with her nails being done because she was injured by another groomer in Florida. They were so kind and gracious and patient with her. Their prices are competitive and it's obvious they love what they do! We will definitely return and make them our new groomer!

This is the BEST doggy daycare ever! Our Tootsie can't wait to get there and always has a great…read moreday. I love when I pick her up and she's happy tired, plops down on the seat and goes right to sleep. This tells me she had a great day playing outside with her furry friends and is well exercised! Thank you Canine for taking such good care of our fur baby!

I was very unhappy with the service I received from this place. The scheduling was a convoluted…read moremess on their side as they could not keep things traight. When brought to their attention, they dismissed each discrepancy as my fault instead of accepting the fact that they need to step up their game. The closer I got to my latest reservation the communication I received made it clear that things were getting worse instead of better so a week out from my trip I was fortunate enough to get my fur baby in with a better daycare/boarding establishment. I am disappointed that I had to change places, but at the end of the day I have to do what's best for me and mine.

I went to Jo's Grooming for the first time about a month ago. At the time, I was looking for a…read moregroomer who could fix the mistake the previous groomer made. I explained what happened and what I wanted and she took the dog. Not even 20 minutes go by and I get a text saying my pup was finished. When I got there, I found that she had gone above and beyond to make sure that my pup was lookin fresh... lol. She looked so cute! Would 100% recommend Jo's Grooming to anyone looking to get their pets groomed professionally at an affordable price. Keep up the great work!

Jo's Grooming lost my business today. Jo is wonderful. Her employees not so much. My first time…read morethere was wonderful. Early morning appmnt, no one else there except Jo, Bella loved it! Today, there were, I believe 4 groomers and at least 8 dogs. Those that werent already on a table or in the tub were loose to run around the shop. That concerned me. One little guy was barking and snarling at B as soon as she was taken back. Bella tried to get away but couldnt. She ran back to me but there was a half wall between us with a latched door. The little dog settled down after one of the groomers yelled at it to 'shut the fu$k up!' Against my better judgement, I left. Made it to my car that was parked in the back lot and heard Bella yelping and screaming- she was terrified! Ran to the back of the shop where they had a door propped open. Again, this same groomer (not Jo) yelled at that same little dog to STFU. She grabbed it and told me, ' its ok, this one just barks at everyone.' I asked Jo if I could take B until she was actually ready for her. She said she was going in the tub then. I turned to go back to my car and the stfu groomer yelled at me that I shouldve made my appointment for another day and she didnt appreciate my attitude. What attitude? I didnt even speak to her! When B was done, I got her, paid, and told Jo we wouldnt be back. Explained that if they knew that dog was reactive, it shouldve been under control, not left loose to scare other dogs. It was irresponsible and caused fear and anxiety in my dog. (B was a mess, she still hasnt made up to me and its an hour later.) Also told Jo that no customer deserves to be spoken to the way stfu groomer spoke to me. Jo apologized. But as I was leaving, stfu groomer wanted to know what I said to Jo and she told her we wouldnt be back. Guess what stfu groomer said loud enough that I heard her from my car? "Well fu$k her!" How professional... Jo is a good groomer but her employees are awful and stfu groomer should find another job, she should not be grooming animals or interacting with customers. Do not go to Jo's Grooming in Wormleysburg!