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    Alma Smith Realtor

    1.0 (5 reviews)

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    Lotus Escrow - 55 E Huntington Dr #120 Arcadia CA 91006
 Hello@LotusEscrow.com

    Lotus Escrow

    (145 reviews)

    Extremely helpful and timely on all questions we needed answered! A wonderful company to help us…read morenavigate all the paperwork for us, first time buyers!

    I want to share my sincere appreciation for Jimmy Lam at Lotus Escrow for the exceptional care and…read moreprofessionalism he showed throughout our recent transaction. As the daughter of the seller, I was closely involved in the closing process, and Jimmy truly went above and beyond. He took the time to thoroughly walk us through the escrow signing documents, ensuring we understood everything before moving forward. What stood out most was his willingness to make necessary corrections to the vesting/title exactly as the buyer had requested before filing--rather than simply relying on an amended letter. This level of diligence mattered greatly to me, as I needed to see those corrections reflected clearly throughout the documents prior to signing. Coming from a background as a paralegal, I understand how critical it is for documents and contracts to be accurate and properly executed. Issues that are overlooked can create serious problems down the line. Jimmy respected that perspective and never pressured us to rush. Instead, he honored our request to carefully review every document, giving us the time and space we needed to ensure everything was in my mother's best interest. I also want to acknowledge Janici Pan, who served not only as our agent but as a true advocate. She consistently ensured that every step of the process aligned with what was best for my mother. We deeply value her commitment and her belief that we are stewards of what belongs to God, and that such responsibilities should be handled with integrity and care. Overall, we are incredibly grateful for the professionalism, patience, and integrity shown by both Jimmy and Janici. Their attention to detail and respect for our concerns gave us confidence and peace of mind throughout the entire process.

    Harvest Realty Development - This was about 1.5 month of me moving in & the owner nor management  disclosed that there was mold in the walls and severe water damage.

    Harvest Realty Development

    (27 reviews)

    I strongly recommend that prospective tenants do their due diligence before renting a property…read moremanaged by this company. I have not even lived in my rental for a full year, and my experience with the management company and property owner has been extremely distressing. One of my biggest concerns has been ongoing water intrusion, moisture, and mold-related issues at the property. Based on my experience, I do not believe the condition of the property or the extent of these problems was accurately represented to me before I moved in. Had I known what I would ultimately be dealing with, I would have made a very different decision. Throughout my tenancy, I have repeatedly dealt with water-damage and repair issues. Repairs have not always been completed in what I consider a reasonable or timely manner, and some promised work has still not been completed. I have documentation of my communications, repair concerns, water-intrusion issues, and agreements made regarding the condition of the property. Communication has been another major problem. In my experience, I have received information that I later found to be inconsistent with what was actually happening or with other communications I received. I have also felt pressured to sign documents while dealing with unresolved problems at the property. The entire experience has left me feeling that protecting the tenant was not a priority. What makes this especially disappointing is that tenants depend on property management companies to be transparent about a property's condition, respond promptly when serious problems arise, and communicate honestly when something goes wrong. I am now dealing with the consequences of issues that I believe should have been properly disclosed and addressed before and during my tenancy. There is much more to my experience than I can reasonably include in one review. I have kept records and documentation of what has occurred. If you are considering renting a property managed by this company, I strongly encourage you to thoroughly inspect the property, ask detailed questions about any history of leaks, water intrusion, moisture or mold, get representations and repair promises in writing, read every document carefully before signing, and keep copies of all communications. I wish someone had given me this warning before I moved in.

    The agent's attitude toward me was unprofessional and unwelcoming…read more Buying a home is a major decision, and buyers deserve equal respect and clear communication. This agent seriously needs to learn how to communicate professionally and respectfully with all buyers, not just select ones.

    Alma Smith Realtor - realestatesvcs - Updated October 2026

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