RUN AWAY FROM THIS COMPANY!!!!!
We engaged Ally to install our roof and gutter system in September 2021.
Ally completed the roof installation quickly and efficiently. For a small 1500 sq ft roof our total bill was $22,199. For that price we expected not to have to chase down contractors and to have a quick and easy installation. Ally told us that they were not the cheapest, but they would give us the least amount of headaches. We are two busy professionals so we decided to engage them.
It is hard not to look back on that decision and wish we went with another contractor after the headache over the gutter installation, the roof leaks, the damage to our house, and the back and forth with Ally.
I hesitated to post a negative review for these many months because the employees at Ally have been apologetic - they recognize they are at fault and fully admit it when we are talking or emailing with them. However, at a certain point we have to acknowledge that the employees and owners are "yes"-ing and "sorry"-ing us with no action or plan of action. At bottom, Ally has not completed the work we agreed upon and has caused damage to our home.
We posted a negative review in June 2022 and Ally called us to assure us they would take care of the problem. We took the review down. IT IS DECEMBER 2023 AND THE ROOF STILL LEAKS.
Installers left pieces of gutter, roofing, and tools on our property. The gutter installers were not scheduled until almost six full months after the roof was installed. Without gutters for such a long period of time we have noticed and documented damage to our house.
An Ally employee came to our house, went on the roof and told us that the Ally crew did the installation wrong. The employee did a quick fix and said he would come back to fully fix it. THE ROOF IS STILL LEAKING. This has been a nightmare. read more